Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Are there any other troubleshooting tips for e way bill generation issue of export in BUSY?
Tips to avoid issue in generating E-way bill of export that mentioned below:
1. Enter Pin code 999999
2. Enter Port code of last destination in India
3. Select Sub type as export in transport window.
4. Update port code address.
How can I get step-by-step assistance on configuring e-invoicing in BUSY over a remote desktop session?
To get step-by-step assistance on configuring e-invoicing in BUSY over a remote desktop session, you can contact BUSY's customer support. They will guide you through the process and provide remote assistance to help you configure e-invoicing in BUSY.
My E-way bill configuration is stuck because the OTPcontact is not available.What is your recommendation?
If your E-way bill configuration is stuck because the OTPcontact is not available in this case change the contact no. from portal incase you face any difficulty in changing contact no. contact to E-way bill poratl helpline no.
Will the e-way bill be valid if I enter the Nepal address for shipping to?
No, the e-way bill will not be valid if you enter the Nepal address for shipping to. The e-way bill requires the last port address in India and its corresponding pin code to be entered for export shipments.
How to enter correct shipping details like port code, vehicle number etc. for e-way bill?
When saving a voucher to generate an e-way bill in BUSY, ensure that accurate shipping details such as the port code in the shipping detail window and the vehicle number in the transport details window are correctly entered.
What is the maximum validity of E-Way Bills? Is it only valid within India?
Eway bill is validity is depends upon the distance the goods have to be transported. In case of regular vehicle or transportion mode, for every 100 KMs or part of its movement, one day validity has been provided.
Is it mandatory to carry a printed copy of the e-way bill during transportation?
It is not mandatory to carry printed copy of the E-waybill during transportation but we will recommend you to carry the printed copy of E-waybill as it will be treated as proof document for the transportation of goods
How do I reflect an e-way bill generated from BUSY on the government portal?
When you generate an E way bill from BUSY, it will automatically reflect on the e way bill portal. It directly syncs with the e way bill portal through the GSP service, which is authorized by the portal.
How to see data in BUSY?
It is recommended to check if the data has been uploaded properly and synced with OneDrive and in BUSY, If you are able to open a company, then you can see data in BUSY with your specified path.
How many days does an e-way bill remain valid for transportation of goods?
Validity of the e-way bill depends upon the distance the goods have to be transported. In case of regular vehicle or transportation modes, for every 100 KMs or part of its movement, one day validity has been provided.