Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
My dealer has enabled some settings in BUSY that is causing problems with e-way bills. How can I check and change settings enabled by the dealer?
Please specify the particular error your facing after changing the configuration because we don not have any idea that which configuration change by your dealer
If you specify the error then may help you in generating E-way bill
When generating e-Way bills, I am getting an error to enter the EWB number. How can I generate e-Way bills without this number?
To generate e-Way bills without the error of entering EWB number, you need to update the UQC and enter the location details.
Then, select the option to generate the invoice and check for any possible errors before proceeding.
How do I edit or update distance between pincodes in BUSY?
If you want to edit or update distance between pincodes in BUSY, You can click on Check Distance in the Transport Details window. The distance will update based on pincodes and you can edit the distance if required.
What is a transporter ID and where can I find it?
A transporter ID is a unique identification number assigned to a transporter by the government. You can ask the transporter ID your transporter who will ship your goods. It is used to generate e way bills in BUSY.
What are the compatible GSPs for e-way bill generation in BUSY?
There are two GSPs available for e-way bill generation, namely Webtel and Pinnacle. If the Webtel GSP is not functioning, you have the option to switch to the Pinnacle GSP ID for the generation of the e-way bill.
What happens if the vehicle breaks down during transit of goods?
If the vehicle breaks down during transit of goods, the e-way bill cannot be transferred to another vehicle. The transporter needs to make arrangements for the repair of the vehicle and continue the transit once it is fixed.
What are the e-way bill filing guidelines and penalties for non-compliance?
The e-way bill filing guidelines and penalties for non-compliance can be found on the official GST portal. It is recommended to refer to the guidelines provided by the government for accurate information on e-way bill filing and penalties.
What happens to e-way bill when I modify voucher in BUSY?
When you modify a voucher in BUSY, the e-way bill associated with that voucher will also need to be modified accordingly. You will need to update the e-way bill details to reflect the changes made in the voucher.
What is the process to edit e-waybill details in BUSY?
There is no provision in BUSY to edit the details of E-waybill you can generate E-waybiill after doing the necessary configuration in BUSY and if you want to edit it kindly cancel the E-waybill and generate it again
What happens if an e-way bill expires in BUSY?
If an e-way bill expires in BUSY, it cannot be used for transportation purposes. The expired e-way bill will be considered invalid, and a new e-way bill will need to be generated for the transportation of goods.