Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How do I configure the settings for E way bill generation from BUSY?
If you want to configure for automatic generation of E way Bill from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Open your company in BUSY, then go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required
Step 4: Set Y to turn it on and mention your place and pincode.
Step 5: Then enter GSP user id and password in GSP Configuration tab and save.
Step 6: Now, go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type such as Sale, Purchase etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way Bill After Saving, set Y to enable that.
Now your BUSY is ready to generate E-way Bill Automatically.
Why does the E-Way bill generation fail due to authentication issues?
There could be various reasons behind authentication failures while generating an E-Way bill:
If the E-Way bill generation fail and error message show related to authentication follow the below steps:
Solution 1:
Step :1 Incorrect login credentials: Providing incorrect or outdated login credentials, such as username or password, can lead to authentication failures.Create new GSP USER ID from e-way bill portal. To create a GSP login e-way portal click on registration→ Select for GSP mention OTP and Verify. In BUSY GSP to be created for Webtel electrosoft Private Limited and Pinnacle Finserv Advisor Private Limited,
Step :2 Mention GSP credentials in e-way bill configuration(Administration→ Configuration→ Features and option→ GST/VAT)
Solution 2:
Technical issues: Temporary issues, server problems, or network connectivity issues can disrupt the authentication process, leading to failed attempts.Attempt to generate the E-Way bill again after making the necessary alteration of GSP Services or if it is temporary issue from portal it will auto correct after some time.
Note : If the issue persists, reach out to the technical support team or helpline provided by the E-Way bill software/service provider. They can assist you in troubleshooting the problem and provide specific solutions.
Why am I unable to select my GSP ID in BUSY? How do I configure the default GSP?
To configure gsp in BUSY you can follow the steps.
Step 1. Open BUSY software
Step 2. Open Company
Step 3. Go to administration menu click
Step 4. Configuration click
Step 5. Features or options click
Step 6. Gst/Vat click
Step 7. Enable e invoice
Step 8. Fill place and pincode
Step 9. Click on configuration
Step 10. Fill gsp user id and password
To create gsp user id you can follow the steps.
Step 1. Login e way portal.
Step 2. In registration click
Step 3. Click on gsp
Step 4. Then sent otp and verify it to proceed
Step 5. Select add new
Step 6. Select webtel electrosoft private limited or pinnacle finserv advisors private limited you can create both gsp id.
Step 7. After selecting id fill suffix then create password.
Step 8. Save configuration.
Your gsp user id has been created.
Step 9. Now you can fill gsp user id and password in BUSY Software.
Step 10. Then save the configuration.
How do I generate an e-way bill in BUSY?How do I change my BUSY username and password?
To generate an E way bill from BUSY, you can follow these steps:
Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 4: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 5: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill generation.
To change Username and Password in BUSY, you can follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Modify button.
Step 4: Select the user of which you want to change username and password.
Step 5: Change the username and password and save changes.
Please make sure to take backup of your data before deleting process.
How to generate an e-way bill for goods exchanged as part of an exhibition or trade fair?
To generate an E-way bill for goods exchanges as part of an exhibition or trade fair, you need to create material issue to party voucher by follow the below process:
1.You need to create Material issue to party voucher by follow these steps:
Step 1: Go to transaction then select Material issue to party voucher type
Step 2: Then click on Add option and create the invoice with required details and Make sure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 3: Afterward, Select Y for E Way Bill required option and also mention station and Pin code in transport window along with transporter or Vehicle number.
Step 4: After Saving the Invoice, Click on YES to generate E-Way Bill and then select Automatic mode for it.
Step 5: Then Click on check possible errors tab and rectify the errors if have
Step 8: After error rectification , click on view & generate E way option
Step 9: Cross verify the details appear in window and generate E way.
Is there a way to update a generated E-way bill without cancelling it?What is the process of cancelling an E-way bill and generating it again?
Yes, there a way to update a generated E-way bill without cancelling it
You can enter return voucher for it and generate e-way bill of a voucher and then enter new voucher with all modification and generate e-way bill of a voucher .
Please follow the process for cancelling and re-generating an E-way bill from BUSY:
Step 1 : Open a voucher of which you want to cancel an E-way bill
Step 2 : You have press ctrl+x on voucher then do want to cancel a voucher window will appear you have to press Yes, basically you have to cancel whole voucher then only you can cancel an e-way bill from BUSY
Step 3 : You have to select the reason for cancelling an e-way bill same as portal
Step 4 : Open a same voucher again and press again ctrl+x on it to re-active the cancelled voucher
Step 5 : Then you have to enter whole voucher again with correct details and then you can generate e-way bill.
or you can canecel an e-waybill direct from E-way bill portal if you want to cancel onliy e-way bill not a voucher.
Can I generate an E-Way bill for goods transported between bonded warehouses or other customs facilities?How do I generate an E-Way bill in BUSY?
Yes,E-waybill is generated for movement of goods from one place to another,either it is interstate or intrastate transactions depending upon appilicablity of e-waybill provsions and to generate
Note:For more information regarding e-waybill provisions,you can contact portal or your tax professional
To generate E-waybill feature in BUSY without error you can follow below steps :
Step 1: Go to E-waybill portal then create gsp id from the portal
Step 2: Then open your BUSY then Go to administration tab then click on configuration option
Step 3: Then click on features & option then click on GST/VAT option
Step 4: Then enable E-WAYBILL required option and set gsp id and config then save it
Step 5: Then go to voucher series configuration and enable Input transport details and generae e-waybill after saving option and save it"
Step 6: Ensure that your machine is connected with the internet and BUSY is excluded from the firewall and antivirus
Step 7: Make sure ewaybill required option is yes in transport window and all the details such as hsn codes,gst number,address,location and other fields etc should be correct
Step 8: Always check possible errors before proceeding for the e-waybill generation
I am unable to find the E way bill feature in BUSY. How can I enable it?
To enable the E Way Bill feature in BUSY follow the below steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
How to generate an automatic E way bill in BUSY?
To generate the E Way Bill automatic in BUSY, follow the below steps:
Step 1: Open BUSY and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
How can I configure automatic e way bill in BUSY?
To configurethe E way Bill automatic in BUSY, follow these steps:
Step 1: Open BUSY Accounting software and go to Administration.
Step 2: Click on Configuration and then select Features/Option.
Step 3: Click on GST/VAT tab.
Step 4: Enable E way bill required feature then click on configure and specify your place and pin code, you can also mention amount after which eway bill is to be generated for local as well as central transactions with user restrictions also.
Step 5: Click on GSP Configuration and enter Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited User id and password which is created from eway bill portal and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type for which you want to generate e-way, such as sales, sales return, etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way bill After Saving, set Y to enable that.
Step 10: Now when create invoice can generate automatic e way bill.
