Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I change the vehicle number for an e-way bill in BUSY?
In BUSY, there is no provision available to change or modify a generated E way bill. To change vehicle number, you need to access the E way bill portal and can proceed for changes.
Where do I login to the e-way bill portal from in Google Chrome?
To login e way bill portal you need to go to chrome browser and enter e way bill login in search option and click in e way bill login website and enter login credential.
Error generating e-invoice in BUSY. What could be causing it? How to fix?
If the error is generating an e-invoice in BUSY, you need to check the possible error before generating it; it will show the exact error in the transaction, and then you can fix it.
How do I re-send the OTP for e-invoice registration in BUSY if needed?
In the BUSY, you do not require OTP to generate an e-invoice. However, if you want to generate an e-invoice using OTP, you need to log in to the e-invoice portal for the process.
What are the internet speed requirements for generating E-Way bill on BUSY software?
In BUSY, there is no specific internet speed required for generating E Way Bills. However, it is crucial that the internet connection is stable and properly established to ensure communication with the BUSY server.
Is the GR number mandatory for generating an E way bill ?
No, the GR number is not mandatory in some cases to generate E way Bill. Further, you can contact to the tax professional or E way bill helpdesk to seek guidance reagrding GR number.
Do I need to generate eway bill for service bill in BUSY?
E way bill is document which is required for movement of physical goods. In case of service bill, no physical goods exist in voucher so e way bill will not generate in such case.
How can I obtain login credentials for the e-invoice portal in BUSY?
If you wan to obtain login credentials for the E-invoice portal you have to make sure you are registered on E-invoice portal to get more information about this Please contact to E-invoice portal helpline
Where can I find the option to manually generate e way bills?
In BUSY, you can generate e way bill automatically, and there also option of JSON, As per Govt. Template and CSV. These options are available when generating e way bill after saving the invoice.
While generating eway bill it shows HSN error how to resoved this?
While generating eway bill it shows HSN error so make sure that your HSN code is correct so you need to modiFinancial Year item master and correct the HSN code then generate e-way bill