Frequently Asked Questions

If you don't know the port code for your export shipment in BUSY, follow these steps:
1.To check the port code, visit the following link: https://www.mastersindia.co/blog/list-of-port-codes-in-india/
2.Alternatively, you can contact your GST Tax practitioner for assistance.

The voucher number exceeding 16 digits is causing issues with generating e-way bills and filing GST because the e-way bill system and GST portal have a limitation of 16 digits for the document number.

To share your voucher details with Fundamento's support agent to get e-way bill errors resolved, you can provide the necessary information over a phone call or through a screen-sharing tool like AnyDesk or UltraViewer.

If the E way bill print preview appears incomplete on your system, please consider checking the system resolution and reviewing the printing preferences. Further, you can also contact to your hardware person for same.

You can enter RRR number in field GR/RR No. in transport details while generate e-waybill in BUSY and in case vehicle number is not available then you must mention transporter's id for generating e-waybill

No, you cannot connect your e-way bill and Amazon seller accounts to BUSY to directly import sales data 
It may be possible by integration so contact to your near by dealer for the integration.

Yes, E-Way bills will be generated automatically if the invoice amount is more than 50K.For E- invoice there is no specif limit of amount for applicabilityof E-invoice you can generate automatically on any amount.

There is no way to correct an error in an E-way bill after it has expired. The only option is to cancel the E-way bill and generate a new one with the correct details.

If there are discrepancies between the E-Way Bill and E-Invoice data in BUSY, it is important to identify the root cause of the discrepancies.troubleshooting the issue by checking the data entries, reports, and invoices.

You can view your bill details in the E way Bill Details window before generating an E way bill from BUSY. After verifying the details, click on Generate E way Bill to create it.