Frequently Asked Questions

For resolving the error of eway bill due to 0 mention in distance you need to check that both pincodes are correctly mentioned i.e supplier pincode in GST/VAT and recipient pincode in party master.

If you are facing error of GST number while generating an e way bill in BUSY, then you should check the party's and transporter's GST number and make sure it is correct and valid.

To cancel bill you can follow these steps :
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : OPen voucher and press CTRL + X to cancel voucher

If you enter the eway bill number in the voucher then make sure you should enter it in the correct eway bill field and ensure that the voucher is properly get saved in BUSY.

You cannot update distance in E-waybill from BUSY if e-waybill is already generated, you need to cancel E-waybill and generate it again with correct details otherwise you can delete the invoice with F8 key

If you want to transport goods from delhi to delhi then invoice minimum amount to 
 to generate e way bill is 1 lakh and for e invoice there is not minimum amount required.

If you want the portal will automatically calculate the distance for the e-way bill, you should enter 0 in the Distance field in the Transport Details window when you create a voucher in BUSY.

If you don't know the port code for your export shipment in BUSY, follow these steps:
1.To check the port code, visit the following link: https://www.mastersindia.co/blog/list-of-port-codes-in-india/
2.Alternatively, you can contact your GST Tax practitioner for assistance.

The voucher number exceeding 16 digits is causing issues with generating e-way bills and filing GST because the e-way bill system and GST portal have a limitation of 16 digits for the document number.

To share your voucher details with Fundamento's support agent to get e-way bill errors resolved, you can provide the necessary information over a phone call or through a screen-sharing tool like AnyDesk or UltraViewer.