Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Why is my voucher number exceeding 16 digits causing issues with generating e-way bills and filing GST?
The voucher number exceeding 16 digits is causing issues with generating e-way bills and filing GST because the e-way bill system and GST portal have a limitation of 16 digits for the document number.
How do I share my voucher details with your support agent to get e-way bill errors resolved?
To share your voucher details with Fundamento's support agent to get e-way bill errors resolved, you can provide the necessary information over a phone call or through a screen-sharing tool like AnyDesk or UltraViewer.
The print preview of EV bill is cutting some information. How can I fix the layout?
If the E way bill print preview appears incomplete on your system, please consider checking the system resolution and reviewing the printing preferences. Further, you can also contact to your hardware person for same.
Can I enter RRR number instead of a vehicle number for the e-way bill in BUSY?
You can enter RRR number in field GR/RR No. in transport details while generate e-waybill in BUSY and in case vehicle number is not available then you must mention transporter's id for generating e-waybill
Can I connect my eBay and Amazon seller accounts to BUSY to directly import sales data?
No, you cannot connect your e-way bill and Amazon seller accounts to BUSY to directly import sales data
It may be possible by integration so contact to your near by dealer for the integration.
Will the e-invoices and e-way bills get generated automatically if invoice amount is more than K?
Yes, E-Way bills will be generated automatically if the invoice amount is more than 50K.For E- invoice there is no specif limit of amount for applicabilityof E-invoice you can generate automatically on any amount.
What details do I need from the Webtel/Pinnacle portal to enable e-way bill generation in BUSY?
To enable e-way bill generation in BUSY, you will need the login IDs and passwords for both the Webtel and Pinnacle portals. These details are required to integrate the portals with the BUSY.
Can I generate separate e-way bills for road and rail/ship if the shipment uses multi-modal transport?
No you cannot generate separate e way bills for road and rail ship if the
shipment uses multi modal transpor
Further you can do generate only with single transport mode either road or rail
or ship.
How do I check if there are any errors in the generated e way bill?
You can click on Check Possible Errors to detect any errors before generating an E way bill in BUSY. There is no option to check errors after the E way bill is generated.
What happens if I generate an e-waybill before the e-invoice is updated in the portal?
You can generate e way bill before e invoice because e invoice can be generated within 30 days of invoice date and e way bill you need to generate to transport the goods.