Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What is the process to modify or cancel an existing e-way bill?
As per Government norms, once an E-way bill is generated, it cannot be edited or modified. However, if the E-way bill is generated with incorrect information, it can be cancelled and then generated afresh.
In BUSY, we can cancel the E way bill with the invoice.
Please follow the below step to cancel E way bill from BUSY :-
Step 1: Go to transaction
Step 2: Click on required voucher type .
Step 3: Click on modify and open the invoice
Step 4: Press Ctrl+X shortcut to cancel invoice with e way and mention the remark for same.
If you want to cancel an e-way bill without an invoice, the cancellation process must be done through the E-way portal.
Please follow the below steps to cancel E way Bill from E way portal :-
Step 1: Login E way portal
Step 2: Go to E way bill section and select cancel option.
Step 3: Enter the E way bill number and can cancel the E way.
Note - The time limit to cancel E way bill is within 24 hours.
How do I provide feedback and suggestions for the software?How can I generate e-waybills in BUSY?
To provide feedback and suggestions for the software, you write us on support@busy.in .
To generate an E way bill from BUSY, you can follow these steps:
Step 1: First you need to enable eway bill option for invoices by going to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select voucher type such as sales, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable the option Input Transport Details and Generate E way bill After Saving then save.
Step 5: Now, go to Transaction menu and select the voucher as required.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure all the eway bill related configurations are completed.
How can i generate webtel ID for e-way bill generation in BUSY ?
To generate e-way bill ID then follow the given steps:
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option
Step 6: Click on GSP option
Step 7: Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Add New option
Step 11: select GSP server named as Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention both GSP server user name and password in GSP configuration box under GST/VAT feature in BUSY
Step 16: Validate both GSP credential and save the configuration
Process to cancel and regenerate an already generated invoice.
After cancellation of Einvoice you can not generate the einvoice with same document
number or IRN number
To cancel and generate of an E invoice you need to follow the steps
Step1 Open company and go to transaction menu
Step2 click on Click on sale and click on list
Step3 select the date range and open list of sale invoice and select the particular
invoice in which you have generated E invoice and want to cancel
Step4 after opening the invoice click copy or press F12 and then select duplicate
voucher
Step5 after the copy process a new sale voucher window will appear with differnt voucher
number so make the required modification over here and save then generate Einvoice from it
Step6 again go to the previous invoice and press cancel and specify the reason of cancellation
then a window will apprear for cancellation of Einvoice make it Y and specify the reason
for cancellation of Einvoice and cancel
after cancellation the invoice and Einvoice both will be cancel from BUSY
How to create a e-way bill in BUSY?
Here are the steps for creating a e-way bill in BUSY :
Step 1: Open the Company
Step 2: Go to Administration Menu
Step 3: Click on Configuration Menu
Step 4: Click on Feature and Option
Step 5: Click on GST/VAT
Step 6: Make sure to enable E-way bill Required as Y and then check in GSP configuration a Valid GSP has been mention i.e Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 7: For validate Both GSP, click on Validate button shown in the right side of the GSP and save the configuration Then,
Step 8: Go to the Transaction Menu
Step 9: Click on Sale voucher
Step 10: Click on List option and get List of all sale voucher then open the voucher
Step 11: Then while saving voucher Transport deatil window will appear, here you are mnetion transporter ID or vehicle no. then click on Ok button
Step 12: Afterward you will get a prompt of Do you want to generate e-way bill then select as Yes and proceed to generate e-way bill
Step 13: Make sure to check errors if any then generate e-way bill
I'm getting an error when trying to link BUSY to e way bill portal what do I do?
Find out the proper steps to link e way bill with BUSY
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and login the portal
Step 5: In left side panel go to Registration option
Step 6: Click on GSP option
Step 7: Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step 8: Mention the OTP and verify it
Step 9: You will get three option Freeze account, Add New , Change Password
Step 10: Click on Add New option
Step 11: select GSP server named as Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step 12: Mention three ALPHABET in username
Step 13: Create password with the minimum length of 12 to 15 character including special character
Step 14: Click on save option and save the configuration
Step 15: Mention both GSP server user name and password in GST/VAT under E-way bill configuration
Step 16: Validate both GSP credential and save the configuration
How to urgently generate an e-way bill when the BUSY system is offline?
To generate E way Bill by using offline tool, you need to download the utility from E way portal then follow the below steps in BUSY:
Step 1: Go to transaction then select the sales voucher
Step 2: Now, Click on add tab and create the invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E way required option and also mention station and Pin code in transport window along with transporter name and its GSTIN or Vehicle number.
Step 5: Save the Invoice, click on YES to generate E way bill and then select As per government template option.
Step 6: Afterward, Define the path for government template file and Eway billfile path then press on Oktab.
Step 7: Click on check possible errors tab and rectify the errors if have
Step 8: After error rectification , click on proceed with Government template. You e way file in government template will be ready in defined path.
How do I check if email/eBay bill form is configured correctly in BUSY?
To check Email is properly configured in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Email Configuration and check all the details is correct such as SMTP server, username, password etc.
Step 3: Click on Test Account Settings and see if test mail is sending or not.
To check E way bill is properly configured in BUSY, you can follow these steps:
Step 1: Go to the Administration and select Configuration.
Step 2: Choose Feature / Options and then GST / VAT.
Step 3: You will see an option of E Way Bill Required, make sure it set to Y and click on configure and check From Place and PIN Code are mentioned.
Step 4: Click on GSP Configuration and check the Webtel and Pinnacle User ID and Password. Click on Validate to verify that they are correct.
Step 5: Select Voucher Series Configuration under Configurations and choose the voucher type such as Sales, Purchase, etc.
Step 6: Select your series and click on Voucher Configuration.
Step 7: Here, Ensure Generate E way Bill After Saving option is set to Y.
How do I configure E way billing in BUSY?
If you want to configure for automatic generation of E way Bill from BUSY, you can follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on configuration.
Step 3: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required
Step 4: Set Y to turn it on and mention your place and pincode.
Step 5: Then enter GSP username and password in GSP Configuration tab and save the configuration.
Step 6: Go back to Administration and click on configuration.
Step 7: Choose the Voucher Series Configuration option and select the voucher type such as Sale, Purchase etc.
Step 8: Then, select the voucher series and click on Voucher Configuration.
Step 9: Here, you will see options of Input Transport Details, Generate E way Bill After Saving, set Y to enable that.
Now your BUSY is ready to generate E-way Bill Automatically.
Access GSP configuration options after enabling e-invoicing in BUSY.
To access GSP configguration option after enabling Einvoice in BUSY you need to follow
the steps
Step1 go to ewaybill portal and login
Step2 Click on registration and click on for GSP option
Step3 Verify otp generated on your register mobile number or mail ID
Step4 Click on add and select the GSP provider name
here you can select webtel electrosoft pvt ltd or Pinnacle advisor finserv pvt ltd
Step5 select three character prefix and create a password under 15 digits which must have
numeric special character upper case and lower case included then reenter same password
below and click on add
Step6 after adding password you will get a GSP user name for the particular GSP
Step7 open BUSY go to administration then configuration then Feature option
Step8 select GST VAT option and click on GSP configuration
Step9 select the proper GSP you have create for E Invoice
Step10 fill the particular GSP ID and password you have created and validate it then press OK
and save
