Frequently Asked
Questions

Q: How to modify distance details after generating e-invoice in BUSY for record keeping?

Once an e-invoice has been generated in BUSY, the distance details cannot be modified. It is recommended to keep a record of the correct distance details for future reference.

Q: How many times can I regenerate an E-Way Bill for the same consignment?

There is no specific limit on the number of times you can regenerate an e-way bill for the same consignment. Further you can concern on eway bill portal helpdesk.

Q: How to change my username or password on the EV bill portal?

To update information in the e-way bill portal, you have the option to reach out to the e-way bill portal helpline or consult with the concerned department for assistance.

Q: Why is the transporter ID not getting updated in the e-way bill?

If the Transporter's ID is not reflect in the e way bill, then may be you have not mention the Transporter's GSTIN / ID when you create the transporter.

Q: I need help troubleshooting error XXX when generating e-way bills in BUSY.

To troubleshoot error XXX when generating e-waste bills in BUSY, please tell us the exact error message or code. This will help us provide you with the appropriate solution.

Q: Can I modify the party details on an e-bill after generating it?

No you cannot modify the party details on an e way bill after generating it. further you can can cancell it directly from BUSY and regenerate new with correct party details.

Q: Does BUSY automatically calculate the distance and transportation charges for E-Way Bills?

Yes, BUSY auto calculate the distance on the basis of pincodes but transportation charges need to mentioned manually while enter the voucher. Transporation charges would not be calculated automatically.

Q: I am having issues downloading reports from the E-Way bill section. The last updated date shows th August but I have made purchases after that date. How can I resolve this?

If the E way Bill Details (Generated by Self / Other) not showing all transactions then you need to download again the report with latest date and the check.

Q: How can I get more detailed information like HSN codes, quantities, and values to show up on my e-way bills generated through BUSY?

To get details information of e-way bill generated in BUSY: Step1 : Click on administration Step 2 : GST misc utilities Step 3 : E-Way bill management Step 4 : E-Way bill details

Q: How can I regenerate the IRN No. in BUSY if the invoice, for which an e-invoice has been previously generated, is now canceled?

If you are canceled an invoice for which e-invoice has already been generated then you can create new invoice with another voucher number and then proceed to generate e-invoice

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How to modify distance details after generating e-invoice in BUSY for record keeping?

Once an e-invoice has been generated in BUSY, the distance details cannot be modified. It is recommended to keep a record of the correct distance details for future reference.

How many times can I regenerate an E-Way Bill for the same consignment?

There is no specific limit on the number of times you can regenerate an e-way bill for the same consignment. Further you can concern on eway bill portal helpdesk.

How to change my username or password on the EV bill portal?

To update information in the e-way bill portal, you have the option to reach out to the e-way bill portal helpline or consult with the concerned department for assistance.

Why is the transporter ID not getting updated in the e-way bill?

If the Transporter's ID is not reflect in the e way bill, then may be you have not mention the Transporter's GSTIN / ID when you create the transporter.

I need help troubleshooting error XXX when generating e-way bills in BUSY.

To troubleshoot error XXX when generating e-waste bills in BUSY, please tell us the exact error message or code. This will help us provide you with the appropriate solution.

Can I modify the party details on an e-bill after generating it?

No you cannot modify the party details on an e way bill after generating it.
further you can can cancell it directly from BUSY and regenerate new with
correct party details.

Does BUSY automatically calculate the distance and transportation charges for E-Way Bills?

Yes, BUSY auto calculate the distance on the basis of pincodes but transportation charges need to mentioned manually while enter the voucher. Transporation charges would not be calculated automatically.

I am having issues downloading reports from the E-Way bill section. The last updated date shows th August but I have made purchases after that date. How can I resolve this?

If the E way Bill Details (Generated by Self / Other) not showing all transactions then you need to download again the report with latest date and the check.

How can I get more detailed information like HSN codes, quantities, and values to show up on my e-way bills generated through BUSY?

To get details information of e-way bill generated in BUSY:
Step1 : Click on administration
Step 2 : GST misc utilities
Step 3 : E-Way bill management
Step 4 : E-Way bill details

How can I regenerate the IRN No. in BUSY if the invoice, for which an e-invoice has been previously generated, is now canceled?

If you are canceled an invoice for which e-invoice has already been generated then you can create new invoice with another voucher number and then proceed to generate e-invoice

Frequently AskedQuestions