Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
My transporter says he has generated part B but I cannot see it in BUSY. What should I do?
There are no any option to modify the generated E-way bills ,if your transporter has generated part B then you can check it on E-way bll portal
What details do I need to enter in the transporter ID and vehicle number fields while generating bills?
To enter details to generate bill you need to:
Transporter ID
Step 1 : GSTIN
Step 2 : Transporter Number
Vehicle number
Step 1 : Registration number
Step 2 : Type of vehicle
How long does it usually take for BUSY Support to help fix Eway billing problems faced by customers?
It depends on the what type issue is facing by the customer some times get resolved quickly and sometimes takes time to fix the eway bill issue.
What details like HSN code, UQC etc need to be entered while creating an invoice?
While creating an invoice, you need to enter details like HSN code, UQC, and other relevant information such as item description, quantity, rate, taxes, and customer details.
What details like GST number, PIN code, etc. are required to generate an e-way bill?
To generate an e-way bill, the details required include the GST number, PIN code, and other relevant transport details such as vehicle number and place of supply.
How do I check if my vehicle details like number are correctly updated in BUSY?
The vehicle number is required for generating an E way bill from BUSY. You can view the vehicle number in the E way bill generated by BUSY.
What happens if the invoice date and e-way bill date are different? Is that allowed?
If the invoice date and e-way bill date are different, it is allowed. There is no restriction on having different dates for the invoice and e-way bill.
What supply types can be selected for e-way bill Regular, Bill to ship etc?
The transaction types that can be selected for an e way bill are Regular, Bill to Ship, Bill From Dispatch From or Combination of 2 and 3.
Can I generate e way bill for service after save the bill in BUSY?
E way bill is required in case of movement of physical goods only. In case of service bill, there is no need to generate e way bill.
What is the process for e-Way bill extension if vehicle breaks down during transit?
If a vehicle breaks down during transit and the e-Way bill validity expires, there is currently no provision to extend the validity date of the e-Way bill.