Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
What kind of customer support does BUSY provide for E-Way Bill integration?
BUSY customer support provides support regarding E-waybill configurations in BUSY
If you need any help you can contact us 24/7 for E-waybill configuration process in BUSY
How long does the time duration for eway bill cancellation and regeneration?
There is no specific time limit for regenerating an e-way bill after cancellation but the cancellation period for eway bill is 24 hours from generation.
What pin codes should I enter for e way bill in BUSY?
The pincode is based on the location of dispatch and shipping. You need to enter the pincodes in the company, parties and during voucher entry.
Is an e-way bill required for goods valued less than Rs. ,?
No, an e-way bill is not mandatory for goods valued less than Rs. 50,000. but if you want to generate E-waybill then you can proceed
How frequently does the E-Way bill portal password needs to be changed?
There is no specific frequency mentioned for changing the password of the E-Way bill portal. It is recommended to change passwords periodically for security purposes.
What does the error "transporter could not be transferred" mean in BUSY?
The error "transporter could not be transferred" in BUSY means that there was an issue transferring the transporter's information or details within the software.
What documents do I need to carry along with the e-way bill printout?Can I extend the validity of an e-way bill if delivery is delayed?
Documents that need to carry with e-way bill is:
Step 1 : E-way bill printout
Step 2 : Bill of supply
Step 3 : Transporter ID
What is the recommended way to handle the "distance is too high" error? Should I modify the distance or just zero it out?
To handle the "distance is too high" error, set the distance to zero or leave it blank. The BUSY will automatically calculate the distance.
Can I enter the vehicle number instead of the transporter GSTIN if I don't have it while generating the EV bill?
In case of unregistered transporter or transporter not having gstin,it is mandatory to mention vehicle number in transport details in invoice while generate e-waybill
I got logged out of company while filling my e-way bill details. Do I have to start over?
If you got logout of company while mentioning E waybill details , you have to enter voucher again If voucher was not saved .