Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Can I use hyphens or dashes in the vehicle number for the invoice?
No, special characters like hyphens or dashes, spaces cannot be used in the vehicle number for the eway bill generation for invoice.
How do I add transporter ID and vehicle number while generating E-way bill?
To add transport id and vehicel number you need to enable transport detail from voucher configuration and then add details in voucher
Can I pre-fill or save templates for generating E-Way Bills in BUSY?
There is no requirement of any template for generating e way bill you just
need to configure it and generate directly from BUSY.
How can I track which invoices have e-way bills generated and pending?
To track E-way bill generated report:
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : E-way bill audit report
What fields do I need to update to change ship to address for an order in BUSY?
To change the ship-to address for an order in BUSY, you need to update the shipping address field in the order details.
For BUSY e-invoices, is the vehicle number or transporter details mandatory? Or can I leave it blank?
No in case of e invoice vehicle number or transporter details are not mandatory
you can leave it blank
.
Why is the e-invoice or e-waybill site not opening in BUSY? How can I fix this?
In BUSY, User cannot directly Open E-way / E-invoice portal.There is only Option of Login GST portal on right side of bar.
How long does it take to get an E-way bill cancelled and regenerated with correct details?
you have to cancel e-way bill within 24 hours of generate but after cancel no time limit for regenration of e-way bill
Why is only Part A of bills getting generated and Part B is not updating automatically?
With BUSY, you can only generate the Part A of e way bill because the Part B is generated by the Transporter.
The call agent asked for my district. Why is the district information needed for invoice generation?
The district information is needed for invoice generation because it helps in determining the correct place and pin code for the invoice.