Frequently Asked
Questions

Q: How do I enter transport and station/PIN code details in BUSY for generating e-invoices?

To enter Transporter and station and pincode : Step 1: Go to Transaction menu Step 2: click on vouchers option Step 3: Then click on list and open voucher in modify mode Step 4: Then in Party detail Press Alt+M and open party master in modify mode Step 5: Then specify Station and pincode in the respecticve field and click on save button Step 6: Then click on save button in invoice, a Transport detail window will appear on the screen Step 7: here you need to mention transporter in the field of transport Step 8: Then you need to mention station and pincode on the respective field Step 9: Then click on OK button and save the invoice Step 10: Then proceed to generate e-invoice

Q: Why am I not able to generate E-way Bill in the BUSY Accounitng Software,its showing an error,what do i need to check?

If you are not able to generate E-Way Bill in the BUSY Accounitng Software,you can check these things: Step 1:Go to Administration menu,click configuration,click Features and Options,click GST/VAT tab,here you can check e way bill should be enabled and GSP Should be configured. Step 2:Check if the GSP credentials are being validated or not. Step 3:Your internet should be properly working while genrating e way bill. Step 4:Location and Pincode should be properly mention in party master adn transport window. Step 5:check possible errors while generating eway bill if any error is showing there,then you will have remove it then proceed to generate. Step 6:If its still showing an error may be its portal server issue on backend,in that case you need to wait for some time then generate it again,it will be generated.

Q: When I try to generate an E-Way bill, I get an error saying "Not valid for movement as Part B is not entered." Why does this happen and how can I fix it?

The error message "Not valid for movement as Part B is not entered" typically indicates that certain required information in Part B of the E-Way bill has not been entered or is incomplete. Part B of the E-Way bill contains details about the transportation of goods, including the vehicle number and other transportation-related information. To resolve this issue, you should ensure you have provided all the necessary information in Part B of the E-Way bill. Here are some steps you can take to fix the error: 1. Ensure you have filled in all the mandatory fields, including the vehicle number, transporter details, and other transportation-related information. 2. Part A is generated from BUSY and Part B will be generated from Portal so you have to mention the correct details of the transports

Q: Can I have multiple GSP IDs configured in BUSY as backup?

If you want to have multiple GSP IDs configured then please follow the given steps Step 1: Go to administration menu then configuration then feature options then gst vat then enable the option of e way bill then configure the required details for the e way bill then configure gsp configuration and enter user details and password in gsp configuration. Step 2: Go to browser log in into e way bill portal then registration then For gsp then send otp and enter otp and verify then select add new then select gsp then select pinnacle finser advisor private limited from drop down. and enter suffix and password and save. then copy the user name and then enter password in the gsp configuration. same step to be follow for the webtel electrosoft private limited.

Q: How to change the Pin code in BUSY for E-Way bill?

There are two options for change pincode in BUSY : IF you are facing a problem of Bill from party location should not be blank then, Step 1: Go to Administation Menu Step 2: Click on Configuration Step 3: Then click on Feature and Option Step 4: Then click on GST/VAT feature Step 5: Then check in E-way bill Configure box, mention correct pincode in teh respective field Step 6: Then save the changes by click on save button If you are facing a probelm of Bill To Party location should not be blank then, Step 1: Go to Administartion Menu Step 2: Click on masters Step 3: Then click on Account master option Step 4: Then click on Modify and open the party master Step 5: Then change pincode and save the configuration by click on save button

Q: How can we configuration for E way bill?

For Automatic Generation of E way bill Follow these steps: Step 1: Goto Administration click on Configuration. Step 2: Click on Feature and option then Select Gst/Vat. Step 3: E-Way bill Required Y for yes then click on Config. mention From Place and PIN Code. Step 4: Click on GSP Configuration mention Webtel User ID and Password then Validate similarly mention Pinnacle User ID and mention Password then validate. Step 5: Go to Configuration Click on Voucher series Configuration Select Sale Specify series then Click on Vocuher Conifguration Yes option of Generate E Way bill After Generation in right hand side and save. Step 6: While generating Invoice In Transport window E way Bill Required yes and save voucher then Do you Want to Generate E way bill yes click and generate Automatically.

Q: The E-Way bill is not getting generated automatically like my regular party bills. What should I do to enable the auto-generation of E-Way bills?

To generate E-Way Bill from BUSY automatically, follow below steps: Step 1: Log in to the E-Way portal. Step 2: Click on the Registration Menu, then select For GSP. Step 3: The portal will ask for OTP, so verify it. Step 4: Click on Add, select GSP users such as Webtel Electrosoft Pvt Ltd and Pinnacle Finserv Advisors Private Limited, and create IDs with their respective passwords. Step 5: Go to the Administration menu and then click on Configuration. Step 6: Select Features and Options and then GST/VAT. Step 7: Enable E-Way Bill Required and mention the From Place with the PIN Code. Step 8: Go to Configuration, then click on Voucher Series Configuration. Step 9: Select a series, click on Voucher Configuration, and enable the generation of E-Way Bill after saving.

Q: Where can I enter the vehicle number when creating a transport invoice in BUSY?

Follow below steps to enter the vehicle number while creating a transport invoice in BUSY: Step 1: Go in administration. Step 2: Select configuration option. Step 3: Then click on voucher seriews configuration. Step 4: Select desired voucher type and series. Step 5: Then click on Voucher configuration option. Step 6: Select Y in input transport details option. Step 7: Save the configuration and go back. Step 8: Open relevant voucher. Step 9: Define required details. Step 10: Then a window of transport details will appear. Step 11: Then mention the transporter if not created then can create through Add new or F3. Step 12: Mention the vehicle number in given option. Step 13: Save and proceed for generation.

Q: Why is my GSP configuration showing invalid in BUSY? How can I correct it?

The GSP user id and password are showing invalid in BUSY, then might be someone has change the user id and password. So you need to double check the credentials and correct it. If same issue persists then you need to create a new GSP user id and password from the e way bill portal by using these steps: Step 1: Visit E way Bill Portal and login it with your credentials. Step 2: Click on Registration and then click on For GSP. Step 3: Authenticate this with OTP and freez the old GSP then click on Add New. Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited. Step 5: Create Username and Password and click on Add. Step 6: Now, enter the new GSP credentials in BUSY and check.

Q: How do I correct errors like missing bill to party location or UQC while generating e-invoices?

Here are the steps for correct errors of missing bill to party location and UQC while generating an e-invoice : Step 1: When generating e-invoice, in the check possibel error window showing error then click on the specific error Step 2: Then the update error window appear in the middle of the screen Step 3: Then click on update party detail option Step 4: Then specify station and pincode in the respective field and click on save button to save the configuration Step 5: Then back to the error window and clcik on the UQC error Step 6: Then select update UQC option Step 7: Then mention correct UQC and click on OK button to save the changes Step 8: After that, you can generate e-invoice

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I enter transport and station/PIN code details in BUSY for generating e-invoices?

To enter Transporter and station and pincode :
 Step 1: Go to Transaction menu
 Step 2: click on vouchers option 
 Step 3: Then click on list and open voucher in modify mode 
 Step 4: Then in Party detail Press Alt+M and open party master in modify mode 
 Step 5: Then specify Station and pincode in the respecticve field and click on save button 
 Step 6: Then click on save button in invoice, a Transport detail window will appear on the screen
 Step 7: here you need to mention transporter in the field of transport 
 Step 8: Then you need to mention station and pincode on the respective field 
 Step 9: Then click on OK button and save the invoice 
 Step 10: Then proceed to generate e-invoice

Why am I not able to generate E-way Bill in the BUSY Accounitng Software,its showing an error,what do i need to check?

If you are not able to generate E-Way Bill in the BUSY Accounitng Software,you can check these things:
 Step 1:Go to Administration menu,click configuration,click Features and Options,click GST/VAT tab,here you can check e way bill should be enabled and GSP Should be configured.
 Step 2:Check if the GSP credentials are being validated or not.
 Step 3:Your internet should be properly working while genrating e way bill.
 Step 4:Location and Pincode should be properly mention in party master adn transport window.
 Step 5:check possible errors while generating eway bill if any error is showing there,then you will have remove it then proceed to generate.
 Step 6:If its still showing an error may be its portal server issue on backend,in that case you need to wait for some time then generate it again,it will be generated.

When I try to generate an E-Way bill, I get an error saying "Not valid for movement as Part B is not entered." Why does this happen and how can I fix it?

The error message "Not valid for movement as Part B is not entered" typically indicates that certain required information in Part B of the E-Way bill has not been entered or is incomplete. Part B of the E-Way bill contains details about the transportation of goods, including the vehicle number and other transportation-related information. 
To resolve this issue, you should ensure you have provided all the necessary information in Part B of the E-Way bill. Here are some steps you can take to fix the error: 
1. Ensure you have filled in all the mandatory fields, including the vehicle number, transporter details, and other transportation-related information. 
2. Part A is generated from BUSY and Part B will be generated from Portal so you have to mention the correct details of the transports

Can I have multiple GSP IDs configured in BUSY as backup?

If you want to have multiple GSP IDs configured then please follow the
given steps
Step 1: Go to administration menu then configuration then feature options then
 gst vat then enable the option of e way bill then configure the required
 details for the e way bill then configure gsp configuration and enter 
 user details and password in gsp configuration.
Step 2: Go to browser log in into e way bill portal then registration then For gsp
 then send otp and enter otp and verify then select add new then
 select gsp then select pinnacle finser advisor private limited from 
 drop down. and enter suffix and password and save. then copy the 
 user name and then enter password in the gsp configuration. same
 step to be follow for the webtel electrosoft private limited.

How to change the Pin code in BUSY for E-Way bill?

There are two options for change pincode in BUSY :
IF you are facing a problem of Bill from party location should not be blank then, 
Step 1: Go to Administation Menu
Step 2: Click on Configuration 
Step 3: Then click on Feature and Option 
Step 4: Then click on GST/VAT feature 
Step 5: Then check in E-way bill Configure box, mention correct pincode in teh respective field
Step 6: Then save the changes by click on save button 
If you are facing a probelm of Bill To Party location should not be blank then,
Step 1: Go to Administartion Menu
Step 2: Click on masters 
Step 3: Then click on Account master option
Step 4: Then click on Modify and open the party master 
Step 5: Then change pincode and save the configuration by click on save button

How can we configuration for E way bill?

For Automatic Generation of E way bill Follow these steps:
 Step 1: Goto Administration click on Configuration.
 Step 2: Click on Feature and option then Select Gst/Vat.
 Step 3: E-Way bill Required Y for yes then click on Config. mention From Place and PIN Code.
 Step 4: Click on GSP Configuration mention Webtel User ID and Password then Validate similarly mention Pinnacle User ID and mention Password then validate.
 Step 5: Go to Configuration Click on Voucher series Configuration Select Sale Specify series then Click on Vocuher Conifguration Yes option of Generate E Way bill After Generation in right hand side and save.
 Step 6: While generating Invoice In Transport window E way Bill Required yes and save voucher then Do you Want to Generate E way bill yes click and generate Automatically.

The E-Way bill is not getting generated automatically like my regular party bills. What should I do to enable the auto-generation of E-Way bills?

To generate E-Way Bill from BUSY automatically, follow below steps: 
Step 1: Log in to the E-Way portal. 
Step 2: Click on the Registration Menu, then select For GSP. 
Step 3: The portal will ask for OTP, so verify it. 
Step 4: Click on Add, select GSP users such as Webtel Electrosoft Pvt Ltd and Pinnacle Finserv Advisors Private Limited, and create IDs with their respective passwords. 
Step 5: Go to the Administration menu and then click on Configuration. 
Step 6: Select Features and Options and then GST/VAT. 
Step 7: Enable E-Way Bill Required and mention the From Place with the PIN Code. 
Step 8: Go to Configuration, then click on Voucher Series Configuration. 
Step 9: Select a series, click on Voucher Configuration, and enable the generation of E-Way Bill after saving.

Where can I enter the vehicle number when creating a transport invoice in BUSY?

Follow below steps to enter the vehicle number while creating a transport invoice in BUSY: 
 Step 1: Go in administration. 
 Step 2: Select configuration option. 
 Step 3: Then click on voucher seriews configuration. 
 Step 4: Select desired voucher type and series. 
 Step 5: Then click on Voucher configuration option. 
 Step 6: Select Y in input transport details option. 
 Step 7: Save the configuration and go back. 
 Step 8: Open relevant voucher. 
 Step 9: Define required details. 
 Step 10: Then a window of transport details will appear. 
 Step 11: Then mention the transporter if not created then can create through Add new or F3. 
 Step 12: Mention the vehicle number in given option. 
 Step 13: Save and proceed for generation.

Why is my GSP configuration showing invalid in BUSY? How can I correct it?

The GSP user id and password are showing invalid in BUSY, then might be someone has change the user id and password. So you need to double check the credentials and correct it. If same issue persists then you need to create a new GSP user id and password from the e way bill portal by using these steps:
Step 1: Visit E way Bill Portal and login it with your credentials.
Step 2: Click on Registration and then click on For GSP.
Step 3: Authenticate this with OTP and freez the old GSP then click on Add New.
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.
Step 6: Now, enter the new GSP credentials in BUSY and check.

How do I correct errors like missing bill to party location or UQC while generating e-invoices?

Here are the steps for correct errors of missing bill to party location and UQC while generating an e-invoice :
 Step 1: When generating e-invoice, in the check possibel error window showing error then click on the specific error 
 Step 2: Then the update error window appear in the middle of the screen
 Step 3: Then click on update party detail option 
 Step 4: Then specify station and pincode in the respective field and click on save button to save the configuration
 Step 5: Then back to the error window and clcik on the UQC error 
 Step 6: Then select update UQC option 
 Step 7: Then mention correct UQC and click on OK button to save the changes
 Step 8: After that, you can generate e-invoice

Frequently AskedQuestions