Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Enabling e-invoicing but unable to find options in BUSY. Where to access and enable e-invoicing?
To enable E invoice in BUSY you need to follow the steps
Step1 Go to administration menu and click to configuration then click on feature and options
Step2 Go to GST VAT option and enable Required E invoice and configure location and pincode
Step3 Click on GSP configuration and select the appropriate GSP to generate E invoice and
fill the GSP user ID and password on the specific GSP then press ok and save
Step4 next go to administration menu and click to configuration then click voucher series configuration
Step5 click on sale and its series and click voucher configuration then enable Input transport details
and generate einvoice after saving option
How to generate GSP ID and Password for auto generation of eway bill.
Steps to create the GSP ID and password:
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5 After that authenticate yourself with OTP.
Step 6: In the next window click on add user and choose GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.
How do I integrate BUSY with the eBay portal for generating invoices?
To link or integrate e-way bill portal with BUSY for generating invoice :
Note : Make sure to create GSP ID from e-way bill portal then,
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then make sure to enable e-way bill option as Y and configure it
Step 6: Then click on GSP configuration box
Step 6: Then mentioned GSP ID in the respective field of Webtel and Pinnacle then click on validate button, after successful validation click on OK button
Step 7: Then save the configuration by click on save button
How can I apply the Reverse Charge Mechanism (RCM) in BUSY for my business? What are the steps?
If you want to apply reverse charge mechanism then please follow the given steps
Step 1: While enter transaction you have to select purchase type os RCM while
create purchase voucher and select reverse charge on compulsary
Step 2: While enter transaction you need to select sale type as reverse charge.
Step 3: Then Go to transaction menu then GST misc. utilities then check post
consolidated rcm payable
Step 4: Then monthly basis then select month list of rcm voucher will be shown.
Step 5: For post consolidated rcm payable entry Press F4 then select series then
save then it will take you to journal voucher for post consolidated voucher
then save voucher properly.
What should I check to fix the company name and GST details in my e-invoices and e-way bills?
You can check your company name by going to Edit company under Company menu and if found any mistake in that you can correct that. You can also check your company address and update it if needed.
To check your company GST details, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options then click on GST / VAT.
Step 3: Here, you can check your GST number in GSTIN field. You can also check the GSP Id and password in the GSP configuration options for generating e way bill & e invoice.
Step 4: You can validate the GSP user id and password to verify that it is correct or not.
Setting e-invoice and e-pay bill options to automate in BUSY for manual selection prevention.
To set up e-invoice and e-way bill options for automation in BUSY and avoid manual selection, follow these steps:
A. For E-Way Bill:
1.Go to Administration > Configuration > Feature and Options.
2.Under GST/VAT Options, find E-way Bill Required and click on Config.
3.Restrict sub-users from changing E-way Bill applicability in vouchers by setting it as Y.
B.For E-Invoice:
1.Navigate to Administration > Configuration > Feature and Options.
2.Under GST/VAT Options, find E-Invoice Required and click on Config.
3.Restrict sub-users from changing E-Invoice applicability in vouchers by setting it as Y.
Note: Superusers can still enable or disable these options while generating e-way bills and e-invoices in vouchers.
Can I generate e-invoices for credit and debit notes in BUSY?
If you want to generate e invoice for credit and debit notes then please
follow the given steps
Step 1: Go to transaction menu then there is option of debit and credit note
differentiated with with item or without item
Step 2: If you want to generate for credit note then you can select either with
item or without item you can generate in both.
Step 3: If you want to generate for debit note then you need to select only
debit note without item one more thing i.e is gst nature must be set
as dr note received against sale.
Step 4: After selection of the above mentioned voucher add the details
and save and generate e invoice.
What are the different status messages for e-way bills in BUSY and what do they mean?
In BUSY, the different status messages for e-way bills are:
1. Generated: This means that the e-way bill has been successfully generated.
2. Cancelled: This indicates that the e-way bill has been cancelled and is no longer valid.
3. Expired: This status message means that the e-way bill has expired and cannot be used for transportation.
4. Rejected: If the e-way bill is rejected, it means that it has been rejected by the tax authorities and cannot be used.
5. Pending: This status indicates that the e-way bill is still pending and has not been processed yet.
These status messages help track the progress and validity of e-way bills in BUSY.
Fix the E invoice not showing option after saving invoice in BUSY ?
To fix the issue of not not showing Einvoice after saving voucher you need to
follow the steps
Step1 Go to administration menu and click configuration then click to
Feature options and then GST VAT
Step2 enable E invoice required option and configure the location and pincode
Step3 set default GSP for einvoice generation and fill its user ID and password then save
also enable transport details for local sale purchase option
Step4 go to administration then configuration and click on voucher series configuration
Step5 select Voucher type sale and its series then click on voucher configuration
Step6 enable input transport deatails and generate Einvoice after saving option and save
The distance and vehicle number fields are not populating automatically in my E-Way bill. How can I fix this?
To fix the issue of the distance and vehicle number fields are not populating automatically in your E-Way bill, you can try the following steps:
Step 1: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 2: The Bill to station and pin code field should be updated in party master and click on check distance to update distance.
Step 3: Then while entering the bill the distance will automatically get picked in transport details window.
Step 4: If your vehicle number not showing on eway bill generated so you had created eway bill with Transporter Name and GSTIN. As one is mandatory either to mention tranporter details or vehicle no.