Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Enabling e-invoicing but unable to find options in BUSY. Where to access and enable e-invoicing?
To enable E invoice in BUSY you need to follow the steps
Step1 Go to administration menu and click to configuration then click on feature and options
Step2 Go to GST VAT option and enable Required E invoice and configure location and pincode
Step3 Click on GSP configuration and select the appropriate GSP to generate E invoice and
fill the GSP user ID and password on the specific GSP then press ok and save
Step4 next go to administration menu and click to configuration then click voucher series configuration
Step5 click on sale and its series and click voucher configuration then enable Input transport details
and generate einvoice after saving option
Setting e-invoice and e-pay bill options to automate in BUSY for manual selection prevention.
To set up e-invoice and e-way bill options for automation in BUSY and avoid manual selection, follow these steps:
A. For E-Way Bill:
1.Go to Administration > Configuration > Feature and Options.
2.Under GST/VAT Options, find E-way Bill Required and click on Config.
3.Restrict sub-users from changing E-way Bill applicability in vouchers by setting it as Y.
B.For E-Invoice:
1.Navigate to Administration > Configuration > Feature and Options.
2.Under GST/VAT Options, find E-Invoice Required and click on Config.
3.Restrict sub-users from changing E-Invoice applicability in vouchers by setting it as Y.
Note: Superusers can still enable or disable these options while generating e-way bills and e-invoices in vouchers.
How to generate GSP ID and Password for auto generation of eway bill.
Steps to create the GSP ID and password:
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5 After that authenticate yourself with OTP.
Step 6: In the next window click on add user and choose GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9:Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.
How do I integrate BUSY with the eBay portal for generating invoices?
To link or integrate e-way bill portal with BUSY for generating invoice :
Note : Make sure to create GSP ID from e-way bill portal then,
Step 1: Go to Administration Menu
Step 2: Click on configuration
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Then make sure to enable e-way bill option as Y and configure it
Step 6: Then click on GSP configuration box
Step 6: Then mentioned GSP ID in the respective field of Webtel and Pinnacle then click on validate button, after successful validation click on OK button
Step 7: Then save the configuration by click on save button
How can I apply the Reverse Charge Mechanism (RCM) in BUSY for my business? What are the steps?
If you want to apply reverse charge mechanism then please follow the given steps
Step 1: While enter transaction you have to select purchase type os RCM while
create purchase voucher and select reverse charge on compulsary
Step 2: While enter transaction you need to select sale type as reverse charge.
Step 3: Then Go to transaction menu then GST misc. utilities then check post
consolidated rcm payable
Step 4: Then monthly basis then select month list of rcm voucher will be shown.
Step 5: For post consolidated rcm payable entry Press F4 then select series then
save then it will take you to journal voucher for post consolidated voucher
then save voucher properly.
What should I check to fix the company name and GST details in my e-invoices and e-way bills?
You can check your company name by going to Edit company under Company menu and if found any mistake in that you can correct that. You can also check your company address and update it if needed.
To check your company GST details, you need to follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Features / Options then click on GST / VAT.
Step 3: Here, you can check your GST number in GSTIN field. You can also check the GSP Id and password in the GSP configuration options for generating e way bill & e invoice.
Step 4: You can validate the GSP user id and password to verify that it is correct or not.
I am a sub-user in BUSY, what all functionalities am I restricted from?How can I raise the invoice amount limit for auto-generation of e-way bills in BUSY?
You cannot check the restricted feature for you as a sub user only super user can check or give rights to sub user by login with super user name and password.
To raise the amount of eway bill generation in BUSY you need to follow below steps.
Step 1: Go to administration menu and select configuration from it.
Step 2: In configuration option select feature and option and click on GST/VAT option.
Step 3: In the next window of GST/VAT Search for eway bill required option and click on configure option.
Step 4: In eway bill configuration window you can mention the central or local amount then click on ok button and then click on save button to save the GST/VAT configuration.
What reports can I generate related to e-way bills in BUSY?I have generated part A of e-way bill in BUSY. How do I view part B?
With BUSY, you can generate some reports related to E way bill. Some of the reports are:
1. E way Bill Audit Report: This report will show you the invoice which e way bill is not generated even the option of e way bill required is yes in voucher.
2. E way Bill Details (Generated by Self): This report will show you the data of e way bill generate by you. These reports can not be download the data prior of 180 days.
3. E way Bill Details (Generated by Others): This report will show you the E way bill details generated by other parties on your GSTIN. These reports can not be download the data prior of 180 days.
What should I do if I am getting a Location can't be a blank error while generating E way bill in BUSY?
To resolve the Location can't be blank error in BUSY, below are the steps to follow:-
Step 1: You need to check if the Location is being mention in party mater and in transport window. Make sure that the your own location should be mention as well.
Step 2: For checking own location Go to the Administration menu then click on configuration option then feature and option select GST/VAT tab afterwards click on Eway bill configure button and mention Location there.
Step 3: For checking in party master you can use Ctrl M by keeping cursor in party name from voucher itself alternatively from administration option then click on masters and select account modify option from there can also update.
The distance and vehicle number fields are not populating automatically in my E-Way bill. How can I fix this?
To fix the issue of the distance and vehicle number fields are not populating automatically in your E-Way bill, you can try the following steps:
Step 1: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 2: The Bill to station and pin code field should be updated in party master and click on check distance to update distance.
Step 3: Then while entering the bill the distance will automatically get picked in transport details window.
Step 4: If your vehicle number not showing on eway bill generated so you had created eway bill with Transporter Name and GSTIN. As one is mandatory either to mention tranporter details or vehicle no.