Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
The Bill to Ship to option is missing when trying to generate e way bills. How can I resolve this?
If Billing/Shipping details are not showing while generating the voucher and e way bill then follow the below steps to enable the billing/shipping feature:
Step 1: Go to Administration and click on Configuration
Step 2: Select Voucher series configuration.
Step 3: Select voucher type and series then click on voucher configuration.
Step 4: Enable Separate Billing/Shipping details feature and save the configuration.
Step 5: Open that particular voucher and the billing/shipping window will appear after selecting the party.
Step 6: Specify shipping address, state, GSTIN and other details in Billing/shipping window.
Step 7: Select Transaction Type Bill To-Ship To in transport window then can generate e way bill.
How to resolve invoice generation errors related to party details like location/pincode in BUSY?
To resolve invoice generation errors related to party details like location/pin code in BUSY, you can follow these steps:
Step1: Check if the party masters details like location and pin code are entered correctly
Step2: Ensure that the location field is filled with a minimum of 3 characters.
Step3: Also need to check the place and pin code in the transportation details of the invoice correct.
Step4: Verify that the pin code entered is accurate and matches the party's actual location.
Step5: If the error persists, try saving the transaction again and recheck for any errors.
Can I save a draft e-way bill before adding the final invoice in BUSY?
Yes, you can generate an invoice e-way bill later after saving sale invoice in BUSY.
You have to save you invoice with all required e-way bill required details like : Transporter name, vehicle no., station, pincode and e-way bill required Yes and save your voucher after saving an invoice one window will appear Do you want to generate e-way bill you have simply click no option then e-way bill and when you want to generate e-way then you can generate e-way through re-save same voucher or you can generate E-way bill of saved voucher through e-wabill management option from gst misc. utilities.
Why am I unable to edit place of supply details after generating an E-invoice in BUSY?
Once an e-invoice is made on a voucher number, Cannot edit the place of supply details . The only way to cancel the invoice is to cancel the voucher.To cancel the e-invoice from BUSY, cancel the voucher by pressing ALT+X after opening the voucher. When prompted, confirm that you also want to cancel the e-invoice by pressing 'Y,' and then proceed with the cancellation.
Want to delete Invoice Follow these steps:
Step 1: Go to Transactions,click on Modify, and select the invoice you want to delete.
Step 2: Press the F8 key. This action will delete the invoice from the system.
What are the possible aspects needed to be verified while generating E way bill from BUSY?
Please fine below the possible aspects to be verified while generating E way bill from BUSY are:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.
Can I save e-way bill details in a voucher before finalizing the invoice in BUSY?
Yes, you can generate an invoice e-way bill later after saving sale invoice in BUSY.
You have to save you invoice with all required e-way bill required details like : Transporter name, vehicle no., station, pincode and e-way bill required Yes and save your voucher after saving an invoice one window will appear Do you want to generate e-way bill you have simply click no option then e-way bill and when you want to generate e-way then you can generate e-way through re-save same voucher or you can generate E-way bill of saved voucher through e-wabill management option from gst misc. utilities.
I followed the steps suggested but still cannot generate the E-way bill, what should I do?
If E waybill is not generating after creating the invoice , you should check the below options:
Step 1: Check if E waybill required set yes in transport window of voucher .
Step 2: Go to administration then configuration and select voucher series configurtion
Step 3: Select voucher and series then click on voucher configuration
Step 4: Check generate e waybill after saving should set to yes .
Step 5: Go to administration the configuration and select Features/options
Step 6: Select GST/ VAT and check Ewaybill and gsp configuration
Step 7:When generating E-waybill check possible error and correct the errors mentioned in report the generate.
I generated an e-bill yesterday but today it is not working. Why is this happening?
If E waybill is not generating after creating the invoice , you should check the below options:
Step 1: Check if E waybill required set yes in transport window of voucher .
Step 2: Go to administration then configuration and select voucher series configurtion
Step 3: Select voucher and series then click on voucher configuration
Step 4: Check generate e waybill after saving should set to yes .
Step 5: Go to administration the configuration and select Features/options
Step 6: Select GST/ VAT and check Ewaybill and gsp configuration
Step 7:When generating E-waybill check possible error and correct the errors mentioned in report the generate.
HSN code invalid error when generating an invoice in BUSY. Steps to resolve the issue.
To Resolve the HSN code error when generating Einvoice you need to follow the steps
Step1 Open the voucher from transaction menu in modify mode
Step2 Select the the each item mentioned in invoice and check on the item info mention
on the right side to find the hsn code
Step3 Select the item and press alter M then modify the HSN code and validate it
and ensure its showing valid on Both ewaybill Einvoice and GST option
then save the item master and reenter the item in voucher and save then generate Einvoice
I generate e-way bills daily in BUSY but today it is not working. What could be wrong?
If E waybill is not generating after creating the invoice , you should check the below options:
Step 1: Check if E waybill required set yes in transport window of voucher .
Step 2: Go to administration then configuration and select voucher series configurtion
Step 3: Select voucher and series then click on voucher configuration
Step 4: Check generate e waybill after saving should set to yes .
Step 5: Go to administration the configuration and select Features/options
Step 6: Select GST/ VAT and check Ewaybill and gsp configuration
Step 7:When generating E-waybill check possible error and correct the errors mentioned in report the generate.