Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
How can I generate e-way bills from BUSY for my dispatches?
To generate e-way bills from BUSY for your dispatches, you can follow these steps:
Step 1. Open BUSY and go to the 'E-Way Bill' section.
Step 2. Select the option to generate a new e-way bill.
Step 3. Enter the required details such as the invoice number, date, and transporter details.
Step 4. Fill in the dispatch details including the dispatch from address and the dispatch to address.
Step 5. Provide the vehicle details and the goods being transported.
Step 6. Verify all the information and click on the 'Generate E-Way Bill' button.
Step 7. The e-way bill will be generated with a unique e-way bill number.
How do I configure GSP settings in BUSY? Is GSP available?
To configure GSP Id in BUSY for eway bill generation, you need to follow these steps:
Step 1: First you have to create a GSP (GST Suvidha Provider), you need to visit the eway bill portal and select Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited as the GSP Vendor type.
Step 2: Go to Administration and click on Configuration.
Step 3: Select Feature / Options and then GST / VAT. Here you will find the option of GSP Configuration along with Eway bill option
Step 4: You can enter the GSP user id and password of Webtel and Pinnacle and save.
Adjust distance calculation settings to zero in BUSY.
To adjust distance calculation setting to Zero in BUSY you need to follow the steps
Step1 make sure you have configured Ewaybill setting and enable Transport details
and generate Ewaybill after saving voucher option in voucher series configuration
Step2 make the necessary voucher and save
Step3 at the time of saving a transport details window will open
fill the details of transport and place of supply and pincode and make Y on Ewaybill required
Step4 fill Zero on the distance in KM approx field and fill sub type and transaction type and press OK
How to save and verify details before generating E-Way bill in BUSY software?
The possible errors to check for when generating an E-way bill from BUSY are mentioned below:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.
The Eway-bill is not generating automatically in BUSY. What could be the reason?
If the Eway-bill is not generating automatically in BUSY, consider these steps:
1.Check the Voucher Series Configuration: Ensure the Generated E-way bill after saving option is enabled.
2.Verify Internet Connectivity: Ensure a proper internet connection is available.
3.Review Information Accuracy: Double-check vehicle number, transporter details, and invoice information for accuracy and completeness.
4.Data Accuracy: Confirm there are no errors or discrepancies in the entered data.
5.BLS Status: Verify that your BLS (Bulk Upload Software) is active. If expired, contact BUSY dealer or sales team for renewal.
6.GSP Configuration: Ensure correct entry and validation of both GSPs (Goods and Services Tax Suvidha Provider) - Pinnacle and Webtel.
Why am I unable to see the eBay billing option in BUSY?
If you are unable to see the option for E-Way Bill in BUSY, follow the points below:
1.Check if the E-Way Bill Required option is enabled in the GST/VAT feature.
2. Confirm that Generate E-Way Bill after saving is enabled in the voucher series where you are generating E-Way Bills.
3. Verify if Transporter Details are enabled in the voucher series configuration.
4. Ensure you are using the updated version of BUSY.
5. Confirm that E-Way Bill required is enabled in the Transporter window while generating an invoice.
6. If the issue still persists, contact customer support for further assistance.
The software is not allowing me to view or print my e-way bills and invoices. What should I do to resolve this?
If BUSY software is not allowing me to view or print my e-way bills and invoices, kindly follow the step:
Step1 : If Logging with sub users may given restriction to print e-way bills, login with admin user .
Step2 : Or go to feature and option, click on GST/VAT
Step3 : Click on e-way configure.
Step5 : Check the Restrict to modify is e-invoice by sub users if yes select no
Step6: Or check the administration menu, user option
Step7: Select the modify users that print e-way bill.
Step8: Check allow e-way bill Generate and printing yes and save.
How do i define credential for the Gsp in BUSY for e-invoicing? Where can i enter the Webtel ID and Password ?
Here are the steps for mention Gsp credential of Webtel in BUSY :
Step 1: Go to Administration menu
Step 2: Click on Configuration
Step 3: Then click On Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Make sure to Enable E-invoice option as Y and configure it
Step 6: Then Click on Gsp Configuration button
Step 7: Then specify correct Gsp ID in the respective field of Webtel Electrosoft Private Limited
Step 8: Then click on OK button
Step 9: Then save the configuration by click on save button
How do I ensure all required master data like items, party, inventory etc. is accurately set up for smooth e-invoicing?
To ensure all required details are correctly mentioned in invoice then follow the below steps :
Step 1: Go to transaction menu
Step 2: Click on voucher option
Step 3: Then click on Modify option
Step 4: Open voucher in modify mode
Step 5: While saving voucher and proceed to generate e-invoice
Step 6: Then select automatic method and then click on OK button
Step 7: Then click on Check possible error option
Step 8: Here you are check the list of errors, if any then resolved it
Step 9: Then you can generate e-invoice
I want to do billing for customers in the same state. How can I configure the software for intrastate billing?
To configure the software for intrastate billing, you need to set the invoice amount threshold for generating e-way bills.
Go to Administrator, then Configuration, then Features or Option, then select GST or VAT and enable the e-way bill required as Yes, then click on the configuration window and enter the necessary relevant details, such as the place, pin code, etc.and also Set the threshold amount for Central / Export Transaction and Local Transaction for the desired value for intrastate transactions.
This will ensure that e-way bills are generated for invoices above that threshold amount within the same state.