Frequently Asked Questions

There is dont have any issue in GSTR1 direct upload if getting any issue for direct upload GSTR 1,you need to mentaion details.Additionally, stay informed about any updates or changes in the GST filing process that might impact the upload of GSTR-1. also check and update BUSY Latest Release.

There are the sample/template reports available in BUSY : 
 Step 1. Open Our Official Website i.e busy.in 
 Step 2. Then Select Resources option 
 Step 3. Click on Download Options 
 Step 4. Now scroll down and click on GST Template 
 Step 5. Click in download

Reasons if hsn codes not showing in the GSTR1 return.
 1.If in item masters not mentioned the hsn code of goods and services.
 2.If mentioned Y on skip hsn summary while opening or exporting GSTR1 from BUSY.
 3.If mentioned Y on skip in gst reports in item masters.

If GST not showing as proper input or output, please check:
 Step 1 : Check data entry
 Step 2 : CHeck transaction date
 Step 3 : Input or output selection
 Step 4 : Verify GSTIN number
 Step 5 : Reconcile with gst returns
 Step 6 : CHeck tax rates

If showing incorrect tax rates for some items, you have to follow:
 Step 1 : Check the tax rate selected in item master
 Step 2 : Check the sale/purchase type selected in voucher
 Step 3 : If both tax category and sale/purchase type match then apply tax in voucher

Yes, wrong HSN code classification can affect GST return filing. It can lead to errors in tax calculation and may result in rejection of the return. It is important to ensure that the correct HSN code is used for each item to avoid any issues in GST return filing.

If your GST returns getting rejected by the portal, you should check the error message in BUSY also can if it generated any error report so can download error report and open it in latest gst offline tool to find the error and do rectify error and can check.

To change the software's automatic application of IGST for interstate transactions to CGST and SGST, you need to select the region as "local" and specify the CGST and SGST rates in the tax calculation group. This will ensure that the software applies the correct tax components for your invoices.

If the auto download feature for GST returns is not working in your account, you can try manually downloading and filing your returns. You can do this by logging into the government portal and downloading the returns in Excel format. Then, you can manually enter the data into BUSY.

If not showing on portal check:
 Step 1 : CHeck status on GST portal
 Step 2 : Download GSTR-1
 If in BUSY bill not showing correct customer detail check:
 Step 1 : CHeck customer information
 Step 2 : Review bill 
 Step 3 :Edit bill and save it