Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
When will the direct upload issue be resolved?
There is dont have any issue in GSTR1 direct upload if getting any issue for direct upload GSTR 1,you need to mentaion details.Additionally, stay informed about any updates or changes in the GST filing process that might impact the upload of GSTR-1. also check and update BUSY Latest Release.
Are there any sample/template reports available in BUSY?
There are the sample/template reports available in BUSY :
Step 1. Open Our Official Website i.e busy.in
Step 2. Then Select Resources option
Step 3. Click on Download Options
Step 4. Now scroll down and click on GST Template
Step 5. Click in download
How can I add HSN codes to the GSTR-?I am having trouble uploading JSON files for e-returns in BUSY. What could be causing this issue?
Reasons if hsn codes not showing in the GSTR1 return.
1.If in item masters not mentioned the hsn code of goods and services.
2.If mentioned Y on skip hsn summary while opening or exporting GSTR1 from BUSY.
3.If mentioned Y on skip in gst reports in item masters.
I posted a credit/debit note but the GST is not showing properly as input or output. What do I need to do to fix this?
If GST not showing as proper input or output, please check:
Step 1 : Check data entry
Step 2 : CHeck transaction date
Step 3 : Input or output selection
Step 4 : Verify GSTIN number
Step 5 : Reconcile with gst returns
Step 6 : CHeck tax rates
The software is showing incorrect tax rates for some items. How can I update the tax rates to match the actual rates?
If showing incorrect tax rates for some items, you have to follow:
Step 1 : Check the tax rate selected in item master
Step 2 : Check the sale/purchase type selected in voucher
Step 3 : If both tax category and sale/purchase type match then apply tax in voucher
Will there be any problems in my GST return filing if the HSN code shows wrongly as service instead of goods?
Yes, wrong HSN code classification can affect GST return filing. It can lead to errors in tax calculation and may result in rejection of the return. It is important to ensure that the correct HSN code is used for each item to avoid any issues in GST return filing.
My GST returns are getting rejected by government portal even after validating data. What steps should I follow to avoid rejection?
If your GST returns getting rejected by the portal, you should check the error message in BUSY also can if it generated any error report so can download error report and open it in latest gst offline tool to find the error and do rectify error and can check.
The software is automatically applying IGST for interstate transactions. How can I change this to CGST and SGST?
To change the software's automatic application of IGST for interstate transactions to CGST and SGST, you need to select the region as "local" and specify the CGST and SGST rates in the tax calculation group. This will ensure that the software applies the correct tax components for your invoices.
What should I do when the auto download feature for GST returns is not working in my account?
If the auto download feature for GST returns is not working in your account, you can try manually downloading and filing your returns. You can do this by logging into the government portal and downloading the returns in Excel format. Then, you can manually enter the data into BUSY.
I had filed my GSTR- in March but it is not showing now. How can I retrieve or download it from the portal?The generated bill in BUSY is not showing the correct customer name. How can I fix this issue?
If not showing on portal check:
Step 1 : CHeck status on GST portal
Step 2 : Download GSTR-1
If in BUSY bill not showing correct customer detail check:
Step 1 : CHeck customer information
Step 2 : Review bill
Step 3 :Edit bill and save it