Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the process for filing an amendment in GST returns in BUSY?.

In BUSY, amendments to GST returns cannot be made directly within the software. To file an amendment, you need to make the necessary changes through the GST portal. It is recommended to consult with your accountant or CA who can assist you in processing the amendments on the portal.

What is the procedure to file revised or amended returns through the software?

To file revised or amended returns through the software, you will need to manually make the amendments in the next GSTR-1 return. The software does not have a feature to directly amend filed returns. Further you can also consult to your CA or Accoutant for amendment of filed returns.

I am getting an error when trying to upload gst return from BUSY.

If you are facing issue while generate gst return from BUSY you may check following things :
1: Update BUSY release in latest.
2: Check transaction summary , hsn summary , document summary error while generate gstr1 e return.
3: Check HSN Code of items , it should be according to AATO.

How to remove old return on gst portal before uploading new return

To remove old return from Gst portal please follow the steps :
Step 1: Visit Gst site gst.gov.in on your web browser
Step 2: Then login gst portal
Step 3: Then go to return section and reset the return page before uploading the return on the portal

Is there any workaround to generate invoices despite facing this error.

If you are facing errors while generating invoices from BUSY you can follow below steps.
Step 1: Take a latest backup of the data.
Step 2: Then Go to housekeeping menu and select reindex database option.
Step 3: Run the reindex process then recheck by generating invoice again.

Can you help extract GST reports from my data?

Yes, I can help you extract GST reports from your data.
You need to follow the below steps :
1. Go to display menu
2. Select Gst Report option
3. Select the Required Report from here
4. Then you can extract or export in excel/CSV/ PDF

How to check return filing status in BUSY?

To check the return filing status in BUSY, you can go to Transactions -> GST Miscellaneous Utilities and select the 'Check Party Return Filing Status' option. This will show you whether the party/vendor has filed their GSTR 1 and GSTR 3B returns or not, along with the filing date.

When will the direct upload issue be resolved?

There is dont have any issue in GSTR1 direct upload if getting any issue for direct upload GSTR 1,you need to mentaion details.Additionally, stay informed about any updates or changes in the GST filing process that might impact the upload of GSTR-1. also check and update BUSY Latest Release.

Are there any sample/template reports available in BUSY?

There are the sample/template reports available in BUSY : 
Step 1. Open Our Official Website i.e busy.in
Step 2. Then Select Resources option
Step 3. Click on Download Options
Step 4. Now scroll down and click on GST Template
Step 5. Click in download

I had filed my GSTR- in March but it is not showing now. How can I retrieve or download it from the portal?The generated bill in BUSY is not showing the correct customer name. How can I fix this issue?

If not showing on portal check:
Step 1 : CHeck status on GST portal
Step 2 : Download GSTR-1
If in BUSY bill not showing correct customer detail check:
Step 1 : CHeck customer information
Step 2 : Review bill
Step 3 :Edit bill and save it
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