Frequently Asked
Questions

Q: What precautions should I take while filing GST returns using BUSY software?

For generating Gstr1 ret from BUSY without error do follow some steps:- 1: Install BUSY 21 latest version. 2: Check transaction summary or hsn summary or document summary error before proceed for generating gstr1 return file from BUSY. 3: Do check Items hsn Code length according to AATO.

Q: How to generate export related report for availing gst input from BUSY?

In order to generate export related reports for availing GST input you can file GSTR 1 e return and GSTR 3B e return accordingly.Further it is advisable to consult with a tax professional or refer to the official GST guidelines for specific instructions on claiming the GST input.

Q: I had filed my GSTR- in March but it is not showing now. How can I retrieve or download it from the portal?The generated bill in BUSY is not showing the correct customer name. How can I fix this issue?

If not showing on portal check: Step 1 : CHeck status on GST portal Step 2 : Download GSTR-1 If in BUSY bill not showing correct customer detail check: Step 1 : CHeck customer information Step 2 : Review bill Step 3 :Edit bill and save it

Q: I am unable to generate GST reports and file GST returns using the software. What could be wrong and how can I fix this?

Facing issue in generating GST reports and returns, you need to check: Step 1 : Check software is of lastest version Step 2 : Internet must be stable Step 3 : BUSY license and subscription is not expired Step 4 : GST configuration Step 5 : Reconcile data

Q: I need help understanding where my returns are logged and documented in BUSY. What screens or reports should I check?

To find GST returns in BUSY, follow these simple steps: Step 1 : Navigate to the Display section. Step 2 : Select GST Reports. Step 3 : Choose GST Returns. Step 4 : Within the GST Returns section, you'll find various GST-related return options.

Q: I am unable to see previous year's bills in the current year's GST returns. How can I resolve this?

The previous year's bills will not be visible in the current year's GST returns. This is because the GST returns only show data for the current financial year. To resolve this, you can refer to the previous year's GST returns or consult with a CA for further guidance.

Q: What is the latest version of the BUSY utility I need to download the GSTR- file?

The latest version of the BUSY you can see in the check BUSY update option, and you can also update by downloading the latest update for product and statutory both. To download offline utility, you need to download from the GST site offline utility for GSTR1 to file.

Q: I am unable to download my GST returns in JSON format. What should I do?

If you are unable to download your GST returns in JSON format, you can try downloading them in Excel format instead. If the option to download in JSON format is not available, you may need to manually convert the Excel file to JSON using the government's offline tool.

Q: Will there be any problem while filing a return if the voucher number appears duplicate?

Yes, Having a duplicate voucher number in your tax return can generates errors during the filing process. It’s important to ensure that each voucher number is unique to prevent any issues. If you encounter a duplicate voucher number, you may need to correct it before submitting your return

Q: I want to check the tax amount break-up for a particular GSTR- filing. Where can I find this summary?

to check the tax amount break-up for a particular GSTR-1 filing then follow these steps 1. go to the GST reports under display menu 2. then open GST summaries 3. mentioned date rage and open report 4. there you can find Tax amount bifurcation for GSTR 1 return filing

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What precautions should I take while filing GST returns using BUSY software?

For generating Gstr1 ret from BUSY without error do follow some steps:-
 1: Install BUSY 21 latest version.
 2: Check transaction summary or hsn summary or document summary error before proceed for generating gstr1 return file from BUSY.
 3: Do check Items hsn Code length according to AATO.

How to generate export related report for availing gst input from BUSY?

In order to generate export related reports for availing GST input you can file GSTR 1 e return and GSTR 3B e return accordingly.Further it is advisable to consult with a tax professional or refer to the official GST guidelines for specific instructions on claiming the GST input.

I had filed my GSTR- in March but it is not showing now. How can I retrieve or download it from the portal?The generated bill in BUSY is not showing the correct customer name. How can I fix this issue?

If not showing on portal check:
 Step 1 : CHeck status on GST portal
 Step 2 : Download GSTR-1
 If in BUSY bill not showing correct customer detail check:
 Step 1 : CHeck customer information
 Step 2 : Review bill 
 Step 3 :Edit bill and save it

I am unable to generate GST reports and file GST returns using the software. What could be wrong and how can I fix this?

Facing issue in generating GST reports and returns, you need to check:
 Step 1 : Check software is of lastest version
 Step 2 : Internet must be stable
 Step 3 : BUSY license and subscription is not expired
 Step 4 : GST configuration
 Step 5 : Reconcile data

I need help understanding where my returns are logged and documented in BUSY. What screens or reports should I check?

To find GST returns in BUSY, follow these simple steps: 
 Step 1 : Navigate to the Display section. 
 Step 2 : Select GST Reports. 
 Step 3 : Choose GST Returns. 
 Step 4 : Within the GST Returns section, you'll find various GST-related return options.

I am unable to see previous year's bills in the current year's GST returns. How can I resolve this?

The previous year's bills will not be visible in the current year's GST returns. This is because the GST returns only show data for the current financial year. To resolve this, you can refer to the previous year's GST returns or consult with a CA for further guidance.

What is the latest version of the BUSY utility I need to download the GSTR- file?

The latest version of the BUSY you can see in the check BUSY update option, and you can also update by downloading the latest update for product and statutory both. To download offline utility, you need to download from the GST site offline utility for GSTR1 to file.

I am unable to download my GST returns in JSON format. What should I do?

If you are unable to download your GST returns in JSON format, you can try downloading them in Excel format instead. If the option to download in JSON format is not available, you may need to manually convert the Excel file to JSON using the government's offline tool.

Will there be any problem while filing a return if the voucher number appears duplicate?

Yes, Having a duplicate voucher number in your tax return can generates errors during the filing process. It’s important to ensure that each voucher number is unique to prevent any issues. If you encounter a duplicate voucher number, you may need to correct it before submitting your return

I want to check the tax amount break-up for a particular GSTR- filing. Where can I find this summary?

to check the tax amount break-up for a particular GSTR-1 filing then follow these steps
1. go to the GST reports under display menu
2. then open GST summaries 
3. mentioned date rage and open report 
4. there you can find Tax amount bifurcation for GSTR 1 return filing

Frequently AskedQuestions