Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the invoice not getting uploaded directly to the GST portal?

The invoice may not be getting uploaded directly to the GST portal due to technical issues or errors in the software. It is recommended to troubleshoot the issue by checking for any error messages, ensuring the invoice details are accurate, and retrying the upload after some time.

What is the difference between GST One e-Return and GST One?

In BUSY we have GSTR1 and for return option it shows GSTR1 e-return ,The difference between both is given below:
1: GSTR 1 is for view purpose only through which you can check your data before return
2: GSTR1 E-return to upload return on portal with gievn method.

Where is the option to skip e-invoices while generating GSTR-?

To skip e-invoices while generating a GSTR-1 report in BUSY:
Step 1: Open the GSTR-1 report for viewing purposes.
Step 2: While opening the report, you will see an option to skip e-invoices.
Step 3: Simply select this option to exclude e-invoices from the report generation process.

What is the OTP process when filing returns through BUSY?

If you are uploading gst return on portal directly from BUSY it will ask you otp 
after otp verification your data is successfully send to gst portal
sometime you will not receive an otp in that scenario you have to enable API access from portal

How do I link my inventory to GST returns?

To link your inventory to GST returns in BUSY, you need to follow these steps:
Step 1: Make sure that your inventory items have the correct tax categories assigned to them.
Step 2: Ensure that your item have the correct HSN/SAC codes as per the GST compliances.

My business has exempted as well as taxable supplies. How do I ensure GST is filed properly in this scenario?

To confirm the proper filing of your GST return, log in to the GST portal at gst.gov.in.Navigate to the Dashboard section and verify if the tax amount matches the GST amount displayed in BUSY. If they align, it indicates that your return has been accurately filed.

I want to analyze my GST payments and liabilities for different time periods. What reports can I use for this?

To analyze GST payments and liabilities for different time periods in BUSY, you can use the GST Summary Report and the GST Payment Report. These reports provide detailed information about your GST payments and liabilities, allowing you to track and analyze them over specific time periods.

I am unable to download my GSTR B file. It shows "API under maintenance". How can I resolve this?

To resolve the issue of being unable to download the GSTR 2B file due to API under maintenance, you will need to wait until the maintenance is completed. Once the maintenance is finished, you should be able to download the GSTR 2B file without any issues.

When do you expect the issues with filing returns on the newest version of BUSY to be resolved?

We do not have a confirmed date for the new release of BUSY. However, if you have any query related to GST returns, we are happy to assist you. Please tell us your query in detail so that we can provide you with a better solution.

I want to change the location where my GST return files are saved. How can I do that?

To change the location where your GST return files are saved in BUSY, you can specify the desired location while generating the GST return file. During the process, you will be prompted to choose the location where you want to save the file on your computer.
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