Frequently Asked
Questions

Q: How can I export GST reports from BUSY to Excel/PDF?

To export GST reports from BUSY to Excel or PDF, go to the report you want to export and click on the 'Export' option. From there, select either Excel or PDF format and choose the destination path where you want to save the exported file.

Q: My JSON file is getting downloaded as PDF. How to get proper JSON file?

If your json file is getting downloaded as PDF, so you can check any pdf file on your system then right click on the pdf file then go to open with and change format in notepad default, then can check it again it will resolve.

Q: I have unregistered dealers in some GST invoices. How does BUSY handle these?

have unregistered dealers in some GST invoices BUSY handle these invoices by this way BUSY showing unregistered party invoices in GSTR1 report because of if for unregistered party has a tax amount mentioned in the invoice then invoice show in GSTR1 report under B2C section.

Q: I am unable to see a GST return entry in the correct period. It is showing up in the wrong month. How can I resolve this?

If any entry showing in the wrong return period in BUSY, then you can modify that voucher and change the date then save. But if you filed the return then you can not change the date from BUSY, then you need concern with tax consultant.

Q: How do I check the JSON file offline before uploading to ensure there are no issues? Can you guide me through the process?

To check a json file offline for issues before uploading you need to check the possible errors at the time of creating json file in BUSY through check possible error option you can rectify invalid GSTIN of party or Invalid HSN codes Invalid Voucher numbers

Q: How do I resolve errors in uploaded Excel files in BUSY?How do I directly load and file GST Return B from BUSY?

Please provide more details about which error you are facing while uploading Excel files in BUSY. You cannot upload GSTR3B return directly from BUSY. However, you can generate the GSTR3B JSON file within BUSY and then proceed to upload the return on the GST portal.

Q: The system is not allowing me to do tax adjustments for the current period. What should I check to fix this?

If you are unable to do tax adjustment for the current period then please follow the given steps Step 1: Make sure you have debit balance and credit balance to adjustment. Step 2: Make sure you are pressing right key F4 to adjustment entry.

Q: I enabled e-invoicing but the invoices are not getting submitted to the GSTN portal. How can I resolve this?

When Invoices are not getting submitted to the GSTIN portal you need to check these points: 1: Check E invoice details in BUSY and match with portal. 2: Again upload data on portal directly from BUSY with and skip e invoice option No.

Q: How to change the gst e-return template folder path while exporting gst e-return through government template in BUSY?

To change the template folder path of gst E-return in BUSY you have to click on option at the right side of path click on that icon and you can easily change the path and you can also paste the template folder path easily

Q: I am unable to see tax breakup in HSN summary of my GSTRHow can I fix this?

Find out the steps to do if tax breakup is not showing in hsn summary of Gstr1 Step 1 : First make sure to generate gstr1 from updated version of BUSY Step 2 : Check in voucher tax is properly applied or not

Find Solutions to Common Issues Related to taxation - gst e returns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I export GST reports from BUSY to Excel/PDF?

To export GST reports from BUSY to Excel or PDF, go to the report you want to export and click on the 'Export' option. From there, select either Excel or PDF format and choose the destination path where you want to save the exported file.

My JSON file is getting downloaded as PDF. How to get proper JSON file?

If your json file is getting downloaded as PDF, so you can check any pdf file on your system then right click on the pdf file then go to open with and change format in notepad default, then can check it again it will resolve.

I have unregistered dealers in some GST invoices. How does BUSY handle these?

have unregistered dealers in some GST invoices BUSY handle these invoices by this way 
BUSY showing unregistered party invoices in GSTR1 report because of if for unregistered party has a tax amount mentioned in the invoice then invoice show in GSTR1 report under B2C section.

I am unable to see a GST return entry in the correct period. It is showing up in the wrong month. How can I resolve this?

If any entry showing in the wrong return period in BUSY, then you can modify that voucher and change the date then save. But if you filed the return then you can not change the date from BUSY, then you need concern with tax consultant.

How do I check the JSON file offline before uploading to ensure there are no issues? Can you guide me through the process?

To check a json file offline for issues before uploading you need to check the possible 
errors at the time of creating json file in BUSY 
through check possible error option you can rectify invalid GSTIN of party or Invalid 
HSN codes Invalid Voucher numbers

How do I resolve errors in uploaded Excel files in BUSY?How do I directly load and file GST Return B from BUSY?

Please provide more details about which error you are facing while uploading Excel files in BUSY.
 You cannot upload GSTR3B return directly from BUSY. However, you can generate the GSTR3B JSON file within BUSY and then proceed to upload the return on the GST portal.

The system is not allowing me to do tax adjustments for the current period. What should I check to fix this?

If you are unable to do tax adjustment for the current period then please follow the
 given steps
 Step 1: Make sure you have debit balance and credit balance to adjustment.
 Step 2: Make sure you are pressing right key F4 to adjustment entry.

I enabled e-invoicing but the invoices are not getting submitted to the GSTN portal. How can I resolve this?

When Invoices are not getting submitted to the GSTIN portal you need to check these points: 
 1: Check E invoice details in BUSY and match with portal. 
 2: Again upload data on portal directly from BUSY with and skip e invoice option No.

How to change the gst e-return template folder path while exporting gst e-return through government template in BUSY?

To change the template folder path of gst E-return in BUSY
 you have to click on option at the right side of path click on that icon 
 and you can easily change the path and you can also paste the template folder path easily

I am unable to see tax breakup in HSN summary of my GSTRHow can I fix this?

Find out the steps to do if tax breakup is not showing in hsn summary of Gstr1 
 Step 1 : First make sure to generate gstr1 from updated version of BUSY 
 Step 2 : Check in voucher tax is properly applied or not

Frequently AskedQuestions