Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How to download error reports in case of failure in GSTR- upload?
If you want to download error reports in case of failure in GSTR 1 please follow the given steps
Step 1: Go to Display
Step 2: Select GST Reports
Step 3: Choose GST Returns
Step 4: Click on GSTR-1 eReturn
Step 5: Check for errors in transactions
Step 6: Examine errors in the HSN summary
Step 7: Review the document summary
Step 8: Proceed with the direct upload
Step 9: If you find errors in any of the error reports, you can export them
Step 10: If you are uploading a JSON file on the GST portal and encounter errors,
you will see the option to download the error report next to it on the portal.
you can download it from there.
If you encounter the same issue, you can contact us through our centralized helpline
at 8282828282 or 11 4096 4096, or you can email us at support@busy.in.
Can I file GST returns directly from the BUSY software?
Yes,you can file GST return directly from BUSY but In BUSY software,you can only directly file GSTR-1 e-return.To Generate GSTR-1 e-return from BUSY Software you can
do these steps:
Step 1:Go to Display menu,
Step 2:Select GST Reports,
Step 3:Select GST Returns,
Step 4:Select GSTR1 e-return,
Step 5:After clicking, a window will appear with 5 options Direct upload, JSON, CSV, as per government template, and plain Excel.
Step 6:click on Direct.
Step 7:select the filing frequency,check errors and click ok, make sure your portal username should be mentioned in GST/VAT.
Step 8:If it is not mentioned,as you click OK,a pop-up will appear asking you to mention your GST portal username. Click OK on the pop-up, and the GST/VAT window will open. There, enter your portal username and save the window.
Step 9:After that,you will receive an OTP on your email ID or phone number,which you will need to enter on your BUSY. Once you verify the OTP, GSTR1 will be uploaded directly on Portal.
How to generate only BB invoices monthly return?
If you are a quarterly retrun filer and you to fill R1B2B data then you have fill IFF return.
IFF Return: Invoice Furnishing Facility IFF is a facility provided to quarterly taxpayers who are in QRMP scheme, to file their details of outward supplies in first two months of the quarter (M1 and M2), to pass on the credit to their recipients. IFF consists of the following Tables of FORM GSTR-1: a.
Follow the below steps to generate JSON of IFF e-retrun:
Step 1: Go to Display menu and select Gst Reports from it.
Step 2: In Reports select Gst Returns option and then click on IFF (Invoice Furnishing Facility) eReturn.
Step 3: Then select date range/month for filling.
Step 4: Then specify the json file path from where you want save json rerurn file
Step 5: Check all possible errors tab and clear all error which are showing in error window
Step 6: Lastly click on proceed with json & generate
I am still facing issues in filing returns even after trying offline filing. What should I do?
To resolve the issue in filing returns even after trying offline filing, You can follow the given points are as under :
1. Download Error report and check the possible errors.
2. You can try to another return filing options
3. Sales Voucher Number cannot be start with zero
4. Sales Voucher Number cannot be more than 16 characters
5. HSN code should be Numeric and as per Aggregate Anual Turnover.
6. If the HSN code belongs to service then in item master you need to select tag category as service gst rate.
7. GST number should be Active and correct
8. mention correct state in account masters.
9. Check bill sundries accounts taggings.
10. Even you can generate e-return through JSON,CSV OR GOVERNMENT TEMPLATE.
If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
I'm having trouble filing my monthly GSTR- returns in BUSY. It's showing as quarterly filing on the portal. Can you help me troubleshoot this?
If you are a quarterly retrun filer and you to fill R1B2B data then you have fill IFF return.
IFF Return: Invoice Furnishing Facility IFF is a facility provided to quarterly taxpayers who are in QRMP scheme, to file their details of outward supplies in first two months of the quarter (M1 and M2), to pass on the credit to their recipients. IFF consists of the following Tables of FORM GSTR-1: a.
Follo the below steps to generate JSON of IFF e-retrun:
Step 1: Go to Display menu and select Gst Reports from it.
Step 2: In Reports select Gst Returns option and then click on IFF (Invoice Furnishing Facility) eReturn.
Step 3: Then select date range/month for filling.
Step 4: Then specify the json file path from where you want save json rerurn file
Step 5: Check all possible errors tab and clear all error which are showing in error window
Step 6: Lastly click on proceed with json & generate
How do I generate a sample GST return form in BUSY using the government template?
By following given steps you can generate a sample GST return form in BUSY using the government template:
1: Make sure BUSY is updated with latest.
2: Login to the GST Portal www.gst.gov.in
3: Go to Downloads
4: Click on Offline tools
5: Click the Returns Offline tool
6: Click on Download button
7: Select GST Offline tool.exe setup file for the Returns Offline tool then install.
8: After install, save this GSTR1_Excel_Workbook_Template_V2.0.xlsx template in fresh folder.
9: Create another folder to save the JSON file.
10: In BUSY, Go in display section,
. Select GST report.
. Click on GST return.
. Select relevant GST E return.
. Define return period.
. Then specify the folder path of template and e return file.
11: Check all possible erros, i.g.
. Errors in transaction summary.
. Errors in HSN summary.
. Errors in document summary.
11: Then can proceed.
12: After savimg can upload it on portal and check.
How can I generate e-invoices for interstate transactions without applying CGST and SGST incorrectly?
To generate an E-invoice for an interstate transaction in BUSY follow these steps.
Step 1. Ensure that the E-invoice configuration has been correctly filled out in BUSY.
Step 2. Validate the GSP (Goods and Service Provider) credentials successfully within BUSY.
Step 3. Navigate to the Transaction section and create an interstate sale invoice.
Step 4. Save the invoice and ensure that all mandatory fields in the transport window are filled out.
Step 5. When prompted by BUSY to generate an E-invoice click on the Yes button to proceed.
Step 6. Select the method as automatic to generate the E-invoice.
Step 7. After automatic selection enable or disable the fields on the next screen as per your requirements and then click the
OK button.
Step 8. Click on the View and Generate E-invoice button.
Step 9. Verify all the details you entered while creating the interstate sale invoice and then click on Generate E-invoice.
What is the process to utilize excess Input Tax Credit for past periods?
To utilize excess Input Tax Credit for past periods, you can adjust it against the output tax payable in the current or future tax periods. The excess credit can be utilized for the same type of tax, such as IGST, CGST, or SGST. For adjusting the excess input tax credit for past periods need to follow below given steps.
Step 1: Go to Display option and select Gst Reports from it.
Step 2: In Gst Reports select Gst Summaries option and under Gst summaries select Gst Summary option.
Step 3: In next window specify the period for generating report and click on OK button.
Step 4: In next window details of outward and inward supplies are given with opening Input tax credit.
Step 5: Press F4 key to post vouchers automatically by clicking on input output adjustment button and cross adjustment button.
Make sure to follow the guidelines and rules set by the GST law while adjusting the excess credit.
How to record deemed exports transactions in BUSY and what forms need to be issued?
To record deemed export sales invoice in BUSY, you can follow the steps:
Step 1: Go to administration then click on master and select the sale type option from it.
Step 2: Then Click on Add then specify the name for deemed export Sales type
Step 3: Next, choose Taxable (Voucher-wise) as the taxable type. Select the region as Central, specify the transaction type as Deemed Export, and opt for Multi Tax Rate for tax calculation. After entering these details, save the Sales type master.
Step 4: Now, Go to transaction then click on sales voucher type and select the Add tab.
Step 5: Next, Create the sales invoice with deemed export sales type, which we have created.
Step 6: Finally , save the voucher .
Form CT-1 is used as a proof of supply for claiming benefits related to deemed exports.While this functionality isn't available in BUSY, you can seek assistance by contacting your designated Chartered Accountant for support
How do I upload the generated JSON file to the government portal?
To upload the generated JSON file to the government portal, you can follow these steps:
1. Log in to the government portal using your credentials.
2. Navigate to the section for filing GST returns.
3. Look for the option to upload the JSON file.
4. Click on the upload button and select the JSON file from your computer.
5. Once selected, click on the submit or upload button to initiate the file upload process.
6. Wait for the portal to process the file. This may take a few moments.
7. After the upload is complete, the portal will display a confirmation message.
8. Verify that the uploaded data is correct and complete.
9. Finally, submit the uploaded JSON file to complete the filing process.
Please note that the exact steps may vary depending on the specific government portal you are using. It is always recommended to refer to the portal's user guide or contact their support for detailed instructions.
