Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

Is there an offline version or tool I can use when I don't have an internet connection?

Yes, there an offline version or tool that can use when don't have an internet connection you can use JSON option to generate offline file for GSTR 1 return filling after generate GSTR 1 JSON file you can upload it on portal.

I need to file my GST return but am unable to check for mismatches. How can I view the mismatches before filing my GST return?

To view and resolve mismatches in your GST return , you folllow:
Step 1 : Access GST portal
Step 2 : Go to GSTR-2A return
Step 3 : Download GSTR-2A data
Step 4 : Identify mismatch
Step 5 : rectify purchase register

I uploaded my GST return but need to cancel and re-upload it. How can I reset or cancel a filed return on BUSY?

You can reset and re-upload a return on the portal only if you have not filed it yet. Once you file a return, you cannot reset it.
To know how to reset it you may need to consult with your tax consultant.

What is the correct process to file monthly GST returns on the portal if I am unable to file them?

If you are unable to file monthly GST returns on the portal, you should contact the GST portal support for further assistance. They will be able to guide you through the correct process and help resolve any issues you may be facing.

What does it mean if files are not downloaded for the month of February?

If files are not downloaded for the month of February, it could mean that either the return has not been filed or there is a server error. It is recommended to download the files after filing the return or try again later.

Can I get step-by-step instructions to file different tax forms using BUSY?

Yes, you can get step by step instructions to generate different GST return using BUSY.
For any assistance you can reach out to us anytime on our helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in

What details do I need to submit the GST return on portal after upload?

Yes, after uploading the return from BUSY, you need to log in to the GST portal and submit the return with your DSC/OTP for the filing to be completed successfully.Further you can also consult to your CA or Accountant for that.

Can you help me retrieve my GST portal username for filing returns on BUSY?

If you want to know your GST portal username, you have two options. You can either contact your administrator who can provide you with the username, or you can click on the forgot username on the portal and retrieve it yourself.

Is there a time limit within which I need to amend my GST returns?

Yes, there is a time limit for filing a GST registration amendment. Changes should be filed within 15 days from the date of the change.
It is important to consult with a Chartered Accountant (CA) or tax professional for same.

Can I undo the changes made to my GST return in BUSY? How?

In BUSY you can not make direct changes in GST return, you need to modify the transactions and make necessary changes. If you want to revert the changes, you can edit the voucher again and restore it to its previous state.