Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How to claim input tax credit in GSTR A\B?
You can record your purchases and registered expenses in BUSY and get the input tax credit (ITC) reflected in your GSTR-3B report. When you generate and upload your GSTR-3B return from BUSY to the GST portal, you can claim the ITC.
How can I cancel a GST registration in BUSY?.
To cancel a GST registration in BUSY, you need to go to the Admin section, then Configuration, then Features & Options, and then to the GST & BAT section. From there, you can untick the GST registration option to disable it.
I want to file the return for the month of July but the software is not showing July as an option. How can I file the July return?
If not showing july as option , check:
Step 1 : CHeck software update
Step 2 : Refresh
Step 3 : Server sync
Step 4 : Data entry errors
Step 5 : Verify return due date
Step 6 : Internet connection
How can I rectify errors in my GSTR- and GSTR-B reports in BUSY?Can you help me understand the different GST reports that can be generated using BUSY?
Could you please tell us more about the error message you are getting while generating GSTR1 and GSTR3B from BUSY.
BUSY provides various of GST reports such as GST Summary, GST Registers, GST Returns, GST Audit Reports and GST Other Reports.
How do I ensure the account number and names do not contain special characters like dots in the CSV file
During CSV File, There is a Option of Special Characters to be removed. This automatically remove the special Characters from the Account and Item.
Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Gst Reports
Step 3: GST Returns
Step 4: GST1 ereturn
Why am I getting error "Online error report generation requested" after uploading gstr on gst portal ?
After uploading Gstr 1 data on gst portal if your report contains any error then it will show to generate error report
then you have to download that report and open that report in Gst offline tool and get is rectified
How is data categorized into different sections like BB, BC etc. when exporting to Excel template?
When exporting data to the Excel template, the software categorizes the data into different sections like B2B, B2C, etc. based on the type of transactions. Each section has its own sheet in the Excel template where the relevant data is populated.
What is the difference between the template file path and the output file path in BUSY?
The template file path refers to the location where the template file is saved on your computer. The output file path, on the other hand, refers to the location where the generated output file will be saved after using the template.
I am unable to view tax-free items properly in the billing software. What should I do?
If you are unable to view tax free items in billing software, you need to check:
Step 1 : Check the sale/purchase type configuration
Step 2 : Check tax category configuration in item master
Step 3 : Check bill sundry configuration
Why am I unable to view my tax filings on gst portal for a specific month?
If you are unable to view tax filings on gst portal make sure you have filed it properly and if facing same issue it means there is some technical glitch in that case you need to contact gst portal support helpline