Frequently Asked Questions

You can record your purchases and registered expenses in BUSY and get the input tax credit (ITC) reflected in your GSTR-3B report. When you generate and upload your GSTR-3B return from BUSY to the GST portal, you can claim the ITC.

To cancel a GST registration in BUSY, you need to go to the Admin section, then Configuration, then Features & Options, and then to the GST & BAT section. From there, you can untick the GST registration option to disable it.

If not showing july as option , check:
 Step 1 : CHeck software update
 Step 2 : Refresh
 Step 3 : Server sync
 Step 4 : Data entry errors
 Step 5 : Verify return due date
 Step 6 : Internet connection

Could you please tell us more about the error message you are getting while generating GSTR1 and GSTR3B from BUSY.
 BUSY provides various of GST reports such as GST Summary, GST Registers, GST Returns, GST Audit Reports and GST Other Reports.

During CSV File, There is a Option of Special Characters to be removed. This automatically remove the special Characters from the Account and Item.
Pls Follow the Below Steps :
Step 1: Display Menu
Step 2: Gst Reports
Step 3: GST Returns
Step 4: GST1 ereturn

After uploading Gstr 1 data on gst portal if your report contains any error then it will show to generate error report
 then you have to download that report and open that report in Gst offline tool and get is rectified

When exporting data to the Excel template, the software categorizes the data into different sections like B2B, B2C, etc. based on the type of transactions. Each section has its own sheet in the Excel template where the relevant data is populated.

The template file path refers to the location where the template file is saved on your computer. The output file path, on the other hand, refers to the location where the generated output file will be saved after using the template.

If you are unable to view tax free items in billing software, you need to check:
 Step 1 : Check the sale/purchase type configuration
 Step 2 : Check tax category configuration in item master
 Step 3 : Check bill sundry configuration

If you are unable to view tax filings on gst portal make sure you have filed it properly and if facing same issue it means there is some technical glitch in that case you need to contact gst portal support helpline