Frequently Asked Questions

The JSON file for GSTR-1 captures details of the Sale, Sales Return or Debit /Credit Note against sale such as invoice number, invoice date, customer details, item details, taxable value, tax rates, HSN detail, and tax amounts for each invoice.

Yes, OTP is mandatory but only for direct upload option of GST returns filling as in dircet upload user can upload gstr1 data directely on portal from BUSY that's way OTP is mandatory for direct upload option of gstr1 filling

Voucher numbers are required for uploading GSTR-1 because they help in identifying and tracking the sales transactions accurately. The voucher numbers provide a unique reference to each transaction, ensuring proper documentation and reconciliation of sales data in the GSTR-1 return.

If some of your credit notes not appears in the GSTR1 of head office but showing when checking with all, then might be that credit note synced properly to head office so you need to check after sync again.

Common reason to generate report:
 Step 1 : Data entry errors
 Step 2 : Date range
 Step 3 : User rights
 Step 4 : Data not recorded
 Step 5 : Incomplete gst filing
 Step 6 : Data sync issue

In BUSY, there may not be a specific Return Dashboard. However, you can access the GST reports and returns in the following way:
 Step 1: Look for the Display menu Step 2; Select GST Reports and then GST Returns.

If you are not selling the products and only giving them to your family, then you do not need to show the quantity in GST returns. GST is only applicable on sales made to customers outside of your family.

It is necessary that your Gst data is always matched with your BUSY data as made you changes in already filed return Now you have to made that changes in BUSY also so both data can match after that

One possible reason why the HSN summary is missing in the GSTR1 excel file generated from BUSY is that you have chosen to Skip HSN summary option. This option will exclude the HSN summary from the GSTR1 excel file.

BUSY does not automatically validate the return and point out errors; you have to review the return manually and check for errors. Furthermore, you can identify possible errors during GST return generation, including transactions, HSN summary, and document summary.