Frequently Asked
Questions

Q: Is there any penalty if I miss the GSTR- filing deadline?

Yes, If you miss the deadline for filing GSTR-9, you will incur a penalty of 200 INR per day. Further ,It is advisable to seek guidance from the GST helpline number or a qualified tax consultant regarding the same.

Q: What is the correct path to copy the GSTR- template?

You can copy the GSTR1 template in any folder of your system drive, but make sure you have full rights to access that folder. You just need to specify the template path in BUSY to generate the GST1 return.

Q: How to configure and use GST Offline Tool in BUSY?

BUSY allows you to generate GST eReturns according to the government template and CSV files that you can import into the GST Offline Tool. To configure and use this tool, you may need to consult your CA or accountant.

Q: Want to generate a Government Template file.

To generate a Government Template file follow the below steps: Download the latest govt template of GSTR-1 and keep the same in the template folder. While generating the GSTR-1 Govt template make sure the template folder assigned currently generates the return.

Q: Some of my credit notes are not reflecting in the GST R report for my head office. They show up when I run the report for all locations. Why is this happening and how can I get them to show in the head office report?

If some of your credit notes not appears in the GSTR1 of head office but showing when checking with all, then might be that credit note synced properly to head office so you need to check after sync again.

Q: Why am I unable to generate certain reports or see specific data in the accounting system related to GST? How can I access the required information?

Common reason to generate report: Step 1 : Data entry errors Step 2 : Date range Step 3 : User rights Step 4 : Data not recorded Step 5 : Incomplete gst filing Step 6 : Data sync issue

Q: Why am I unable to edit or update data for my already filed GST returns on the BUSY portal? What is the process for making changes?

In BUSY, there may not be a specific Return Dashboard. However, you can access the GST reports and returns in the following way: Step 1: Look for the Display menu Step 2; Select GST Reports and then GST Returns.

Q: I am giving products to my family, not selling them. How do I show quantity for that in GST returns?

If you are not selling the products and only giving them to your family, then you do not need to show the quantity in GST returns. GST is only applicable on sales made to customers outside of your family.

Q: What is the process if my GSTR returns are not matching with books due to changes in filing?

It is necessary that your Gst data is always matched with your BUSY data as made you changes in already filed return Now you have to made that changes in BUSY also so both data can match after that

Q: The HSN summary is showing on screen but not in GSTR Excel file. What could be the reason?

One possible reason why the HSN summary is missing in the GSTR1 excel file generated from BUSY is that you have chosen to Skip HSN summary option. This option will exclude the HSN summary from the GSTR1 excel file.

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Is there any penalty if I miss the GSTR- filing deadline?

Yes, If you miss the deadline for filing GSTR-9, you will incur a penalty of 200 INR per day.
 Further ,It is advisable to seek guidance from the GST helpline number or a qualified tax consultant regarding the same.

What is the correct path to copy the GSTR- template?

You can copy the GSTR1 template in any folder of your system drive, but make sure you have full rights to access that folder. You just need to specify the template path in BUSY to generate the GST1 return.

How to configure and use GST Offline Tool in BUSY?

BUSY allows you to generate GST eReturns according to the government template and CSV files that you can import into the GST Offline Tool.
 To configure and use this tool, you may need to consult your CA or accountant.

Want to generate a Government Template file.

To generate a Government Template file follow the below steps:
Download the latest govt template of GSTR-1 and keep the same in the template folder.
While generating the GSTR-1 Govt template make sure the template folder assigned currently generates the return.

Some of my credit notes are not reflecting in the GST R report for my head office. They show up when I run the report for all locations. Why is this happening and how can I get them to show in the head office report?

If some of your credit notes not appears in the GSTR1 of head office but showing when checking with all, then might be that credit note synced properly to head office so you need to check after sync again.

Why am I unable to generate certain reports or see specific data in the accounting system related to GST? How can I access the required information?

Common reason to generate report:
 Step 1 : Data entry errors
 Step 2 : Date range
 Step 3 : User rights
 Step 4 : Data not recorded
 Step 5 : Incomplete gst filing
 Step 6 : Data sync issue

Why am I unable to edit or update data for my already filed GST returns on the BUSY portal? What is the process for making changes?

In BUSY, there may not be a specific Return Dashboard. However, you can access the GST reports and returns in the following way:
 Step 1: Look for the Display menu Step 2; Select GST Reports and then GST Returns.

I am giving products to my family, not selling them. How do I show quantity for that in GST returns?

If you are not selling the products and only giving them to your family, then you do not need to show the quantity in GST returns. GST is only applicable on sales made to customers outside of your family.

What is the process if my GSTR returns are not matching with books due to changes in filing?

It is necessary that your Gst data is always matched with your BUSY data as made you changes in already filed return Now you have to made that changes in BUSY also so both data can match after that

The HSN summary is showing on screen but not in GSTR Excel file. What could be the reason?

One possible reason why the HSN summary is missing in the GSTR1 excel file generated from BUSY is that you have chosen to Skip HSN summary option. This option will exclude the HSN summary from the GSTR1 excel file.

Frequently AskedQuestions