Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why aren't invoices generated in BUSY automatically uploaded to the GST portal, and what's the solution?

For uploaded E invoice on Gst portal follow these steps: 
1: Check E invoice details in BUSY and match with portal.
2: Again upload data on portal directly from BUSY with and skip e invoice option No.

How do I revise a filed GSTR- on the portal using BUSY? What is the process?

There is no provision to revise a filed GSTR-1 in BUSY Accounitng Software,you can make changes or modifications only to BUSY data itself and To revise GSTR-1 on the portal, you will need to consult with your Chartered Accountant.

Why am I not able to see section when downloading the GSTR- file in excel?

Section 3 is available in 3b report as per govt. but if have any govt. document of section 3 in available in GSTR1 then please share with we can amend this is any new change of govt. for GSTR1.

How can I resolve the error I am getting while filing GSTR- using BUSY?

To resolve the error you are getting while filing GSTR-1 using BUSY, you can try manually downloading and uploading the files as a workaround. Additionally, you can contact the GST portal support for further assistance in resolving the error.

What are the consequences of not filing GST returns on time in BUSY?.

The consequences of not filing GST returns on time in BUSY may include penalties, fines, and legal repercussions imposed by the government authorities. It is important to file GST returns within the specified due dates to avoid these consequences.

The returns are showing in minus in the reports. Why is this happening?

Returns showing in minus in the reports could be due to the adjustment of credit notes or returns against the sales made. It is a common practice in accounting to show such adjustments as negative values in the reports.

Can you provide troubleshooting steps for common errors while generating returns in BUSY?

There are the steps for checking common error in BUSY:
Step 1: Go to Display Menu
Step 2: Click on Gst Reports
Step 3: Then click on Gst Audit report then check common error found in return

How do the GSTR- formats in May and latest BUSY versions differ?

The difference between GSTR-1 formats in May 2021 and latest BUSY versions is that under HSN wise summary of outward supplies HSN wise tax rate column is added in new format of GSTR 1 in new vsersions of BUSY

How can I add or modify HSN codes in the software?

To add or modify HSN codes in the software, you can go to the Master Item Modifier section and search for the item by name. Open its details and add the HSN code for that item. Save the changes.

What is the purpose of the offline tool provided by BUSY?

BUSY does not have its own offline tool for generating GST returns. The GST offline tool is provided by the GST portal and it allows you to prepare your GST returns offline and then upload them to the portal.
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