Frequently Asked Questions

BUSY does not automatically validate the return and point out errors; you have to review the return manually and check for errors. Furthermore, you can identify possible errors during GST return generation, including transactions, HSN summary, and document summary.

For uploaded E invoice on Gst portal follow these steps: 
 1: Check E invoice details in BUSY and match with portal. 
 2: Again upload data on portal directly from BUSY with and skip e invoice option No.

There is no provision to revise a filed GSTR-1 in BUSY Accounitng Software,you can make changes or modifications only to BUSY data itself and To revise GSTR-1 on the portal, you will need to consult with your Chartered Accountant.

Section 3 is available in 3b report as per govt. but if have any govt. document of section 3 in available in GSTR1 then please share with we can amend this is any new change of govt. for GSTR1.

If need any assistance you can contact us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
 BUSY does not show any rate validation error while generating GSTR1.

If the GST filing page is turning red after changes in tax amounts, it means that the file has not been filed yet. The filing cannot proceed until the errors are resolved and the file is successfully filed.

To handle situation for invoice not visible on portal check:
 Step 1 : DOuble check entry
 Step 2 : Date range
 Step 3 : Data upload confirmation
 Step 4 : GSTIN validation
 Step 5 : GSTR 1 filing

To adjust the liability without affecting the stock and to claim ITC, you can use the feature of ITC tagging in BUSY. This will allow you to claim the liability in the next month without affecting the stock.

For checking particular Entry in GST Summary, please follow below mentioned points:
 Step 1: Go to Display Menu.
 Step 2: Click on GST reports.
 Step 3: Click on GST Summary.
 Step 4:Enter required date range and open report.

To download the error report for your JSON file you need to click on the Generate 
Error report option then after 15 minutes the same option will show as download error 
report then click on it to download