Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
The HSN summary is showing on screen but not in GSTR Excel file. What could be the reason?
One possible reason why the HSN summary is missing in the GSTR1 excel file generated from BUSY is that you have chosen to Skip HSN summary option. This option will exclude the HSN summary from the GSTR1 excel file.
Does BUSY automatically validate returns and point out errors? Or do I have to manually review?
BUSY does not automatically validate the return and point out errors; you have to review the return manually and check for errors. Furthermore, you can identify possible errors during GST return generation, including transactions, HSN summary, and document summary.
Why aren't invoices generated in BUSY automatically uploaded to the GST portal, and what's the solution?
For uploaded E invoice on Gst portal follow these steps:
1: Check E invoice details in BUSY and match with portal.
2: Again upload data on portal directly from BUSY with and skip e invoice option No.
How do I revise a filed GSTR- on the portal using BUSY? What is the process?
There is no provision to revise a filed GSTR-1 in BUSY Accounitng Software,you can make changes or modifications only to BUSY data itself and To revise GSTR-1 on the portal, you will need to consult with your Chartered Accountant.
Why am I not able to see section when downloading the GSTR- file in excel?
Section 3 is available in 3b report as per govt. but if have any govt. document of section 3 in available in GSTR1 then please share with we can amend this is any new change of govt. for GSTR1.
Some of my credit notes are not reflecting in the GST R report for my head office. They show up when I run the report for all locations. Why is this happening and how can I get them to show in the head office report?
If some of your credit notes not appears in the GSTR1 of head office but showing when checking with all, then might be that credit note synced properly to head office so you need to check after sync again.
Why am I unable to generate certain reports or see specific data in the accounting system related to GST? How can I access the required information?
Common reason to generate report:
Step 1 : Data entry errors
Step 2 : Date range
Step 3 : User rights
Step 4 : Data not recorded
Step 5 : Incomplete gst filing
Step 6 : Data sync issue
Why am I unable to edit or update data for my already filed GST returns on the BUSY portal? What is the process for making changes?
In BUSY, there may not be a specific Return Dashboard. However, you can access the GST reports and returns in the following way:
Step 1: Look for the Display menu Step 2; Select GST Reports and then GST Returns.
I am giving products to my family, not selling them. How do I show quantity for that in GST returns?
If you are not selling the products and only giving them to your family, then you do not need to show the quantity in GST returns. GST is only applicable on sales made to customers outside of your family.
How can I resolve the error I am getting while filing GSTR- using BUSY?
To resolve the error you are getting while filing GSTR-1 using BUSY, you can try manually downloading and uploading the files as a workaround. Additionally, you can contact the GST portal support for further assistance in resolving the error.