Frequently Asked Questions

Through BUSY, you can upload your GST return data directly to the GST portal. If you encounter difficulties while submitting your GST returns, it is highly recommended to seek assistance from a qualified Chartered Accountant or tax professional.

If facing error of invalid GSTIN while generating GSTR1 return from BUSY, then you can validate the GSTIN from the party master and correct it if wrongly entered. You can also check the GSTIN from the GST portal.

If you don't have access to the portal password, you can either ask your CA or Accountant to submit the return on your behalf or obtain the password from your CA or Accountant and submit the return yourself.

To save and retrieve the ARN number received after filing GST returns, you can check the GST portal or your email for the ARN number. You can also save the ARN number in your system for future reference.

Yes, we can help analyze why a specific voucher is causing an error in the GST return. Please provide us with the details of the voucher, such as the voucher number and any error messages you are receiving.

To validate your gst user id and password you can try to login with your credentials on government portal if successfully logged in it means its correct otherwise if its showing incorrect kindly contact to gst portal helpline

To help you open the JSON file in BUSY, please provide more details about your issue. Once we know exactly what you're struggling with, we can give you step-by-step guidance to view the JSON data efficiently in BUSY.

To avoid uploading unused sections of GST reports in BUSY, you can generate separate CSV files for each section, such as B2B, B2C, etc. This way, you can upload only the relevant sections and speed up the process.

Please follow the below steps:
Step 1: Open/login your gst portal 
Step 2: lick on view profile option 
Step 3: Then click on manage API access 
Step 4: Enable API access for 30 days and then click on confirm.

The reason for the invoice number validation failing could be an error in the JSON structure validation. Further you can check that your invoice number should not exceed the limit of 16 digit including spaces and special characters.