Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Is there any step-by-step guide available for generating the JSON file for uploading GST returns from BUSY?How do I troubleshoot errors when filing Gstr from BUSY?
There is no guide available for filing gst return in json from BUSY further you can follow the steps to file returns from BUSY in json File
Step 1 : Go to Display
Step 2 : Then go to Gst reports
Step 3 : Then go to Gst returns
Step 4 : Then select Gstr1 ereturn orGstr3b ereturn as per your requirement
Step 4 : Select method of filing as json and generate return and upload on gst portal
Further find out the steps to check error while generating return from BUSY
Step 1 : While generating Gstr1 make sure to check possible errors
Step 2 : Check error in transactions
Step 3 : Then Check error in Hsn summary
Step 4 : Then Check error in Document summary
Step 5 : If any error is there in transaction showing then rectify that first and then generate json or csv or through govt template as per your requirement
How do I resolve errors while uploading GST returns on BUSY?The rate column is not populating while filing GSTRWhat should I do?
To resolve errors while uploading GST returns on BUSY?The rate column is not populating while filing GSTR-1
1. Sales Voucher Number cannot be start with zero
2. Sales Voucher Number cannot be more than 16 characters
3. HSN code should be Numeric and as per Aggregate Anual Turnover.
4. If the HSN code belongs to service then in item master you need to select tag category as service gst rate.
5. GST number should be Active and correct
6. mention correct state in account masters.
7. Check bill sundries accounts taggings.
8. Even you can generate e-return through JSON,CSV OR GOVERNMENT TEMPLATE.
9. Need to mention Tax rate in Item master
10. Select correct sale \ purchase type in vouchers.
If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
I am unable to upload the JSON file on the portal. How can I troubleshoot this?
If you are unable to upload the JSON file on the portal, you can try the following troubleshooting steps:
1.There maybe mistakes or errors in transactions entred in BUSY
2.Check the release version of BUSY before generating json as it must include latest stat release
3.If all of above steps followed and still unable to upload on gst portal try uploading by different methods as given in BUSY
4.In BUSY we can generate gst e return through given menthods
Method 1 Direct upload in case of GSTR1
Method 2 JSON
Method 3 CSV file and it can used if unable to generate through JSON
Method 4 As per government template
Method 5 Plain excel
And if it fails to upload json on portal generate through csv file and for that latest gst offline tool must be installed in system and import csv file in gst offline tool and then uplaod on gst portal and errors can be checked
Can BUSY help expedite my GST return filing if it is delayed?
No, BUSY can't help in filing your return automatically on time. You have to upload you return manually from BUSY. Further you can proceed with directly upload option.
For Direct upoad please follow the below steps:
Step 1: Go to administration menu and then click on configuration
Step 2: Features/option then click on gst/vat
Setp 3: Enter then gstportal user name in same field and then save
Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm
Step 5: Go to dispaly menu
Step 6: Gst reports and then select Gst return
Step 7: Select Gst e-return and then select Direct upload
Step 8: Select month/enter the date of filling
Step 9: Check all possible error tabs and clear all errors if you found and then proceed
Step 10: Enter OTP and proceed and after some min. you can check your return data on gst portal
How frequently should I do written filing of GST returns monthly or quarterly? What are the pros and cons?
The frequency of filing GST returns can be either monthly or quarterly. The choice depends on the business's turnover and preferences.
Pros of monthly filing:
1. Timely compliance with GST regulations.
2. Regular tracking of input tax credit.
3. Avoidance of penalties for late filing.
Cons of monthly filing:
1. Increased administrative burden.
2. More frequent reconciliation of data.
3. Potential for errors due to frequent filing.
Pros of quarterly filing:
1. Reduced administrative burden.
2. More time for accurate data reconciliation.
3. Consolidation of data for multiple months.
Cons of quarterly filing:
1. Longer intervals between filing and tracking input tax credit.
2. Potential for penalties if there are errors in consolidated data.
3. Delayed availability of data for decision-making.
Ultimately, the choice between monthly and quarterly filing depends on the business's specific needs and capabilities. It is advisable to consult with a tax professional to determine the most suitable filing frequency.
How can i upload GSTR1 directly from BUSY?
To upload GSTR1 directly from BUSY, then follow below steps:
Step 1: Ensure that you have granted API access through your GST portal
Step 2: After that go to administration menu and then configuration submenu
Step 2: Then select feature and options and after that click on gst and vat tab
Step 3: Now mention your gst portal username in the respective field and select save option to save the changes
Step 4: Then go to display menu and then click on gst reports
Step 5: After that click on gst return option and select gstr1 e-return option
Step 6: Now select direct upload option and specify starting date and ending date and then press Ok
Step 7: After that check the possible errors in transactions, hsn summary and ducument summary, If you do not find any error then click on proceed with direct upload option
Step 8: Then provide the otp you get on your registered number or mail and then press ok to upload gstr1.
What training resources are available for learning this software?How do I troubleshoot issues with generating OTP in BUSY?
BUSY provides training resources to help users learn how to effectively use the software. These resources include user guides, manuals, and tutorials. Users can access these resources to understand the features and functionalities of the software and troubleshoot common issues.
To troubleshoot issues with generating OTP in BUSY, users can try the following steps:
Step 1:Go to administration menu and select configuration option.
Step 2:In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Is there any specific format or guidelines to follow while entering data for GST files in BUSY?How do I correct errors in HSN codes in BUSY for GST return filing?
Solution 1 :Specific format and guidelines to follow while entering data for GST files in BUSY are given below:
1: Update BUSY with latest release.
2: Account tagging should be correct.
3: While enter voucher,check your invoice numbering/invoice amount and relevant sale/purchase type.
4: Validate party GSTIN.
5: Hsn code of item should be valid.
6: Tax category in item master belongs to relevant type .e.g. Goods/service.
7: Check all possible error before generate GST file.
Solution 2: You can correct erros in HSN codes in BUSY while filling GST return.
1: Update BUSY with latest release.
2: Go in transaction, and select Gst misc. utlites ,under it click on validate HSN online.
3: Update HSN/SAC code description, if there is any duplicacy in HSN code.
4: Define correct HSN code category as Goods/service.
5: Mention HSN code as per your turnover.e.g 4/6/8 digit.
I want to send all my invoices for the month together in one go on gst portal for return purpose how can i do this?
"If you want to upload the GST return from the software in one go you can upload through various methods such as direct upload,government template,JSON,CSV and plain excel
To upload your gst return from BUSY follow these steps:
Step 1: Go to display menu
Step 2: Then click on gst reports
Step 3: Then click on GST returns
Step 4: Afterwards you can select specific return such as gstr 1 e-return,gstr 3b e-return etc then you can proceed for the upload process of GST return
Step 5: In case of direct upload you need to specify the gst portal username in GST/VAT configuration and also you need to enable api access from gst portal
Note: As you want to upload your gst return in one go so we recommend you to do upload through direct upload buton as it is the faster way to upload the gstr data to government portal
"
I want to load my sales invoices and credit notes from BUSY to the GST portal. What steps should I follow?
In BUSY, we can upload sales, sales return, and credit/debit note data directly to the portal through the GSTR-1 Direct Upload option.
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then configuration
Step 2: Then click on Features and option
Step 3: Select GST/VAT tab
Step 4: Mention GSTIN and GST portal username and then save the configuration
Step 5: Login GST portal
Step 6: Now Go to my profile section
Step 7: Click on Manage API access
Step 8: Click on YES and mention duration for same.
Step 9: Go to Display and select GST report
Step 10: Click on GST return
Step 11: Select GSTR-1 e return
Step 12: Proceed for Direct upload
Step 13: Mention date and check possible error
Step 14: Mention the OTP received on you registered mail id and mobile number.
Step 15: Upload the GSTR1
