Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
I'm having trouble uploading my HSN summary to the portal. What could be causing this error?
if you having trouble while uploading your HSN summary to the portal. before uploading your HSN summary to the portal you need to verify HSN details in BUSY. Also check Validate HSN Online & update HSN/SAC Description.
How many days does it take to generate GSTR- in your software? My returns are stuck.
If you are generating GSTR 2 return using the government template option , the process may take some time due to validations. It is advisable not to force close BUSY instead, wait patiently for a few minutes
Do I need to enter HSN code in credit/debit notes in BUSY? In what cases?
Yes, you need to enter the HSN code in credit/debit notes in BUSY. This is required in cases where the credit/debit note is related to the supply of goods or services that have a specific HSN code.
How do I upgrade from Windows to Windows ? Will that fix template installation errors?
To upgrade from Windows 7 to Windows 10, you can contact a hardware person or show it to a local hardware person who can update your Windows. Upgrading to Windows 10 may help fix template installation errors.
My GSTR- filing is stuck midway for hours. How do I close or cancel it?
If you are generating GSTR 2 return using the government template option , the process may take some time due to validations. It is advisable not to force close BUSY instead, wait patiently for a few minutes
I want to claim ITC for a particular month. What do I need to do?
To claim ITC for a particular month you need to generate GSTR3B return of that month from BUSY and can upload to GST portal. Make sure you have entered all the transactions in BUSY of that month.
I forgot the password for GST portal. How can I retrieve or reset it?
There is no direct option to change GST portal credentials in BUSY
as deatils belongs to government portal
To change GST portal credentials you can visit GST portal website
or contact to you CA
Are there any specific folder requirements for extracting the GST offline tool in BUSY?
Yes, there are specific folder requirements for extracting the GST offline tool in BUSY. It is recommended to create a separate folder on the desktop and extract the tool in that folder to avoid any path issues.
What details do I need to enter to resolve errors in the HSN summary?
To resolve errors in the HSN summary, you need to enter the correct HSN codes for your items according to your turnover. Make sure the HSN codes are entered accurately and match the items in your invoices.
What are the reconciliation statements needed for GSTR-, and are they available in BUSY?
GSTR-9C is a reconciliation statement between the annual GSTR-9 of a financial year and the audited financial statements of the taxpayer that is needed for GSTR 9 But the GSTR 9C report is not available in BUSY.