Frequently Asked
Questions

Q: What is the step to send the GST return data to a CA.

The step to send the GST return data to a CA follow the below steps: Go to Display → GST Returns → GSTR-1 eReturn and select the Plain Excel file to export and send to the tax practitioner.

Q: What is the correct HSN code length that should be used?

The correct HSN code length that should be used is either 4 digits or 6 digits. Note: If your sales turnover has crossed 5 CR than you need to mention 6 to 8 digits hsn code.

Q: How do I select the right client/party when uploading GST documents?

To select the right client or party when uploading GST documents you just need to check possible errors in transaction summary and document summary which will help you to rectify the invalid party details mentioned in BUSY

Q: What reports can I generate for my CA/Tax consultant?

BUSY allows you to generate various reports, such as GST reports, GST returns, balance sheet, etc. Before you generate a report, you should confirm with your CA or tax consultant about the type of report they need.

Q: unable to login in mobile app how to login?

unable to login in mobile app then make sure your mobile app is activated and your bulk data proper uploaded on cloud server, after that you can login with your BDEP and user id password .

Q: While uploading the GSTR-1 response voucher already exists.

While uploading the GSTR-1 and showing response voucher already exists follow the below steps: 1 Make sure Credit Note Voucher Numbering should be unique. 2 Make sure any invoice is already uploaded with the same document number.

Q: Do I need to file GSTR- monthly or quarterly if my turnover is above the threshold limit in BUSY?

If your company turnover under 5 crore you can file gstr1 quaterly and if its above 5 crore then you have to file Gstr1 on Monthly basis further you can consult with you Ca for that

Q: What steps should I follow to view my GST returns for a specific period in the past?

To view GST return for specific period follow: Step 1 : CLick on display Step 2 : GST reports Step 3 : GST returns Step 4 : Select return define date range and check return report

Q: The GSTR-/GSTR-B report is not showing invoice-level bifurcation of CGST/SGST. How can I get it?

BUSY software displays the data for GSTR-1 and GSTR-3B returns in different sections, as per the government template. If you want to check the invoices, you need to select the relevant section and view your data.

Q: I selected "Yes" incorrectly when filing my GST return and now some information is being skipped. How can I go back and change the "Yes" to "No" so it is not skipped?

If you have filed the GST return with incorrect details then there is no option to made changes in uploaded data from BUSY. Further, you can contact on GST portal helpdesk to seek guidance for same.

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What is the step to send the GST return data to a CA.

The step to send the GST return data to a CA follow the below steps:
Go to Display → GST Returns → GSTR-1 eReturn and select the Plain Excel file to export and send to the tax practitioner.

What is the correct HSN code length that should be used?

The correct HSN code length that should be used is either 4 digits or 6 digits.
 Note: If your sales turnover has crossed 5 CR than you need to mention 6 to 8 digits hsn code.

How do I select the right client/party when uploading GST documents?

To select the right client or party when uploading GST documents you just need to 
check possible errors in transaction summary and document summary which will 
help you to rectify the invalid party details mentioned in BUSY

What reports can I generate for my CA/Tax consultant?

BUSY allows you to generate various reports, such as GST reports, GST returns, balance sheet, etc. Before you generate a report, you should confirm with your CA or tax consultant about the type of report they need.

unable to login in mobile app how to login?

unable to login in mobile app then make sure your mobile app is activated and your bulk data proper uploaded on cloud server, after that you can login with your BDEP and user id password .

While uploading the GSTR-1 response voucher already exists.

While uploading the GSTR-1 and showing response voucher already exists follow the below steps: 
1 Make sure Credit Note Voucher Numbering should be unique.
2 Make sure any invoice is already uploaded with the same document number.

Do I need to file GSTR- monthly or quarterly if my turnover is above the threshold limit in BUSY?

If your company turnover under 5 crore you can file gstr1 quaterly and if its above 5 crore then you have to file Gstr1 on Monthly basis further you can consult with you Ca for that

What steps should I follow to view my GST returns for a specific period in the past?

To view GST return for specific period follow:
 Step 1 : CLick on display
 Step 2 : GST reports
 Step 3 : GST returns
 Step 4 : Select return define date range and check return report

The GSTR-/GSTR-B report is not showing invoice-level bifurcation of CGST/SGST. How can I get it?

BUSY software displays the data for GSTR-1 and GSTR-3B returns in different sections, as per the government template. If you want to check the invoices, you need to select the relevant section and view your data.

I selected "Yes" incorrectly when filing my GST return and now some information is being skipped. How can I go back and change the "Yes" to "No" so it is not skipped?

If you have filed the GST return with incorrect details then there is no option to made changes in uploaded data from BUSY. Further, you can contact on GST portal helpdesk to seek guidance for same.

Frequently AskedQuestions