Frequently Asked
Questions

Q: I am unable to see the option to file GSTR- for the period May onwards. What could be the reason for this?

The option for w.e.f May 2021 for GSTR1 eReturn has been removed in the latest version of BUSY. This means that you can file your GSTR1 eReturn with the new format and without any errors.

Q: I want to compare my GST returns with GSTR B data. What reports or tools can I use for this?Some of my input tax credit is showing as ineligible. How do I determine why it is ineligible and how to claim it?

To compare GST return with GSTR 2B: Step 1 : Access GSTR2B reports Step 2 : Review GST returns Step 3 : Reconcile Step 4 : Idenify difference Step 5 : CLaim eligible ITC

Q: I want to only upload selected sections of my GST return like BC, Credit Note etc. and not BB invoices in BUSY. How do I do this?

IIn BUSY, you can upload the GST return JSON with all the required sections. However, you cannot upload the return for a particular section, such as JSON for the B2B section of GSTR 1.

Q: I want to validate if all GST details are accurately entered before filing the GST return for a particular month. What report should I generate for this?

When you are generating return, you can check error in transaction summary, error in Hsn summary, Error in Document summary, if any error show then correct it and generate return for the same period

Q: I issued some credit notes to customers but they are not getting linked to relevant invoices automatically. How to reconcile credit notes with correct invoices?

If credit note not link to relevant invoices automatically, check: Step 1 : Check data entry Step 2 : GST portal login Step 3 : Access GSTR1 Step 4 : Provide credit note details

Q: I need to file GST returns based on GSTR-B data. What should I do if B is not generated yet?

If GSTR-2B data is not generated yet, you will need to wait until it is available. Once the GSTR-2B data is generated, you can download it and use it to file your GST returns.

Q: I added an invoice manually on the portal but the status says processed with error. What does this mean?

It means that there is an error in the invoice data that you added manually on the portal. You need to check the error report and correct the invoice data to resolve the error.

Q: How long will it take for the technical team to find a permanent fix for this digit error?

The timeframe for the technical team to find a permanent fix for the 16 digit error is not specific it depends on the number of voucher your have in a particular month of sales.

Q: I want to ensure all bills are accurately reflected in GST returns. What steps should I take?

To ensure accuracy : Step 1 : Maintain proper records Step 2 : Verify GSTIN Step 3 : Reconcile with vendor Step 4 : Check invoice details Step 5 : CLaim ITC accurately

Q: What should i do if gst return are showing as blank after run update voucher gst summary?

To ensure the accurate entry and calculation of your taxes in the voucher, and if you are still encountering issues, please contact us on our 24*7 helpline i.e 8282828282 for further assistance and support.

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I am unable to see the option to file GSTR- for the period May onwards. What could be the reason for this?

The option for w.e.f May 2021 for GSTR1 eReturn has been removed in the latest version of BUSY. This means that you can file your GSTR1 eReturn with the new format and without any errors.

I want to compare my GST returns with GSTR B data. What reports or tools can I use for this?Some of my input tax credit is showing as ineligible. How do I determine why it is ineligible and how to claim it?

To compare GST return with GSTR 2B:
 Step 1 : Access GSTR2B reports
 Step 2 : Review GST returns
 Step 3 : Reconcile
 Step 4 : Idenify difference
 Step 5 : CLaim eligible ITC

I want to only upload selected sections of my GST return like BC, Credit Note etc. and not BB invoices in BUSY. How do I do this?

IIn BUSY, you can upload the GST return JSON with all the required sections. However, you cannot upload the return for a particular section, such as JSON for the B2B section of GSTR 1.

I want to validate if all GST details are accurately entered before filing the GST return for a particular month. What report should I generate for this?

When you are generating return, you can check error in transaction summary, error in Hsn summary, Error in Document summary, if any error show then correct it and generate return for the same period

I issued some credit notes to customers but they are not getting linked to relevant invoices automatically. How to reconcile credit notes with correct invoices?

If credit note not link to relevant invoices automatically, check:
 Step 1 : Check data entry
 Step 2 : GST portal login
 Step 3 : Access GSTR1
 Step 4 : Provide credit note details

I need to file GST returns based on GSTR-B data. What should I do if B is not generated yet?

If GSTR-2B data is not generated yet, you will need to wait until it is available. Once the GSTR-2B data is generated, you can download it and use it to file your GST returns.

I added an invoice manually on the portal but the status says processed with error. What does this mean?

It means that there is an error in the invoice data that you added manually on the portal. You need to check the error report and correct the invoice data to resolve the error.

How long will it take for the technical team to find a permanent fix for this digit error?

The timeframe for the technical team to find a permanent fix for the 16 digit error is not specific it depends on the number of voucher your have in a particular month of sales.

I want to ensure all bills are accurately reflected in GST returns. What steps should I take?

To ensure accuracy :
 Step 1 : Maintain proper records
 Step 2 : Verify GSTIN
 Step 3 : Reconcile with vendor 
 Step 4 : Check invoice details
 Step 5 : CLaim ITC accurately

What should i do if gst return are showing as blank after run update voucher gst summary?

To ensure the accurate entry and calculation of your taxes in the voucher, and if you are still encountering issues, please contact us on our 24*7 helpline i.e 8282828282 for further assistance and support.

Frequently AskedQuestions