Frequently Asked Questions

BUSY not have direct scanning and uploading invoices system. 
 Checking data sync:
 Step 1 : Ensure all invoices correctly enter in BUSY
 Step 2 : Timely upload the gst reports on portal

If you unable to validate GST numbers in BUSY, check:
 Step 1 : Refresh or re login
 Step 2 : CHeck internet connection
 Step 3 : Software update
 Step 4 : Clear cache

The option for w.e.f May 2021 for GSTR1 eReturn has been removed in the latest version because you can generate GSTR1 eReturn with the new format and without any errors and customer's feedback.

There are the different invoice validations are available in BUSY as per GST norms.
 1. GSTIN Number Valiation
 2. HSN Code Validation
 3. Inter or Intra-state wise tax validation.
 4. GSP credential Validatoin.

If you are generating GSTR-1 using the government template, the process may take some time due to validations. It is advisable not to force close BUSY instead, wait patiently for a few minutes

Yes you can add additional data of sales and purchase which was missed in return filing in BUSY but if you filed return already it will not auto upload on gst portal now

Certainly! Here's a simplified with steps:
 Yes, BUSY provides an offline tool for filing GST returns.
 For more details, refer to the government portal: https://www.gst.gov.in/
 To download the tool, use this link: https://www.gst.gov.in/download/return

If the JSON file downloaded for GST returns is corrupted or incomplete in BUSY, you should try downloading the file again. If the issue persists, you can contact BUSY support for further assistance.

You need to download the error report from the GST portal and import it in the GST offline tool to check the error. For more assistance, you may consult your CA or accountant.

If you are generating GSTR-1 through the government template, the process will take time due to the existing validations within the government template. These validations contribute to the time taken for return generation.