Frequently Asked Questions

If you want to clear previously uploaded GST files from the portal before uploading again so there is option to reset the uploaded gst data. Further for detailed information consult your tax profressioal.

You can amend a previous return where a credit note left out by manully 
in GST portal for the particular return period after the filling there is no option in BUSY for amendment

The documentation does not provide information about the time it takes for a filed GSTR-1 report to get approved.
 Note: Further you can consult to your CA or accountant for legal advise.

For any complex GSTrelated errors or issues in BUSY you can reach out to us anytime on our helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in

If you don't update the HSN codes in BUSY, you may encounter errors and issues when filing GSTR1 returns. It is important to update the HSN codes to ensure accurate and compliant reporting.

To check GST return file match with BUSY
 Step 1 : Review GST returns
 Step 2 : Cross check data
 Step 3 : Reconcile statement
 Step 4 : CHeck for data entry errors

Reason for Negative entry, check:
 Step 1 : Identify correct entry
 Step 2 : CHoose the correct month
 Step 3 : Create a new credit note entry
 Step 4 : Reconcile and verify

BUSY not have direct scanning and uploading invoices system. 
 Checking data sync:
 Step 1 : Ensure all invoices correctly enter in BUSY
 Step 2 : Timely upload the gst reports on portal

If you unable to validate GST numbers in BUSY, check:
 Step 1 : Refresh or re login
 Step 2 : CHeck internet connection
 Step 3 : Software update
 Step 4 : Clear cache

The option for w.e.f May 2021 for GSTR1 eReturn has been removed in the latest version because you can generate GSTR1 eReturn with the new format and without any errors and customer's feedback.