Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How do I clear previously uploaded GST files from the portal before uploading again?
If you want to clear previously uploaded GST files from the portal before uploading again so there is option to reset the uploaded gst data. Further for detailed information consult your tax profressioal.
How do I amend a previous return when a credit note was left out?
You can amend a previous return where a credit note left out by manully
in GST portal for the particular return period after the filling there is no option in BUSY for amendment
How long does it take for my filed GSTR- report to get approved?
The documentation does not provide information about the time it takes for a filed GSTR-1 report to get approved.
Note: Further you can consult to your CA or accountant for legal advise.
Who should I contact for resolving complex GST-related errors or issues in BUSY?
For any complex GSTrelated errors or issues in BUSY you can reach out to us anytime on our helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in
What will happen if I don't update the HSN codes in BUSY?
If you don't update the HSN codes in BUSY, you may encounter errors and issues when filing GSTR1 returns. It is important to update the HSN codes to ensure accurate and compliant reporting.
I want to check if my GST return filed by my tax consultant matches with the purchase and sales data in my BUSY. What options do I have for this?
To check GST return file match with BUSY
Step 1 : Review GST returns
Step 2 : Cross check data
Step 3 : Reconcile statement
Step 4 : CHeck for data entry errors
I entered a credit note in a different month than when it was originally issued. Now my entries are showing up negatively. How can I correct this?
Reason for Negative entry, check:
Step 1 : Identify correct entry
Step 2 : CHoose the correct month
Step 3 : Create a new credit note entry
Step 4 : Reconcile and verify
I want to scan and upload invoices in BUSY. What is the process?How do I check if my data/entries are syncing correctly between BUSY and your portal?
BUSY not have direct scanning and uploading invoices system.
Checking data sync:
Step 1 : Ensure all invoices correctly enter in BUSY
Step 2 : Timely upload the gst reports on portal
I am unable to validate GST numbers in BUSY. It says "session expired". What should I do to validate GST numbers again?
If you unable to validate GST numbers in BUSY, check:
Step 1 : Refresh or re login
Step 2 : CHeck internet connection
Step 3 : Software update
Step 4 : Clear cache
Why has the option for filing GSTR- for the tax period May been removed in the new update of the accounting software?
The option for w.e.f May 2021 for GSTR1 eReturn has been removed in the latest version because you can generate GSTR1 eReturn with the new format and without any errors and customer's feedback.