Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
I want to load my sales invoices and credit notes from BUSY to the GST portal. What steps should I follow?
In BUSY, we can upload sales, sales return, and credit/debit note data directly to the portal through the GSTR-1 Direct Upload option.
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then configuration
Step 2: Then click on Features and option
Step 3: Select GST/VAT tab
Step 4: Mention GSTIN and GST portal username and then save the configuration
Step 5: Login GST portal
Step 6: Now Go to my profile section
Step 7: Click on Manage API access
Step 8: Click on YES and mention duration for same.
Step 9: Go to Display and select GST report
Step 10: Click on GST return
Step 11: Select GSTR-1 e return
Step 12: Proceed for Direct upload
Step 13: Mention date and check possible error
Step 14: Mention the OTP received on you registered mail id and mobile number.
Step 15: Upload the GSTR1
How to resolve initial issues with password reset during the GSTR- filing process on BUSY?How do I file GSTR- step-by-step?
You do not need to enter your GST portal login password in BUSY to directly upload GSTR-1 to the portal
From BUSY you can direct upload GSTR1 return on portal or generate GSTR1 return JSON file and can upload to portal. To do this follow these steps:
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
Step 4: Next, open the Display menu and select GST Reports.
Step 5: Choose GST Returns then GSTR-1 eReturn and select the Direct Upload option.
Step 6: Enter the date range and press OK. You can also check for errors before proceeding.
Step 7: You can also generate the JSON file and upload it to portal.
Note: Please ensure the API access is enabled on GST portal before upload return.
What steps should i take to generate Error free GSTR JSON file from BUSY?
To generate error free GSTR1 Json file from BUSY , you need to follow the below steps:
Step 1: Go to display then click on Gst reports menu
Step 2: Now Click on GST retuns then select the GSTR1 eReturn
Step 3: Next, Select JSON format for generate GSTR 1 return
Step 4: Afterward, select the date range and verify the other details as per requirement and press Ok tab
Step 5: Check the possible errors related to Transaction , hsn summary and document summary.
Step 6: After rectify all the errors, Proceed With JSON option.
Points to noted
1. Make sure the Gstin of Parties must be active.
2. Hsn code mentioned in item master must be valid
3: If any hsn mentioned for 2 different unit then it is mandatory to update hsn desciption for such units.
4. According to AATO , HSN codes must be entered in the item master according to turnover.
What do the different error messages mean when uploading the file?
Kindly share the specific error message to assist you accordingly.
Further, If you are unable to upload return and OTP not recieved then please follow the given steps :
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Click on GST/VAT Feature
Step 5: Then make sure correct GST number mentioned in left side of the window
Step 6: Then Make sure Correct Gst Portal username is mentioned in Right side of the window
Step 7: Then open your web browser then type gst.gov.in
Step 8: Login Gst Portal with Username and password
Step 9: Then click on My profile
Step 10: Then click on Manage API access
Step 11: Enable API as Y then specify 30 days then click on Confirm button and save the configuration
Step 12: Afterward, You can proceed to generate return
Some party transactions are shown as local instead of interstate. What is wrong?
If the party transaction is displayed as local instead of interstate, you should verify the state specified in the party master and the sale/purchase type selected during voucher entry, you can follow the steps:
1. To check the state mention in account master
Step 1: Go to administration then click on master tab and then select account option
Step 2: Now Click on Modify tab and select the account master to open in modify mode
Step 2: Check the state mentioned in master if required then correct and save the account master.
2: To check the sales/pur type mentioned in Sales invoice
Step 1: Go to transaction then click on sale voucher type and select on modify tab
Step 2: Now mention the voucher series , number and date to display voucher in modify mode
Step 3: Verify the Sales/pur type selected in invoice , correct the same if required
Step 4: Save the invoice
How can I do monthly ITC Tagging properly in BUSY?
Find out the steps to do monthly ITC Tagging in BUSY
Step 1: Go to administration menu and select configuration option
Step 2: In configuration option select feature and option.
Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
Step 4: After that go to transcation option and select GST misc. utilities option.
Step 5: Then select monthly itc tagging as per 2A or 2B.
Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
Step 7: After that select the period for which you want use tagging.
Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
Step 9: Then can check Gtsr3b report with enabling the option of pick relevant ITC from monthly ITC tagging
Are there any known issues with GST calculations in BUSY?How do I correct GST mismatch errors in filed returns?
If You Are Facing a GST mismatch errors in filed returns in BUSY Follow below steps:
1.Update Your BUSY to the latest version.
2.Check all the options of configuration.
3.Commanly Errors Occur Like error in transaction summary,HSN summary, document summary.
4.Dont remove the special character which is pre defined.
5.If you face An error of HSN summary Check The HSN length According To your AATO(Anual Turnover).
6.In Transaction Summary error Check The transactions Tax category.
7.Ensure the Service Item Cannot Enter Under Goods Tax Category.
8.Check The Folder Path in Which You Download the File.
9.Always Define fresh folder path for File generation.
10.Try To Check with Other internet connection.
11.Exclude BUSY in your anti virus.
12.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
How do I add or update invoice and bill details in the software?
To add or update invoice and bill details in the BUSY software, you can follow these steps:
1. Open the BUSY software and go to the 'Transaction' section
2. Select the voucher type and then the option to create a new invoice or bill.
3. Fill in the required details such as customer information, product or service details, quantities, prices, and any applicable taxes.
4. If you need to update an existing invoice or bill, locate the specific invoice or bill in the software and select the option to edit or modify it.
5. Make the necessary changes to the invoice or bill details and save the updated information.
Please note that the exact steps may vary slightly depending on the version of the BUSY software you are using. It is recommended to refer to the software's user manual or contact BUSY customer support for detailed instructions specific to your version.
While direct upload GSTR from BUSY show error of API under maintenance.
Steps to follow to resolve the error of api under maintenance while direct upload GSTR1.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and after selecting feature and option click on GST/VAT.
Step 3: In GST/VAT window make sure to mention GSTIN and Gst portal username.
Step 4: After that login your GST portal and Go to your Return dashboard.
Step 5: Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7: Then Click on confirm button to save and after that check again by uploading return.
Step 8: If still error is showing on portal you can try after some time or upload return with JSON format.
How to post entries so that they are reflected properly in GST return filing like GSTR-B?
To post entries so that they are reflected properly in GST return filing like GSTR-3B, you need to ensure the following:
Step 1: Your voucher should be entered with correct sale/purhase type and tax rates.
Step 2: Ensure that Skip in GST reports option will be disabled in your sale purchase type so that voucher will reflect into your GSTR 3B report.
Step 3: Make sure to include all eligible input tax credits (ITC) in your purchase and registered expense entries.
Step 4: Also verify that entries such GST adjustment entries , Consolidated RCM payable vouchers are posted correctly.
Step 5: You can also verify the Customer GSTIN that it should be active.
Step 6: Before filing GSTR 3b check the audit reports provided by BUSY to rectify any kind of mismatch related to account posting or amount misatch.
It is a advisable to consult a tax professional for further checking and clarification.
