Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What details do I need to fill in the JSON file before uploading it?

there is no need to fill in the JSON file before uploading it software automatically generate JSON with all relevant details for GSTR1 like taxable amount, GST amount, HSN summary, document summary etc.

Is there a way to include party names in the GSTR- report in BUSY?

BUSY generates the GSTR1 return according to the GST compliance and shows the data in different sections. When you click on the B2B section, you can see the party name for each invoice.

How do I clear previously uploaded GST files from the portal before uploading again?

If you want to clear previously uploaded GST files from the portal before uploading again so there is option to reset the uploaded gst data. Further for detailed information consult your tax profressioal.

How do I amend a previous return when a credit note was left out?

You can amend a previous return where a credit note left out by manully 
in GST portal for the particular return period after the filling there is no option in BUSY for amendment

How long does it take for my filed GSTR- report to get approved?

The documentation does not provide information about the time it takes for a filed GSTR-1 report to get approved.
Note: Further you can consult to your CA or accountant for legal advise.

Who should I contact for resolving complex GST-related errors or issues in BUSY?

For any complex GSTrelated errors or issues in BUSY you can reach out to us anytime on our helpline number: 8282828282 or 011 40964096. You can also send us an email at support@busy.in

What will happen if I don't update the HSN codes in BUSY?

If you don't update the HSN codes in BUSY, you may encounter errors and issues when filing GSTR1 returns. It is important to update the HSN codes to ensure accurate and compliant reporting.

Is the GST filing preference set incorrectly? If so, could you provide more details or clarification on the issue for assistance?

If you need to change the GST return filing preference, follow these steps:
1.Go to Administration.
2.Select Configuration.
3.Choose Features Options.
4.Under GST VAT, find Return Filing Frequency.
5.Set it to either monthly or quarterly.
6.Save this information.

What can cause a mismatch between the invoice date in the books and the portal, and how can I fix it?

A mismatch between the invoice due to:
Step 1 : Data entry error
Step 2 : Late invoice entry
Step 3 : Correct reporting period
Step 4 : Late filing by vendor

The columns for outward taxable supply, zero rated supply etc. show even though they should have values. Why is this happening?

It is possible that some columns are showing 0 instead of values due to wrong value field selecetd in report through custom column so make sure that select proper field in column
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