Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What steps should i take to generate Error free GSTR JSON file from BUSY?
To generate error free GSTR1 Json file from BUSY , you need to follow the below steps:
Step 1: Go to display then click on Gst reports menu
Step 2: Now Click on GST retuns then select the GSTR1 eReturn
Step 3: Next, Select JSON format for generate GSTR 1 return
Step 4: Afterward, select the date range and verify the other details as per requirement and press Ok tab
Step 5: Check the possible errors related to Transaction , hsn summary and document summary.
Step 6: After rectify all the errors, Proceed With JSON option.
Points to noted
1. Make sure the Gstin of Parties must be active.
2. Hsn code mentioned in item master must be valid
3: If any hsn mentioned for 2 different unit then it is mandatory to update hsn desciption for such units.
4. According to AATO , HSN codes must be entered in the item master according to turnover.
What do the different error messages mean when uploading the file?
Kindly share the specific error message to assist you accordingly.
Further, If you are unable to upload return and OTP not recieved then please follow the given steps :
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Click on GST/VAT Feature
Step 5: Then make sure correct GST number mentioned in left side of the window
Step 6: Then Make sure Correct Gst Portal username is mentioned in Right side of the window
Step 7: Then open your web browser then type gst.gov.in
Step 8: Login Gst Portal with Username and password
Step 9: Then click on My profile
Step 10: Then click on Manage API access
Step 11: Enable API as Y then specify 30 days then click on Confirm button and save the configuration
Step 12: Afterward, You can proceed to generate return
Some party transactions are shown as local instead of interstate. What is wrong?
If the party transaction is displayed as local instead of interstate, you should verify the state specified in the party master and the sale/purchase type selected during voucher entry, you can follow the steps:
1. To check the state mention in account master
Step 1: Go to administration then click on master tab and then select account option
Step 2: Now Click on Modify tab and select the account master to open in modify mode
Step 2: Check the state mentioned in master if required then correct and save the account master.
2: To check the sales/pur type mentioned in Sales invoice
Step 1: Go to transaction then click on sale voucher type and select on modify tab
Step 2: Now mention the voucher series , number and date to display voucher in modify mode
Step 3: Verify the Sales/pur type selected in invoice , correct the same if required
Step 4: Save the invoice
How can I do monthly ITC Tagging properly in BUSY?
Find out the steps to do monthly ITC Tagging in BUSY
Step 1: Go to administration menu and select configuration option
Step 2: In configuration option select feature and option.
Step 3: Then select GST/VAT option and make sure to mention Y in the enable ITC tagging after that click on save button.
Step 4: After that go to transcation option and select GST misc. utilities option.
Step 5: Then select monthly itc tagging as per 2A or 2B.
Step 6: In next window of monthly ITC tagging to be shown as select party wise or date wise as per your requirement.
Step 7: After that select the period for which you want use tagging.
Step 8: Now press F4 key to change status from pending to claimed and mention period in which select return period.
Step 9: Then can check Gtsr3b report with enabling the option of pick relevant ITC from monthly ITC tagging
Are there any known issues with GST calculations in BUSY?How do I correct GST mismatch errors in filed returns?
If You Are Facing a GST mismatch errors in filed returns in BUSY Follow below steps:
1.Update Your BUSY to the latest version.
2.Check all the options of configuration.
3.Commanly Errors Occur Like error in transaction summary,HSN summary, document summary.
4.Dont remove the special character which is pre defined.
5.If you face An error of HSN summary Check The HSN length According To your AATO(Anual Turnover).
6.In Transaction Summary error Check The transactions Tax category.
7.Ensure the Service Item Cannot Enter Under Goods Tax Category.
8.Check The Folder Path in Which You Download the File.
9.Always Define fresh folder path for File generation.
10.Try To Check with Other internet connection.
11.Exclude BUSY in your anti virus.
12.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
How do I add or update invoice and bill details in the software?
To add or update invoice and bill details in the BUSY software, you can follow these steps:
1. Open the BUSY software and go to the 'Transaction' section
2. Select the voucher type and then the option to create a new invoice or bill.
3. Fill in the required details such as customer information, product or service details, quantities, prices, and any applicable taxes.
4. If you need to update an existing invoice or bill, locate the specific invoice or bill in the software and select the option to edit or modify it.
5. Make the necessary changes to the invoice or bill details and save the updated information.
Please note that the exact steps may vary slightly depending on the version of the BUSY software you are using. It is recommended to refer to the software's user manual or contact BUSY customer support for detailed instructions specific to your version.
While direct upload GSTR from BUSY show error of API under maintenance.
Steps to follow to resolve the error of api under maintenance while direct upload GSTR1.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and after selecting feature and option click on GST/VAT.
Step 3: In GST/VAT window make sure to mention GSTIN and Gst portal username.
Step 4: After that login your GST portal and Go to your Return dashboard.
Step 5: Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7: Then Click on confirm button to save and after that check again by uploading return.
Step 8: If still error is showing on portal you can try after some time or upload return with JSON format.
How to post entries so that they are reflected properly in GST return filing like GSTR-B?
To post entries so that they are reflected properly in GST return filing like GSTR-3B, you need to ensure the following:
Step 1: Your voucher should be entered with correct sale/purhase type and tax rates.
Step 2: Ensure that Skip in GST reports option will be disabled in your sale purchase type so that voucher will reflect into your GSTR 3B report.
Step 3: Make sure to include all eligible input tax credits (ITC) in your purchase and registered expense entries.
Step 4: Also verify that entries such GST adjustment entries , Consolidated RCM payable vouchers are posted correctly.
Step 5: You can also verify the Customer GSTIN that it should be active.
Step 6: Before filing GSTR 3b check the audit reports provided by BUSY to rectify any kind of mismatch related to account posting or amount misatch.
It is a advisable to consult a tax professional for further checking and clarification.
Can you guide me on how to properly check HSN code details in JSON data for GST return filing in BUSY?
If the HSN code details are not getting reflected after uploading JSON data from BUSY for GST return filing then follow the given points
Step 1 Go to display and then gst reports
Step 2 Select gstr 1 under gst retrun option and select the return period
Step 3 In gstr1 report select the section which shows hsn wise summary of transactions and enter on it
Step 4 Now under hsn wise summary check hsn code column and make sure transaction should not have any blank hsn code item
Step 5 Then under gst returns go to gst e returns, select gstr 1 e reutrn
Step 6 Make sure before generate gstr1 skip hsn summary option should be disabled
Step 7 Check possible errors in hsn wise summary
Step 7 Also make sure to generate gstr1 with latest product and stat release and then proceed
I made some changes in the invoices after generating GSTR- JSON. How can I reflect those changes in GSTR- on the portal?
If you have made any changes to the invoices in BUSY after uploading the JSON file on portal, so those changes wont be reflected on your portal,you need to follow these steps:
First, you need to reset the uploaded data for GSTR-1 on the GST portal,to reset your data you can Log in to the GST portal (https://www.gst.gov.in/).
1.Go to the Services tab and select Returns from the drop-down menu.
2.Click on Returns Dashboard.
3.Select the Financial Year and Return Filing Period monthly or quarterly,
4.Choose the GSTR-1 form.
5.You will see a list of sections for your GSTR-1 return. Click on the respective section that you want to reset.
6.You should find an option to Reset the data for that section. Click on it to reset the data.After that,make changes to the invoices in your BUSY Accounitng software,and then create the JSON file again,Afterward,please re-upload the JSON file to the portal.
