Frequently Asked Questions

The location of the downloaded template file depends on where you saved it on your computer. You can search for the file using your computer's search function or check your downloads folder.

You have to cross check that entry by pressing enter on it which you are seeing in GSTR 9 annual return as GSTR 9 return data is generated through your voucher entry.

The duration of the OTP for uploading GST return on portal is not specified by BUSY. You can check the mail you received for OTP the duration might be mention in it.

You can generate GST returns or directly upload GSTR1 to the portal using BUSY. The time taken for updates on the portal varies depending on government regulations and the type of return.

BUSY shows an error for path when trying to export to fix that make sure while you export any report in excel or other format select a valid path for export data

uploaded documents directly but it is showing as inactive the reason is one of party's GST no was inactive so contact with customer and guided him about his GST no is inactive

Yes, There is alternative way to generate Gst return if JSON not uploded 
 You can select another method for generating Return as Direct Upload, CSV, Govt. Template and Plain Excel

In BUSY you can use the government template to generate the GSTR-1 return as per the GST compliance. It will show all the sections, such as B2B, B2C, etc., for your invoices.

There is no such requirement for declaring the profit percentage in BUSY according to turnover that is your choice what profit percentage you want to show according to your transaction in BUSY.

The BUSY picks HSN and SAC codes in GST return on the basis of mentioned in the item masters and for the accounting vouchers it picks up from the gst adjustment window.