Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What are the different validation checks done by BUSY before upload?
BUSY performs various validation checks before uploading data. These checks include validation of JSON structure, validation of GST numbers, validation of voucher numbers, validation of HSN codes, and validation of invoice details.
How do I manually include an invoice in a GST return?
In the BUSY,you can manually enter invoices only, you need to go to the transaction menu and add sales, purchases, and other transactions.These invoices will be automatically populated in your GST return.
Who can help me with passing correct adjusting entries in BUSY?
Please provide further details on the specific adjustment entry required. This could include RCM adjustment entries, tax adjustments pertaining to IGST, CGST, or SGST, as well as TDS or TCS adjustment entries.
How to handle multi-GSTIN registration under the same PAN?
In BUSY, there is no functionality for GSTIN registration. It is recommended to log in to the GST portal and proceed with the GSTIN registration or consult your Chartered Accountant for assistance.
Unable to upload HSN summary on GST portal
If unable to upload HSN summary on GST portal follow the below steps:
while generating JSON file or uploading directly to the portal make sure option Skip HSN Summary should to set No.
Is the GST filing preference set incorrectly? If so, could you provide more details or clarification on the issue for assistance?
If you need to change the GST return filing preference, follow these steps:
1.Go to Administration.
2.Select Configuration.
3.Choose Features Options.
4.Under GST VAT, find Return Filing Frequency.
5.Set it to either monthly or quarterly.
6.Save this information.
What can cause a mismatch between the invoice date in the books and the portal, and how can I fix it?
A mismatch between the invoice due to:
Step 1 : Data entry error
Step 2 : Late invoice entry
Step 3 : Correct reporting period
Step 4 : Late filing by vendor
The columns for outward taxable supply, zero rated supply etc. show even though they should have values. Why is this happening?
It is possible that some columns are showing 0 instead of values due to wrong value field selecetd in report through custom column so make sure that select proper field in column
My A and B GST reports have not been generated even though I have filed GST returns. How can I get these reports in the software?
If 2A and 2B reports not generated then check:
Step 1: Verify filing status
Step 2 : Wait for process
Step 3 : Reconcile data
Step 4 : CHeck GSTIN details
I am unable to perform specific tasks like generating invoices in BUSY due to API errors. What causes these errors and how to fix them?
If showing API error, please check:
Step 1 : Check API ceredentials
Step 2 : CHeck internet
Step 3 : Firewall
Step 4 : Clear cache
Step 5 : Software update