Frequently Asked
Questions

Q: What are the system requirements for using the GST templates in BUSY?

To generate GST return from template in BUSY, you need a compatible version of MS Excel installed on your system. The minimum requirement is MS Excel 2010 or higher.

Q: What information is required in a JSON file for e-returns in BUSY?

The JSON file for e-returns in BUSY requires information such as the return period, details of sales and purchases, tax amounts, and other relevant data for filing GST returns.

Q: I'm having trouble getting HSN code details while generating GST returns in Excel from BUSY. What should I do?

Could you please explain your query in more detail? What kind of problem are you facing with the HSN code details when you generate the GST returns from BUSY?

Q: What details should I provide to BUSY customer support for troubleshooting my problem with GST return filing?

To contact our customer support, you need to provide your BUSY’s serial number first to verify your details. Then, you can ask your query related to GST return filing.

Q: Is there a workaround I can use to successfully file returns until the problems are fixed?

We need more details to help you with your query. Which type of GST return are you trying to generate from BUSY? What kind of problems are you getting?

Q: What troubleshooting can I do on my end to resolve filing errors after upgrading BUSY?

We need more details to help you with your query. Which type of GST return are you trying to generate from BUSY? What kind of error are you getting?

Q: How do I correct errors in GSTR- filing if found later?

BUSY does not have any option to correct errors after filed the GSTR1 return. You may need to consult an accountant or a CA for correction on GST portal.

Q: how many times we can upload or modify the gstr- file

You can upload or modify the GSTR-1 file multiple times in a month. There is no limit on the number of times you can make changes to the file.

Q: The template format for the GST-B report seems to be outdated and not showing some fields. Is there a way to update it to the latest template provided by the government?

If the GSTR 3B report template seems to be outdated then check by update the BUSY release. As the template related to return update on prior basis in BUSY.

Q: Do I need to validate or submit the filed returns anywhere else after filing through BUSY or will it automatically reflect?

With BUSY, you can either generate GST returns or upload GSTR1 directly to the portal. However, you still need to manually validate and file your return on the portal.

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What are the system requirements for using the GST templates in BUSY?

To generate GST return from template in BUSY, you need a compatible version of MS Excel installed on your system. The minimum requirement is MS Excel 2010 or higher.

What information is required in a JSON file for e-returns in BUSY?

The JSON file for e-returns in BUSY requires information such as the return period, details of sales and purchases, tax amounts, and other relevant data for filing GST returns.

I'm having trouble getting HSN code details while generating GST returns in Excel from BUSY. What should I do?

Could you please explain your query in more detail? What kind of problem are you facing with the HSN code details when you generate the GST returns from BUSY?

What details should I provide to BUSY customer support for troubleshooting my problem with GST return filing?

To contact our customer support, you need to provide your BUSY’s serial number first to verify your details. Then, you can ask your query related to GST return filing.

Is there a workaround I can use to successfully file returns until the problems are fixed?

We need more details to help you with your query. Which type of GST return are you trying to generate from BUSY? What kind of problems are you getting?

What troubleshooting can I do on my end to resolve filing errors after upgrading BUSY?

We need more details to help you with your query. Which type of GST return are you trying to generate from BUSY? What kind of error are you getting?

How do I correct errors in GSTR- filing if found later?

BUSY does not have any option to correct errors after filed the GSTR1 return. You may need to consult an accountant or a CA for correction on GST portal.

how many times we can upload or modify the gstr- file

You can upload or modify the GSTR-1 file multiple times in a month. There is no limit on the number of times you can make changes to the file.

The template format for the GST-B report seems to be outdated and not showing some fields. Is there a way to update it to the latest template provided by the government?

If the GSTR 3B report template seems to be outdated then check by update the BUSY release. As the template related to return update on prior basis in BUSY.

Do I need to validate or submit the filed returns anywhere else after filing through BUSY or will it automatically reflect?

With BUSY, you can either generate GST returns or upload GSTR1 directly to the portal. However, you still need to manually validate and file your return on the portal.

Frequently AskedQuestions