Frequently Asked
Questions

Q: How can I send my exported sales data file to my CA for GST return filing?

To send your exported sales data file to your CA for GST return filing, you can simply email the file as an attachment to your CA's email address.

Q: Are there any special steps I need to follow for uploading large return files in BUSY?

No, there is no such special steps for uploading large data in return. steps would be same for uploading returns whether data in return is small or large.

Q: Can I change a customer's address directly in the portal without using the desktop software?

If you want to change a customer's address directly in the portal without using the desktop software please contact to the GST portal support helpline for further assistance

Q: How long will it take for a credit note to appear on the GST portal?

The credit note will appear on the GST portal once it is uploaded and processed. The exact time it takes for the credit note to appear may vary.

Q: How do I register or change my mobile number for OTP on GST portal?

For register or change your mobil number on GST portal you can go to GST portal login and change number . Futher can contact on GST helpline .

Q: Is there a direct data upload feature and what versions of BUSY support it?

Yes, BUSY has a feature of Direct upload GSTR-1 eReturn to GST portal. This feature is available in BUSY 21 version and Standard & Enterprise edition of BUSY.

Q: How do I ensure R auto-populates from BUSY to the generated invoice?

If you enabled the Einvoice option in BUSY and regulary generate the Einvoice from BUSY then it will automatically update to the GSTR1 report in GST portal

Q: Is there an option to track and manage tax liabilities in BUSY?

Yes, BUSY provides options to track and manage tax liabilities for accessing it you need to go to display and then in gst reports lastly in gst summaries.

Q: How many ways are available to generate GSTR from BUSY software?

There are five ways to generate GSTR1 from BUSY, as given below: 1) Direct upload 2) JSON 3) CSV file 4) As per government template 5) Plain Excel

Q: The error says invalid GSTIN number. What does it mean?

The error invalid GSTIN number means that the GST Identification Number entered is not valid or does not match the required format. GSTIN should be 15 digit only.

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How can I send my exported sales data file to my CA for GST return filing?

To send your exported sales data file to your CA for GST return filing, you can simply email the file as an attachment to your CA's email address.

Are there any special steps I need to follow for uploading large return files in BUSY?

No, there is no such special steps for uploading large data in return. steps would be same for uploading returns whether data in return is small or large.

Can I change a customer's address directly in the portal without using the desktop software?

If you want to change a customer's address directly in the portal without using the desktop software please contact to the GST portal support helpline for further assistance

How long will it take for a credit note to appear on the GST portal?

The credit note will appear on the GST portal once it is uploaded and processed. The exact time it takes for the credit note to appear may vary.

How do I register or change my mobile number for OTP on GST portal?

For register or change your mobil number on GST portal you can go to GST portal login and change number . Futher can contact on GST helpline .

Is there a direct data upload feature and what versions of BUSY support it?

Yes, BUSY has a feature of Direct upload GSTR-1 eReturn to GST portal. This feature is available in BUSY 21 version and Standard & Enterprise edition of BUSY.

How do I ensure R auto-populates from BUSY to the generated invoice?

If you enabled the Einvoice option in BUSY and regulary generate the Einvoice from 
 BUSY then it will automatically update to the GSTR1 report in GST portal

Is there an option to track and manage tax liabilities in BUSY?

Yes, BUSY provides options to track and manage tax liabilities for accessing it you need to go to display and then in gst reports lastly in gst summaries.

How many ways are available to generate GSTR from BUSY software?

There are five ways to generate GSTR1 from BUSY, as given below:
 1) Direct upload
 2) JSON
 3) CSV file
 4) As per government template
 5) Plain Excel

The error says invalid GSTIN number. What does it mean?

The error invalid GSTIN number means that the GST Identification Number entered is not valid or does not match the required format. GSTIN should be 15 digit only.

Frequently AskedQuestions