Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How can I identify mismatch between my entries and supplier's entries?
Steps to follow to reconcile the GSTR data with the BUSY data.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Step 8:After enabling API access from portal, Go to transaction menu and select gst misc. utilities option.
Step 9:Then select first download GSTR json data and after that select reconcile GSTR data to reconcile entries.
I am unable to generate GSTR-/GSTR-B, what should I do?
If You Are unable to generate GSTR-1/GSTR-3B in BUSY Follow below steps:
1.Update Your BUSY to the latest version.
2.Check all the options of configuration.
3.Commanly Errors Occur Like error in transaction summary,HSN summary, document summary.
4.Dont remove the special character which is pre defined.
5.If you face An error of HSN summary Check The HSN length According To your AATO(Anual Turnover).
6.In Transaction Summary error Check The transactions Tax category.
7.Ensure the Service Item Cannot Enter Under Goods Tax Category.
8.Check The Folder Path in Which You Download the File.
9.Always Define fresh folder path for File generation.
10.Try To Check with Other internet connection.
11.Exclude BUSY in your anti virus.
12.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
How can I reconcile GST return data with my purchase/sales registers in BUSY?
Steps to follow to reconcile the GSTR data with the BUSY data
Step 1:Go to administration menu and select configuration option.
Step 2:In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Step 8:After enabling API access from portal, Go to transaction menu and select gst misc. utilities option.
Step 9:Then select first download GSTR json data and after that select reconcile GSTR data to reconcile entries.
How can I resolve specific voucher-level errors in the GSTR- file on BUSY?
If you want to resolved specific voucher level errors in the GSTR 1 file
then please follow the given steps
Step 1: Go to display menu then GST reports then GST returns then
GSTR 1 ereturn.
Step 2: Proceed to generate json then set date range and check other option then
ok. then check possible error window will appear.
Step 3: Select first option of check error in transaction if found any voucher
in error.
Step 4: Read error message carefully then open the voucher in modify mode and do
correction in the respective field wherein you found mistake and resave
then again check error in trasaction.
Step 5: If no voucher is shown in the error report, then the error has been rectified.
Continue with the same steps for another error report and correct it by
modifying the voucher
How to download filed return details into BUSY after online submission?
Steps to follow to download the filled returns in BUSY.
Step 1: Go to administration menu and select configuration option.
Step 2: In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.
Step 8:After enabling API access from portal, Go to transaction menu and select gst misc. utilities option.
Step 9:Then select download GSTR json data and then select the relevant return which you want to download.
What steps should I follow to avoid minor mismatches between the accounting system and GST portal for invoices?
To avoid minor mismatches between the accounting system and GST portal for invoices, you can follow these steps:
Step 1. Ensure accurate data entry: Double-check all invoice details, such as invoice numbers, dates, and amounts, before entering them into the accounting system.
Step 2. Regularly reconcile data: Reconcile the invoices recorded in the accounting system with the invoices uploaded to the GST portal on a regular basis to identify any discrepancies.
Step 3. Verify GSTIN numbers: Ensure that the GSTIN numbers of your suppliers and customers are correctly entered in the accounting system to avoid any mismatches.
Step 4. Keep track of changes: Monitor any changes made to invoices, such as modifications in dates or amounts, and update the accounting system accordingly.
Step 5. Stay updated with GST rules: Stay informed about the latest GST rules and regulations to ensure compliance and accurate recording of invoices in the accounting system.s.
The totals shown in books of account report are different from gst report . Why is there a mismatch?
Here are few steps you can follow to fix it, if there are differences between the GST return and my books of accounts totals:
Step 1: Go to House Keeping and click on Update Voucher GST summary and run this process after backup.
Step 2: Go to Display then click on GST reports and then click on GST Audit Reports.
Step 3: Click on Reconcile Account and GST report and select it for Sales and it will show the mismatch entries between the books of account sales and gst sales.
Step 4: Then look for mismatch in the taxable amounts, discounts, or freight related amount.
Step 5: Further if still does not match with above process then you have to check the sales register in short date range and compare it with the GST returns.
Step 6: After checking in short range you have to check and rectify entries.
What cautions should I take while filing GST returns to avoid data mismatches?
To avoid data mismatches while filing GST returns, you should take the following cautions:
Step 1. Ensure accurate and complete data entry of invoices and transactions.
Step 2. Reconcile your purchase and sales registers with the GST returns to identify any discrepancies.
Step 3. Verify the GSTIN of suppliers and customers to avoid incorrect data.
Step 4. Double-check the taxable amounts, tax rates, and tax calculations for accuracy.
Step 5. Regularly update and reconcile your books of accounts with the GST portal.
Step 6. Avoid duplicate entries by uploading data only once.
Step 7. Keep track of amendments and corrections made to filed returns.
Step 8. Maintain proper documentation and records to support your GST returns.
Step 9. Seek professional advice from a CA or tax expert if you have any doubts or complex transactions.
Step 10. Stay updated with the latest GST rules and regulations to ensure compliance.
How can I generate GST reports like GSTR-, GSTR- etc.?
Through given steps,you can genreate GST report like GSTR-1, GSTR-2 etc.
Step 1: Update BUSY with latest release.
Step 2: Open company in BUSY.
Step 3: Go in display section.
Step 4: Select GST report option.
Step 5: Click on GST E return and select relevant GST e return like GSTR-1, GSTR-2
Step 6: Select report generate basis as Direct upload, JSON, As per government template, CSV, Plain excel.
Step 7: Define report options as, Start date , end date and other configuration.
Step 7: Then select ok.
Step 8: And a window will appear which shows some error options.i.g.
. Check errors in transactions.
. Check errors in HSN summary.
. Check errors in document summary.
Step 9: If found an error then correct it.
Step 10: Click on proceed.
For further assistance can call on our 24*7 Helpline No. 8282828282 or can mail us on support@busy.in
How do I give admin access to the BUSY software folder and files?How can I export my GSTR file from BUSY?
To give admin access to the BUSY software folder and files you have to follow below steps:
Step 1: Go to that path where BUSY is installed if its in C:\BUSYwin
Step 2: Right click on that folder then go to properties and from there you will find security option click there
Step 3: and from there you can give admin rights to BUSY
Step 4: To always open BUSY as an admin You have to right click on BUSY software icon then click on compatability tab select run this program as an administration
To export my gst return from BUSY follow below steps:
Step 1: Open your company in BUSY.
Step 2: Go to gst reports.
Step 3: Then click on Gst return
Step 4: Then click on Gst E-return
Step 5: Then You can export your gst return easily
