Frequently Asked
Questions

Q: I tried generating invoices in BUSY after refreshing/restarting but still get API errors. What could be wrong and how can I resolve it?

If showing API errors, please check: Step 1 : Check API ceredentials Step 2 : Network issues Step 3 : Software update

Q: I am unable to find a particular invoice number in the portal. How can I search and view my past invoices?

If you want to find a particular invoice number on GST portal you need to contact to the GST portal support helpline

Q: The bill I created shows UQC is blank. How do I populate the UQC field when creating bills in BUSY?

To update the UQC while checking report return go to: Step 1 : Click on check item details Step 2 : Update UQC .

Q: Is there any workaround that would allow me to file tax returns without modifying historical data in the system?

Yes you can file GST return without modifying and data if all data in valid and no errors as per GST guidelines.

Q: How do I message my input tax credit claim in the return? What option should I select for this?

To claim your input tax credit in the return, you need to select the option Claimed for the input tax credit claim.

Q: Is there any specific format or structure I need to follow for uploading invoices in BUSY?

Yes, there is a specific format for uploading invoices in BUSY. The invoices should be uploaded in the GSTR-1 json file format.

Q: I want to move some invoice from one GSTR- section to another, how to do it?

To transfer invoices from one section to another in GSTR1, Then enter the entries according to the respective sections specified in GSTR1.

Q: What is the process to get access and log into the GST portal?

To login into the GST portal you need to specify the username and password for more information contact to GST portal support

Q: Can you provide me the username and password for the GST portal?

GST portal username and password cannot be provided from our end for that you need to consult to your CA or Accountant

Q: Date is Invalid. Date of invoice cannot be before registration date.

Date mentioned in the invoice is earlier than the date your customer got his GSTIN registration done. To check the registration date of

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I tried generating invoices in BUSY after refreshing/restarting but still get API errors. What could be wrong and how can I resolve it?

If showing API errors, please check:
 Step 1 : Check API ceredentials
 Step 2 : Network issues
 Step 3 : Software update

I am unable to find a particular invoice number in the portal. How can I search and view my past invoices?

If you want to find a particular invoice number on GST portal you need to contact to the GST portal support helpline

The bill I created shows UQC is blank. How do I populate the UQC field when creating bills in BUSY?

To update the UQC while checking report return go to:
Step 1 : Click on check item details
Step 2 : Update UQC .

Is there any workaround that would allow me to file tax returns without modifying historical data in the system?

Yes you can file GST return without modifying and data if all data in valid and no errors as per GST guidelines.

How do I message my input tax credit claim in the return? What option should I select for this?

To claim your input tax credit in the return, you need to select the option Claimed for the input tax credit claim.

Is there any specific format or structure I need to follow for uploading invoices in BUSY?

Yes, there is a specific format for uploading invoices in BUSY. The invoices should be uploaded in the GSTR-1 json file format.

I want to move some invoice from one GSTR- section to another, how to do it?

To transfer invoices from one section to another in GSTR1, Then enter the entries according to the respective sections specified in GSTR1.

What is the process to get access and log into the GST portal?

To login into the GST portal you need to specify the username and password for more information contact to GST portal support

Can you provide me the username and password for the GST portal?

GST portal username and password cannot be provided from our end for that you need to consult to your CA or Accountant

Date is Invalid. Date of invoice cannot be before registration date.

Date mentioned in the invoice is earlier than the date your customer got his GSTIN registration done.
To check the registration date of

Frequently AskedQuestions