Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Can I cancel the data export process from BUSY to Excel/CSV files if it is taking too long?
No, you cannot cancel the data export process from BUSY to Excel/CSV files if it is taking too long.
Will the debit notes and credit notes entered in BUSY automatically reflect in GST return filing reports?
Yes, the debit notes and credit notes entered in BUSY will automatically reflect in the GST return filing reports.
Do I need to install any additional tools to generate JSON file for returns in BUSY?
No, you do not need so install any additional tools to generate JSON file for GST returns from BUSY.
What is the process to add special characters to be removed while generating returns?
In BUSY you dont need to add special characters to be removed for generating returns as its already mentioned
What happens after uploading the JSON file? How long does it take to reflect?
After uploading the JSON file, it takes approximately 15 minutes for the data to reflect on the government portal.
How do I update business details like address, PAN, etc on the GST portal?
To update your business details like-address,pan etc on gst portal you need to contact to the gst portal support
How can I display the CGST and SGST taxes on my GST Return?
When you create vouchers with proper apply of taxes in BUSY, it will automatically reflects in the GST Returns.
How do I get the correct username for uploading GSTR- file in BUSY?
There is no provision to correct Gst portal username in BUSY you have to correct it from Gst portal
How do I check error logs/reports in BUSY if GST return generation fails?
BUSY does not offer any option to generate an error log report in case of GST return generation failure.
I am unable to e-file returns from BUSY, what should I do?
Please provide more information about the specific option you are referring to, so that I can assist you better.