Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

How do I correct errors in the JSON file after generation from Excel/template?

 To generate and download the GSTR1 error file need to follow below given steps.
Step 1:If any json upload shows status Processed with Error it generates a link Generate error report.
Step 2:To generate error report click on Generate error report link which will usually take 10-20 minutes to generate...

How to check if there are any errors in the generated JSON file?

 To generate and download the GSTR1 error file need to follow below given steps.
Step 1:If any json upload shows status Processed with Error it generates a link Generate error report.
Step 2:To generate error report click on Generate error report link which will usually take 10-20 minutes to generate...

How to generate and download the error file of GSTR and how to view the erorr in case of json uploaded.

 To generate and download the GSTR1 error file need to follow below given steps.
Step 1:If any json upload shows status Processed with Error it generates a link Generate error report.
Step 2:To generate error report click on Generate error report link which will usually take 10-20 minutes to generate...

I am unfamiliar with the GST portal. Can you guide me on how to download the returns and upload returns by using BUSY?

 For downloading GSTR returns you need to follow these steps
Step 1:Go to administration menu and select configuration from it.
Step 2:After that select feature and option and then select GST/VAT tab.
Step 3:In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username.
Step 4:After that...

Why is a sales invoice recorded in my ERP missing on the GST portal? How can I fix this discrepancy?

 There could be several reasons why a sales invoice recorded in your ERP is missing on the GST portal. Some possible reasons include:
Step 1. Delay in data synchronization: It may take some time for the data from your ERP to sync with the GST portal. Wait for a while...

Can you explain the e-billing, e-invoicing, and GST filing services?

 Here are the steps to be followed for filing gst returns:
Note : Make sure to mention gst no. in the field of GSTIN and specify gst portal username in the same field in GST/VAT feature
Step 1: Go to display menu
Step 2: Click on Gst reports
Step 3:...

Where can I find the GSTR reconciliation Option in the BUSY interface?

 For GSTR reconciliation,there are some few steps and those are-
Step 1: Go to Administration click on configuration
Step 2: After click on configuration click on Feature and option and select GST VAT Option and make sure GSTIN of your company should be entered in GSTIN Feild
and mention user...

How do I access the JSON file that was generated?

 In BUSY You can download Json file to upload it on GST portal Before uploading you need to download this from BUSY please follow below steps to download this
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you...

Where is the JSON upload option located in BUSY?

 In BUSY You can download Json file to upload it on GST portal Before uploading you need to download this from BUSY please follow below steps to download this
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you...

How can I directly upload documents for GST return filing if OTP issues persist?

 In BUSY, we can upload sales, sales return, and credit/debit note data directly to the portal through the GSTR-1 Direct Upload option. 
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then configuration
Step 2: Then click on Features and...

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