Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

I am unfamiliar with the GST portal. Can you guide me on how to download the returns and upload returns by using BUSY?

 For downloading GSTR returns you need to follow these steps
Step 1:Go to administration menu and select configuration from it.
Step 2:After that select feature and option and then select GST/VAT tab.
Step 3:In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username.
Step 4:After that...

Why is a sales invoice recorded in my ERP missing on the GST portal? How can I fix this discrepancy?

 There could be several reasons why a sales invoice recorded in your ERP is missing on the GST portal. Some possible reasons include:
Step 1. Delay in data synchronization: It may take some time for the data from your ERP to sync with the GST portal. Wait for a while...

Can you explain the e-billing, e-invoicing, and GST filing services?

 Here are the steps to be followed for filing gst returns:
Note : Make sure to mention gst no. in the field of GSTIN and specify gst portal username in the same field in GST/VAT feature
Step 1: Go to display menu
Step 2: Click on Gst reports
Step 3:...

Where can I find the GSTR reconciliation Option in the BUSY interface?

 For GSTR reconciliation,there are some few steps and those are-
Step 1: Go to Administration click on configuration
Step 2: After click on configuration click on Feature and option and select GST VAT Option and make sure GSTIN of your company should be entered in GSTIN Feild
and mention user...

How do I access the JSON file that was generated?

 In BUSY You can download Json file to upload it on GST portal Before uploading you need to download this from BUSY please follow below steps to download this
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you...

Where is the JSON upload option located in BUSY?

 In BUSY You can download Json file to upload it on GST portal Before uploading you need to download this from BUSY please follow below steps to download this
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you...

How can I directly upload documents for GST return filing if OTP issues persist?

 In BUSY, we can upload sales, sales return, and credit/debit note data directly to the portal through the GSTR-1 Direct Upload option. 
Please follow the below steps to upload GSTR 1 directly from BUSY to portal.
Step 1: Go to administration then configuration
Step 2: Then click on Features and...

Despite following the troubleshooting steps, my purchase returns are still not reflecting in my filed GST returns. What should I do next?How do I upload purchase invoices in BUSY?

 I understand that you are facing an issue with the purchase return not showing up in the GSTR2 or GSTR3B report in the BUSY software. This could happen for the following reasons:-
Step 1: You might have selected the G.S.T Nature incorrectly. For instance, you might have chosen a Debit...

I have uploaded the JSON file but Data for HSN Summary on GST Portal for GSTR is not getting update. What should I do?

 If you are having troubling during GSTR 1 Filling as JSON has uploaded but still HSN Summary is not getting updated so you have make sure some points which are essential and those are-
1. Make Sure that Your BUSY should be updated If it is not then follow these...

What reports can I generate in BUSY to cross-verify the GST returns data before upload?How do I generate GST returns on BUSY software?

 If You are cross verify your data then you can check Gst Audit report from gst reports 
Here are the steps to generate gst return from BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on Feature and option
Step 4:...

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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