Frequently Asked
Questions

Q: I am having an issue in generating GSTR filling how can I fix the issue ?

To resolve the Issue of GSTR1 follow the steps 1 Go to display menu and click on GST reports then click to Gsr returns 2 then select GSTR1 ereturn and select the format of filling 3 then select the period of return and press ok 4 Click on errorrs in transaction read each error report properly and modify accordingly like invalid gstin of party special character in voucher number etc 5 then click on check errors in hsn summary and modify the invalid HSN codes 6 then click on check error in document summary and modify the same 7 then click on proceed and generate the filling need to ensure for direct upload gst portal user name should be mentioned in BUSY GST VAT option under configuration feature menu and API access should be enable in gst portal

Q: How can I ensure that while generating GSTR file from BUSY software it'll successfully upload to the GST Site?

When generating or uploading GSTR1 from BUSY, it is important to follow these steps:- Step 1: Make sure your BUSY software is updated to the latest release. Step 2: If you choose the Direct Upload option, ensure that you enter the correct GST Portal User name in the GST/VAT tab. Step 3: Enable the API from the GST site by following these steps - 1) Log in to the GST site. 2) Click on the View Profile option. 3) Click on the Manage API option and enable it by clicking on the Confirm option. Step 4: If you select the Government Template option, For generating GSTR1 download the latest template from the GST site or the BUSY website. By following these steps, you will be able to generate your GSTR1 without any errors.

Q: I am getting an error while trying to file Gstr E-return what should I do?

If you are getting an error while trying to file Gst return You can follow below mentioned steps to solve this: Step 1: First of all check the error its showing try to understand it and solve it Step 2: Make sure You are using the latest version of BUSY software and latest template of gst tool Step 3: You can also check the errors that it will show while generating file like- errors in transaction,hsn summary,document summary etc . Step 4: If still issue persists you can also checkout the display menu You will find gst report option then you need to click on audit report option from there you can check common mistakes and invalid tax rate in vouchers so try to solve this and then try to proceed

Q: How to upload JSON file on portal for e-filing?

To upload a JSON file on the portal for e-filing, you can follow these steps: Step 1: Open your browser and search for gst.gov.in. Step 2: Log in to the portal using your credentials. Step 3: Click the Services tab and then select Returns option after that click on Returns Dashboard. Step 4: Select the month for which GST return json is to be uploaded. Step 5: From the options, select the type of GST return which you want to upload and click on Prepare Offline button. Step 6: Then Click on Choose file and select the location of the JSON file. On selecting the file, the JSON file will be uploaded to GSTN automatically. Step 7: After the JSON file is uploaded, a confirmation will be provided if the upload is successful.

Q: How to verify GSTR data before submitting in BUSY?

To verify GSTR1 data before submitting in BUSY, you can follow these steps: 1. Generate the GSTR1 report in BUSY. 2. Review the report to ensure that all sales invoices, debit notes, and credit notes are accurately recorded. 3. Cross-check the data in the GSTR1 report with the corresponding invoices and vouchers in BUSY. 4. Verify that the taxable values, tax amounts, and other details match between the GSTR1 report and BUSY. 5. Double-check any amendments or corrections made to the data to ensure they are reflected correctly in the GSTR1 report. 6. Use the offline tool provided by BUSY to analyze any errors or discrepancies in the GSTR1 data. 7. Once you have verified the GSTR1 data and resolved any errors, you can proceed to submit the return through the GST portal.

Q: How do I file GST returns using BUSY?

We can file IFF(Invoice furnishing Faciltiy),GSTR1,GSTR2,GSTR3B,GSTR-ITC-4,GSTR 6 through BUSY. To file return from BUSY software you can follow the steps. Step 1. Open BUSY Software Step 2. Open company Step 3. Then go in display menu click Step 4. click on GST report Step 5. Click on GSTR returns. Step 6. Select relevant GSTR E Returns.e.g GSTR 1,GSTR 2, GSTR 3B. Step 7. Then Select the report click Step 8. choose the option which are available in pre defined options. Step 9. Define the filling period as starting date and ending date. Step 10. Check the options of configuration. Step 11. Do not remove the special character which is pre defined. Step 12. Also specify the folder path. Step 13. Then check possible error. Step 14. Proceed to generate the return file.

Q: How can I resolve the issue of credit notes not reflecting correctly in my GST- filing on BUSY?

If you are facing an issue with credit notes not reflecting correctly in your GSTR1 return on BUSY, you can try the following steps to resolve it: Step 1: Check the value and the recipient of your credit note. If the value is less than Rs. 2.5 lakh and the recipient is an unregistered dealer, then the credit note will be shown in the B2CS section of GSTR-1, not in the credit note section. Step 2: Verify the sale type and the items used in the sale return voucher. Make sure they are not excluded from the GST reports due to enabled the Skip in GST Report option in it. Step 3: Confirm the tax type of the tax account tagged in the sale type or tax bill sundry. It should be correct.

Q: What kind of information we can check to diagnose problems with returns generation in BUSY ?

find out the information we need to know to diagnose problems with Gst return in BUSY Step 1 : First you need to check you have mentioned correct company gstin no and gst portal username in your company Step 2 : You have to check possible errors while generating return in case of gstr1 Step 3 : Check error in transactions Step 4 : Then Check error in Hsn summary Step 5 : Then Check error in Document summary Step 6 : If any error is there in transaction showing then rectify that first and then generate json or csv or through govt template as per your requirement Step 7 : In case of gstr3b make sure there is no negative balance amount present in data then only generate return

Q: What is the "Skip Invoices" option in your software and when should I use it?

The Skip Invoices option in BUSY software serves two purposes: 1. Skip IFF Invoice Furnishing Facilities Invoices: Use this option to skip reporting invoices under the Invoice Furnishing Facility (IFF) for Goods and Services Tax (GST) in India. IFF is designed to help businesses, especially small ones, report a subset of their Business-to-Business (B2B) invoices more frequently (monthly) for the first two months of a quarter. This is useful when you want to skip reporting some B2B invoices for a specific tax period. 2. Skip E-invoices: This option is for businesses meeting certain turnover criteria that are required to generate e-invoices. If eligible but wanting to skip e-invoicing for a particular transaction or period, specific procedures on the GST portal should be followed. This is helpful when you need to skip generating e-invoices for compliance reasons or based on business preferences.

Q: How do I get OTP for uploading returns on the GST portal?

To get OTP for uploading returns on Gst portal then follow the below steps : Step 1: Go to Administration Menu Step 2: Click on Configuration option Step 3: Then click on Feature and option Step 4: Click on GST/VAT Feature Step 5: Then make sure correct GST number mentioned in left side of the window Step 6: Then Make sure Correct Gst Portal username is mentioned in Right side of the window Step 7: Then open your web browser then type gst.gov.in Step 8: Login Gst Portal with Username and password Step 9: Then click on My profile Step 10: Then click on Manage API access Step 11: Enable API as Y then specify 30 days then click on Confirm button and save the configuration

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I am having an issue in generating GSTR filling how can I fix the issue ?

To resolve the Issue of GSTR1 follow the steps 
1 Go to display menu and click on GST reports then click to Gsr returns
2 then select GSTR1 ereturn and select the format of filling 
3 then select the period of return and press ok 
4 Click on errorrs in transaction read each error report properly and modify 
accordingly like invalid gstin of party special character in voucher number etc
5 then click on check errors in hsn summary and modify the invalid HSN codes 
6 then click on check error in document summary and modify the same 
7 then click on proceed and generate the filling 
need to ensure for direct upload gst portal user name should be mentioned in BUSY GST 
VAT option under configuration feature menu and API access should be enable in gst portal

How can I ensure that while generating GSTR file from BUSY software it'll successfully upload to the GST Site?

When generating or uploading GSTR1 from BUSY, it is important to follow these steps:-
 Step 1: Make sure your BUSY software is updated to the latest release.
 Step 2: If you choose the Direct Upload option, ensure that you enter the correct GST Portal User name in the 
 GST/VAT tab.
 Step 3: Enable the API from the GST site by following these steps -
 1) Log in to the GST site.
 2) Click on the View Profile option.
 3) Click on the Manage API option and enable it by clicking on the Confirm option.
 Step 4: If you select the Government Template option, For generating GSTR1 download the latest template 
 from the GST site or the BUSY website.
 By following these steps, you will be able to generate your GSTR1 without any errors.

I am getting an error while trying to file Gstr E-return what should I do?

If you are getting an error while trying to file Gst return 
 You can follow below mentioned steps to solve this:
 Step 1: First of all check the error its showing try to understand it and solve it
 Step 2: Make sure You are using the latest version of BUSY software and latest template of gst tool
 Step 3: You can also check the errors that it will show while generating file 
 like- errors in transaction,hsn summary,document summary etc .
 Step 4: If still issue persists you can also checkout the display menu You will find gst report option then you need to click on audit report option from there you can check common mistakes and invalid tax rate in vouchers so try to solve this and then try to proceed

How to upload JSON file on portal for e-filing?

To upload a JSON file on the portal for e-filing, you can follow these steps:
 Step 1: Open your browser and search for gst.gov.in.
 Step 2: Log in to the portal using your credentials.
 Step 3: Click the Services tab and then select Returns option after that click on Returns Dashboard.
 Step 4: Select the month for which GST return json is to be uploaded.
 Step 5: From the options, select the type of GST return which you want to upload and click on Prepare Offline button.
 Step 6: Then Click on Choose file and select the location of the JSON file. On selecting the file, the JSON file will be uploaded to GSTN automatically.
 Step 7: After the JSON file is uploaded, a confirmation will be provided if the upload is successful.

How to verify GSTR data before submitting in BUSY?

To verify GSTR1 data before submitting in BUSY, you can follow these steps:
 1. Generate the GSTR1 report in BUSY.
 2. Review the report to ensure that all sales invoices, debit notes, and credit notes are accurately recorded.
 3. Cross-check the data in the GSTR1 report with the corresponding invoices and vouchers in BUSY.
 4. Verify that the taxable values, tax amounts, and other details match between the GSTR1 report and BUSY.
 5. Double-check any amendments or corrections made to the data to ensure they are reflected correctly in the GSTR1 report.
 6. Use the offline tool provided by BUSY to analyze any errors or discrepancies in the GSTR1 data.
 7. Once you have verified the GSTR1 data and resolved any errors, you can proceed to submit the return through the GST portal.

How do I file GST returns using BUSY?

We can file IFF(Invoice furnishing Faciltiy),GSTR1,GSTR2,GSTR3B,GSTR-ITC-4,GSTR 6 through BUSY.
 To file return from BUSY software you can follow the steps.
 Step 1. Open BUSY Software 
 Step 2. Open company
 Step 3. Then go in display menu click
 Step 4. click on GST report
 Step 5. Click on GSTR returns.
 Step 6. Select relevant GSTR E Returns.e.g GSTR 1,GSTR 2, GSTR 3B.
 Step 7. Then Select the report click 
 Step 8. choose the option which are available in pre defined options.
 Step 9. Define the filling period as starting date and ending date.
 Step 10. Check the options of configuration.
 Step 11. Do not remove the special character which is pre defined.
 Step 12. Also specify the folder path.
 Step 13. Then check possible error.
 Step 14. Proceed to generate the return file.

How can I resolve the issue of credit notes not reflecting correctly in my GST- filing on BUSY?

If you are facing an issue with credit notes not reflecting correctly in your GSTR1 return on BUSY, you can try the following steps to resolve it:
 Step 1: Check the value and the recipient of your credit note. If the value is less than Rs. 2.5 lakh and the recipient is an unregistered dealer, then the credit note will be shown in the B2CS section of GSTR-1, not in the credit note section.
 Step 2: Verify the sale type and the items used in the sale return voucher. Make sure they are not excluded from the GST reports due to enabled the Skip in GST Report option in it.
 Step 3: Confirm the tax type of the tax account tagged in the sale type or tax bill sundry. It should be correct.

What kind of information we can check to diagnose problems with returns generation in BUSY ?

find out the information we need to know to diagnose problems with Gst return in BUSY
 Step 1 : First you need to check you have mentioned correct company gstin no and gst portal username in your company 
 Step 2 : You have to check possible errors while generating return in case of gstr1 
 Step 3 : Check error in transactions
 Step 4 : Then Check error in Hsn summary
 Step 5 : Then Check error in Document summary 
 Step 6 : If any error is there in transaction showing then rectify that first and then generate json or csv or through govt template as per your requirement
 Step 7 : In case of gstr3b make sure there is no negative balance amount present in data then only generate return

What is the "Skip Invoices" option in your software and when should I use it?

The Skip Invoices option in BUSY software serves two purposes:
1. Skip IFF Invoice Furnishing Facilities Invoices:
Use this option to skip reporting invoices under the Invoice Furnishing Facility (IFF) for Goods and Services Tax (GST) in India.
IFF is designed to help businesses, especially small ones, report a subset of their Business-to-Business (B2B) invoices more frequently (monthly) for the first two months of a quarter.
This is useful when you want to skip reporting some B2B invoices for a specific tax period.
2. Skip E-invoices:
This option is for businesses meeting certain turnover criteria that are required to generate e-invoices.
If eligible but wanting to skip e-invoicing for a particular transaction or period, specific procedures on the GST portal should be followed.
This is helpful when you need to skip generating e-invoices for compliance reasons or based on business preferences.

How do I get OTP for uploading returns on the GST portal?

To get OTP for uploading returns on Gst portal then follow the below steps :
 Step 1: Go to Administration Menu 
 Step 2: Click on Configuration option 
 Step 3: Then click on Feature and option 
 Step 4: Click on GST/VAT Feature 
 Step 5: Then make sure correct GST number mentioned in left side of the window
 Step 6: Then Make sure Correct Gst Portal username is mentioned in Right side of the window
 Step 7: Then open your web browser then type gst.gov.in
 Step 8: Login Gst Portal with Username and password 
 Step 9: Then click on My profile 
 Step 10: Then click on Manage API access
 Step 11: Enable API as Y then specify 30 days then click on Confirm button and save the configuration

Frequently AskedQuestions