Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
I am unable to file my GST returns for previous months. How can I file the returns for past months?
To file GSTR-1, follow these steps:
1. Open the BUSY.
2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn
3. Select the month for which you want to file the return.
4. enable / disable the required option according to your requirment
5. Specify the path for return file like JSON, XL, CSV.
6. Check all possible error tabs and clear all errors if you found & then generate return file
7. Log in to the government portal for GST filing.
8. Upload the GSTR-1 file on the portal.
9. Review the filing details and submit the return.
Can you explain the sections in the GST R report and where I can find the detailed BB sales amount?
To see section wise details in GSTR 1 report in BUSY you can follow the below steps:
Step 1: Go to display then GST reports and select GST returns
Step 2: Select option GSTR1 and open report by mention desired date range
Step 3: After opening report you can see different section in GSTR 1
Step 4: By selecting the section you can see the explaination for eligibility of transaction for the selected section below the report in Purple colour
To check B2B sales in detail press enter on B2B section and list of traction will be shown with details like taxable amt , tax rate , tax amount etc.
I want to manually edit and upload GSTR Can I do it in BUSY?
If you are want to manually edit or uplaod GSTR1 then please follow the steps given below :
Step 1: Go to Display Menu
Step 2: Then click on Gst Report
Step 3: Then click on Gst Returns
Step 4: Go to the second panel of the e-return then select GSTR1 E-Return
Step 5: You will get five different methods available to upload your return.
Step 6: IF you want to direct upload from BUSY then you can click on Direct Upload or JSON method
Step 7: If you want to edit the return then you can export your GSTR1 data in Govt. Template, CSV or Plain Excel
The software is not calculating taxes correctly. How can I ensure accurate tax calculations?
To ensure accurate tax calculations in the software, you can follow these steps:
Step 1 : Check the tax rates: Make sure that the tax rates entered in the software are correct and up to date.
Step 2 : Verify tax categories: Ensure that the items or services you are selling are properly tagged with the correct tax categories in the software.
Step 3 : Review invoice details: Double-check the invoice details, such as the taxable value and tax rates, to ensure they are entered accurately.
Step 4 : Test with sample invoices: Create sample invoices and calculate the taxes manually to compare with the software's calculations. This will help identify any discrepancies.
What should I do if there is error in Gstr json file?
Find out the steps to do if the error found in json file
You can generate Gtsr1 through csv
To generate CSV file of GSTR1 from BUSY you can follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then select GSTR1 eReturn.
Step 3: Select CSV file then enter period and generate it.
Step 4: Now, open the GST offline tool and enter the details such as GSTIN, Financial Year, Tax period, etc.
Step 5: Import CSV files section wise and can view summary it will show the error
Step 6 : Then recity the error and then generate json
How to file GST returns using BUSY?How to print various financial statements like P&L, Balance Sheet etc?
Here are the steps for filing Gst Return :
Step 1: Go to Display Menu
Step 2: Click on Gst reports
Step 3: Then click on Gst returns
Step 4: Then click on gst e-return option
Step 5: select respective return then you will get 5 method to generate e-return i.e Direct upload, Json, Govt. Template, CSV, Plain excel
Step 6: Here you are select particular return then generate it
To print various statement like Balance sheet, P&L etc.
Step 1: Go to Print/Email/SMS menu
Step 2: Click on Final Results
Step 3: Then click on Balance Sheet or P&L
Step 4: Then click on horizontal (standard)
Step 5: Then specify date range and print the respective report
How can I troubleshoot error messages while trying to upload the JSON file exported from BUSY?
If you are facing error messages while trying to upload the JSON file exported from BUSY then
please follow these steps:
Step 1: Check the error report and error message Read the error message carefully to understand
the specific issue and correct it.
Step 2: Verify JSON file is exported with latest format of GSTR 1.
Step 3: Make sure you are using the latest version of BUSY, as previous versions may have
bugs that have been fixed in the latest release.
If you encounter any issues, please don't hesitate to contact us at our centralized helpline number
which is 8282828282, or send an email to support@busy.in
The error report after failed GST return is not downloading. How can I get the error report?
To download the error report after a failed GST return, you can try the following steps:
1. Log in to the GST portal.
2. Go to the "Returns" section.
3. Select the relevant return (e.g., GSTR-1, GSTR-3B).
4. Click on the "Prepare Offline" button.
5. Generate the JSON file for the return.
6. Upload the JSON file on the portal.
7. If there are errors, a link to download the error report will be provided.
8. Click on the link to download the error report.
If you are still unable to download the error report, you may need to contact the customer support of the GST portal for further assistance.
I am getting error while uploading JSON file to GST portal. How can I diagnose the issue?
You can follow below steps to diagnose the issues which you are facing while upload JSON file:
Step 1: Update your BUSY with latest release.
Step 2: Make sure you have create the JSON file as per GSTR e returns w.e.f 2021 option.
Step 3: Check all possible errors.
Step 4: Also check you have generate JSON file in fresh folder.
Step 5: Check internet connection.
Step 6: Exclude BUSY from anti virus or in window security.
If still not resolved so check through as per govr temp or csv as well.
For further can contact to our 24* 7 Helpline No. 8282828282 or can share your query on support@busy.in as well.
Are there any specific settings or configurations I need to check before uploading GST returns?
yes, you need to chcek the some configuration before uploading return from BUSY to gst portal:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on Feature and option
Step 4: Then Click on GST/VAT feature
Step 5: Please ensure that your GST number is correctly entered in the GSTIN field
Step 6: Make sure GST Portal username is accurately provided in the corresponding field located on the right side of the window.
Step 7: Then save the configuration
Note : If you are direct upload gst return from BUSY then make sure API is enabled from Gst Portal