Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

How do I review, verify, and do the final filing of the GSTR- on the GST portal?How can I check the status of my filing on the portal?

To review verify and do the final filing of gstr 1 on portal 
You have to contact to gst portal support or you may concern with your CA or
tax proffessional as its not part of BUSY.
If you wany to check your return filing status on gst portal you have to
contact your tax proffessional but if you want to check return filing status in BUSY
You can follow below steps:
Step 1: go to transaction
Step 2: Then click on gst misc. utilities
Step 3: Then you can click on check party return filing status option and check the status

How do I use the offline tool to generate GST return filing error reports?

To use the offline tool to generate GST return filing error reports follow below steps:
Step 1: Go on GST portal.
Step 2: Click on download section.
Step 3: Select offline tools.
Step 4: Then go in returns offline tool.
Step 5: Download latest return tool version.
Step 6: As download error report through GST portal which showing while filling GSTR return.
Step 7: Install the offline tool setup.
Step 8: Open it and select option for open downloaded error file from GST portal.
Step 9: Choose file to upload select file and open it.
Step 10: Find the error correct it in BUSY then re upload.

How do I upload my GST returns on the GST portal from the software?

To upload your gst return to government portal you can follow below steps:
Step 1: Open your company in BUSY.
Step 2: Go to gst reports.
Step 3: Then click on Gst return
Step 4: Then click on Gst E-return
Step 5: Then You can export Csv,json or excel files or government template to export the return from BUSY and then you can file your gst return from portal
Step 6: If you want to upload directly you can do direct upload as well but make sure gst number and gst portal username should be mentioned in Gst/vat configuration
Note: direct upload of gst e-return will only work in case of gstr1

How to file GSTR-B based on GSTR-B data when books are not updated?

For filing GSTR3B, you need to maintain books of accounts or entries in BUSY then you can file gst return and here are the steps :
Step 1: Go to Display menu
Step 2: Click on Gst report option
Step 3: Then click on Gst return
Step 4: Then click on GSTR3B e-return option
Step 5: Then select the approriate method as JSON, Plain excel, or CSV
Step 6: Then specify date range and click on OK button
Step 7: Then check possible error if any the resolved it
Step 8: Then proceed to generate return and uploaded on portal

How to directly upload GST returns from BUSY to government portal?

Here are the steps for direct upload Gst Return from BUSY to gst portal:
Note : Make sure GSTIN no. and GST portal user name is mentioned in GST/VAT feature in BUSY
Step 1: Go to Display Menu
Step 2: Click on Gst Reports
Step 3: Then click on Gst return
Step 4: Then go to gst e-return section
Step 5: Click on GSTR1 e-return and select Direct upload method
Step 6: Then specify correct date range and check all the errors if any and resolved it
Step 7: Then click on Ok button and mention OTP i.e recieved on your registered mobile no. and uploaded the return

How do I file GST returns like GSTR-, GSTR-B in BUSY?

If You Want GST returns like GSTR-1, GSTR-3B in BUSY Follow These Steps : 
1.Go to Display Then click on GST report
2.Select GST return option Then Click on GSTR-1 eReturn Or GSTR-3B eReturn.
3.You Can Uplod/Download GSTR-1 eReturn in the Following option Direct Upload, JSON , CSV , Government Template,Plain Excel
4.Then Select Date Range & Give the folder Path & download.
5.You Can Uplod/Download GSTR-3B eReturn in JSON, Government Template,Plain Excel.
6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

What are the GST return forms available in BUSY Accounitng Software?

There are Options to generate all returns are provided in the BUSY Accounitng Software, you can follow these steps:
Step 1:Go to Display menu,
Step 2:Select GST Reports,
Step 3:select GST Returns,
Step 4:Here,you will find all the options to generate returns,GSTR1,GSTR2,GSTR3B,GSTR ITC-4,GSTR-6,GSTR-9(ANNUAL RETURN),All these reports are for viewing purposes,you can check your data in this reports.
Step 5:The report displayed in the section below is for generating returns,there is a returns to generate GSTR1-e-RETURN,GSTR2 e-RETURN,GSTR3B e-RETURN,ITC-04 e-RETURN, GSTR6 e-RETURN,
Step 6:You can generate file through JSON, As per government template,CSV and plain excel but only the Gstr1 return can also upload as direct from BUSY.

How can I get section-wise split data for GSTR- from BUSY?

If you want to get section wise split data for GSTR 1 From BUSY then please follow the given steps
Step 1: Go to Display then GST reports
Step 2: Then GST returns then GSTR 1 here you can see report section wise.
Step 3: Additionally if you wish to export the data splited by section to Excel
you will need to select GSTR-1 e-return
Step 4: Then use CSV for upload. then you will get excel section wise.
If Still having any issue then you can contact us on our centralized help line number i.e 8282828282 or mail
at support@busy.in

I am unable to add GST to my invoices. How can I resolve this?

To resolve the issue of being unable to add GST to invoices in BUSY, you can follow these steps:
1. Make sure that you have set up the GST rates correctly in the software.
2. Check if the tax types are properly configured for GST in BUSY.
3. Ensure that you have selected the correct tax rate while creating the invoice.
4. Verify if the GST settings are enabled for your company in BUSY.
5. Double-check if you have entered the necessary details, such as the GSTIN number, in the invoice.
6. If the issue persists, contact the BUSY support team for further assistance.

How do I verify that my returns have been successfully uploaded in BUSY?

To verify that your returns have been successfully uploaded from BUSY on gst portal, you can follow these steps:
Step 1: Open your browser and search for gst.gov.in.
Step 2: Login Gst portal with your credentials and Go to return dashboard option.
Step 3: Select the Financial Year, Return Filing Period and Return Type from the drop-down list.
Note: In case of Return Filing Period as Quarterly, select the Quarter from the drop-down list.
In case of Return Filing Period as Monthly, select the Month from the drop-down list.
Step 4: After that Click on GSTR1 tab to view data uploaded succesfully or not.