Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

How do I resolve issues in filing GST using BUSY?

To avoid error during gst return file from BUSY you can follow the steps. 
Step 1. Make sure your BUSY software is updated in latest release.
Step 2. Check your hsn code length in your BUSY data is according to your turnover or not.
Step 3. Check possible error at the time of return file then check error
If there is any voucher tax amount related issue then you can resave it.
Step 4. If you are using offline tool to file return then check it have to be updated in latest version.

What configuration is required to file GST returns in BUSY?

The configuration is required to file GST returns in BUSY,you can follow these Steps:
Step 1:You need to mention your GST number and Portal user name in the BUSY Accounitng Software,
Step 2:Go Administration menu,
Step 3:select Configuration,
Step 4:Select Features and Options,
Step 5:Click GST/VAT Tab,here you will have to mention your GST Number and Portal user name.
Step 6:Then give API Access to the Gst Portal,login Gst portal,then click the icon of profile then click manage API access then give access to 30 Days valid and confirm it,now you can genrate returns from BUSY Accounitng Software.

How do I resolve errors while generating GSTR- in BUSY?

To avoid error during gst return file from BUSY you can follow the steps. 
Step 1. Make sure your BUSY software is updated in latest release.
Step 2. Check your hsn code length in your BUSY data is according to your turnover or not.
Step 3. Check possible error at the time of return file then check error
If there is any voucher tax amount related issue then you can resave it.
Step 4. If you are using offline tool to file return then check it have to be updated in latest version.

How can I link invoices while filing GSTR-?

To link invoices while filing GSTR-1, only you need to enter the invoice details correctly like : item HSN code should be valid according to retrun and your turnover, tax rate of item should be specify in item master and according to party state and item tax rate sale type should be selected in sale and sale retrun vouchers while you adding Sale and Sale Retrun vouchers and the invoices details are automatic showing in GSTR1 report aacording to your entered vouchers you don't need to do some extra process to link or add invoice details in gstr1.

Why is the tax rate not showing in HSN Summary in GSTR ?

The tax rate may not be showing in HSN Summary in GSTR 1 Report due to using an older version of BUSY software .So updating the BUSY software Option will resolve the issue and the steps from which you can update your BUSY are -
Step 1: Go to Company menu and select Check BUSY Update.
Step 2: Select the path where you want to download the Product and statutory Update setup and then click on download.
Step 3: After download the setup Go to the specified downloaded path and install the Product and statutory setup .

Why are some purchase entries are in Missing GSTR b return?

If some purchase entries are missing in GSTR 3B return, check the possible reasons mentioned below:
1. If skip in gst reports option is enabled in purchase type master then gst amount not shown in report.
2. If skip in gst reports option is enabled in item master then gst amount also not shown in report
3. Vouchers should be properly tagged in the monthly ITC tagging report if checked GSTR 3B with pick relevant ITC from monthly ITC tagging. If monthly ITC tagging features are not used then it should be N while checking GST summary or GSTR 3B report.

Where can I find the skip option in BUSY when filing quarterly GSTR- returns?

For Generating GSTR1 Quartely with skipping first two month B2B Transaction you have to follow 
these steps:-
Step 1: Go in Display Menu then click on GST Report option.
Step 2: Click on the GSTR1 E-return option. The options for generating GSTR1 will appear (Direct Upload, JSON,
Microsoft Excel, Government Template). Use any of these options.
Step 3: Define the date range of three months (quarterly).
Step 4: In the same tab, there is an option of "Skip IFF (Invoice Furnishing Facility) invoices". You have to set
"Skip two months" in front of it.

The GSTR-B figures are not getting auto-populated in BUSY. What could be the reason?

In the BUSY,you can manually enter invoices only, you need to go to the transaction menu and add sales, purchases, and other transactions.These invoices will be automatically populated in your GST Reports and returns,as GSTR3B Also.If still not showing figure in GSTR3B Report,may be it is possible that the figure for vouchers has not been updated, so you can Go to House keeping menu there is a option is Update voucher GST summary, After taking a backup, please run it, and your GST reports will be updated. Then check your GSTR3B Report the figures will be updtaed.

How can we check HSN summary and input Tax credit in GSTR in BUSY?

In BUSY, you can display HSN summary and Input tax credit in GSTR 9 , you need to follow the steps: 
Step 1: Go to Display then click on GST Reports.
Step 2: Select the GST Return option.
Step 3: Click on GSTR-9 (Annual return) and specify the date range for the entire year.
Step 4: After clicking OK, the GSTR-9 return will open.
Step 5: Check table 6A which contains the details of ITC availed in GSTR 3B during the financial year and Table 17 and 18 For check HSN summary.

What all types of credit/debit notes get reflected in table B, C and B?

The types of credit debit notes that get reflected in table 4B, 4C and 9B are as follows:
Table 4B: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons without linking to original invoice1.
Table 4C: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons with linking to original invoice.
Table 9b - Credit/Debit Notes Registered displays debit credit notes, sales return and advance amount refunded to registered dealer Debit Credit note and also sale return and advance amount refunded against B2B transaction will be included in the section.