Frequently Asked
Questions

Q: What are the steps to upload GSTR- file on GST portal?

Find out the steps to file Gstr1 from BUSY Step 1 : Go to display Step 2 : Then go to Gst reports Step 3 : Then go to Gst returns Step 4 : then go to gstr1 ereturn Step 5 : Select the month which you are filing Gstr1 return Step 6 : Select the filing mode like json or direct upload Step 7 : check possible errors And generate report Step 8 : And then if you generated report through json or csv mode then upload that file on GST portal

Q: How do I upload data or integrate with portals in BUSY?

From BUSY you can generate the GST returns and upload to GST Portal. To generate GST returns from BUSY can follow these steps: Step 1: Open the Display menu and select GST Reports. Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc. Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel. Step 4: Now enter the period and can generate the selected return as per the selected format.

Q: My GST-B report is not auto-populating values even after I have entered purchases, sales etc. in the system. How can I get it to pull data from the entries I made?

If the GSTR3B report is not showing sales and purchase data then check the possible reasons: 1.Ensure about the data of sales and purchase is correctly entered in BUSY. 2.Confirm the tax category is defined in item master and also charges at billing. 3.If the option of pick relevant ITC from monthly Itc tagging is enable while open GSTR 3b report without using ITC tagging feature then the input data will appear blank. Disable the above optiona nd check. 4.Cross verify that Skip in GST report option must not disable in sales/purchase type and item master.

Q: Why am I unable to download my GST return in Excel format from BUSY? What options do I have for exporting GST reports?

If you are unable to export your GST return in excel format the possible reasons of it as follows: 1. Make sure you have the license version of excel 2. Make sure that you are using a upgraded version of excel 3. Make sure you are using latest version of BUSY software 4. If still same issue persist while exporting data in excel check the error and try to get this resolved accordingly You have a multiple options to export gst reports such as CSV,JSON,EXCEL,Government template and Direct upload etc

Q: Can I get support or assistance from BUSY software for filing GST returns and resolving issues related to HSN summary?How do I download JSON file from BUSY for error-free uploading to GST portal?

Yes, we will support you regarding the GST return filing and resolving the issue in HSN summary. To generate JSON file of GST return to upload on portal from BUSY, you need to follow these steps: Step 1: Open the Display menu and select GST Reports. Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc. Step 3: Choose the report format you want to generate, such as JSON. Step 4: Now enter the period and can generate JSON file of the selected return.

Q: I am unable to file my GST returns for the last months on the BUSY portal. What should I do to resolve this?

If you're unable to file your GST returns on the BUSY portal for the last three months, you should take the following steps to resolve the issue: Step 1: Check the Filing Due Date Step 2: Make sure you have recorded all transactions correctly, including sales, purchases, and input tax credits. Step 3: Verify that you are using the latest version of the BUSY portal or software. Step 4: Before proceeding with any changes or updates, back up your BUSY data Step 5: Make sure you have the correct login credentials for the BUSY portal.

Q: I am not able to see any options after downloading the BUSY GST offline tool. The interface is blank. Please advise.

GST offline tool is used for upload CSV files of GSTR1 return which can be generated from BUSY. To generate CSV file of GSTR1 from BUSY you can follow these steps: Step 1: Open the Display menu and select GST Reports. Step 2: Choose GST Return and then select GSTR1 eReturn. Step 3: Select CSV file then enter period and generate it. Step 4: Now, open the GST offline tool and enter the details such as GSTIN, Financial Year, Tax period, etc. Step 5: Import CSV files section wise and can generate GSTR1 JSON which can be upload to GST Portal.

Q: I am unable to generate proper GST invoices from the software. What is the solution for this?

If you are unable to generate proper GST invoices from the software, you can try the following solutions: Step 1 : Check the invoice format and settings in the software to ensure they are configured correctly. Step 2 : Verify that the GST details, such as tax rates and codes, are entered accurately for each item or service. Step 3 : Make sure that the party details, including address and pincode, are correct and up to date. Step 4 : If the software is not calculating GST amounts correctly, double-check the tax configuration and settings.

Q: I need assistance in creating and uploading the JSON file for GSTRCan you help me with that?

Yes, I can help you with creating and uploading the JSON file for GSTR-1. Follow the below steps to File GSTR-1 ereturn Step 1 Go to the Display menu and click on GST Report Step 2 GST Return GSTR 1 Ereturn Step 3 Click on JSON Step 4 Select the Date Range and Check possible error Step 5 After removing All errors proceed with JSON Step 6 Login to GST Portal and Return Dashboard Step 7 Click on GSTR1 and Select offline Step 8 Upload GSTR1 JSON File And File Return

Q: Is it recommended to create JSON or directly upload JSON file on GST portal from BUSY.

You can use both option as per your requirement process to generate json or upload file on portal is given below. Steps to generate json or upload file from BUSY to upload it on government portal. Step 1:Go to display menu and select GST reports option. Step 2:Then select GST Returns option. Step 3:After that select the GST return which you want to export in json or upload on portal. Step 4:Then specify the period and check possible errors in the specified period. Step 5:Lastly click on proceed with json or direct upload.

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What are the steps to upload GSTR- file on GST portal?

Find out the steps to file Gstr1 from BUSY
 Step 1 : Go to display
 Step 2 : Then go to Gst reports
 Step 3 : Then go to Gst returns 
 Step 4 : then go to gstr1 ereturn
 Step 5 : Select the month which you are filing Gstr1 return
 Step 6 : Select the filing mode like json or direct upload 
 Step 7 : check possible errors And generate report 
 Step 8 : And then if you generated report through json or csv mode then upload that file on GST portal

How do I upload data or integrate with portals in BUSY?

From BUSY you can generate the GST returns and upload to GST Portal. To generate GST returns from BUSY can follow these steps:
 Step 1: Open the Display menu and select GST Reports. 
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc. 
 Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel. 
 Step 4: Now enter the period and can generate the selected return as per the selected format.

My GST-B report is not auto-populating values even after I have entered purchases, sales etc. in the system. How can I get it to pull data from the entries I made?

If the GSTR3B report is not showing sales and purchase data then check the possible reasons:
 1.Ensure about the data of sales and purchase is correctly entered in BUSY.
 2.Confirm the tax category is defined in item master and also charges at billing.
 3.If the option of pick relevant ITC from monthly Itc tagging is enable while open GSTR 3b report without using ITC tagging feature then the input data will appear blank. Disable the above optiona nd check.
 4.Cross verify that Skip in GST report option must not disable in sales/purchase type and item master.

Why am I unable to download my GST return in Excel format from BUSY? What options do I have for exporting GST reports?

If you are unable to export your GST return in excel format the possible reasons of it as follows: 
 1. Make sure you have the license version of excel 
 2. Make sure that you are using a upgraded version of excel 
 3. Make sure you are using latest version of BUSY software 
 4. If still same issue persist while exporting data in excel check the error and try to get this resolved accordingly 
 You have a multiple options to export gst reports such as CSV,JSON,EXCEL,Government template and Direct upload etc

Can I get support or assistance from BUSY software for filing GST returns and resolving issues related to HSN summary?How do I download JSON file from BUSY for error-free uploading to GST portal?

Yes, we will support you regarding the GST return filing and resolving the issue in HSN summary.
 To generate JSON file of GST return to upload on portal from BUSY, you need to follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
 Step 3: Choose the report format you want to generate, such as JSON.
 Step 4: Now enter the period and can generate JSON file of the selected return.

I am unable to file my GST returns for the last months on the BUSY portal. What should I do to resolve this?

If you're unable to file your GST returns on the BUSY portal for the last three months, you should take the following steps to resolve the issue:
 Step 1: Check the Filing Due Date
 Step 2: Make sure you have recorded all transactions correctly, including sales, purchases, and input tax credits.
 Step 3: Verify that you are using the latest version of the BUSY portal or software. Step 4: Before proceeding with any changes or updates, back up your BUSY data Step 5: Make sure you have the correct login credentials for the BUSY portal.

I am not able to see any options after downloading the BUSY GST offline tool. The interface is blank. Please advise.

GST offline tool is used for upload CSV files of GSTR1 return which can be generated from BUSY.
To generate CSV file of GSTR1 from BUSY you can follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then select GSTR1 eReturn.
Step 3: Select CSV file then enter period and generate it.
Step 4: Now, open the GST offline tool and enter the details such as GSTIN, Financial Year, Tax period, etc.
Step 5: Import CSV files section wise and can generate GSTR1 JSON which can be upload to GST Portal.

I am unable to generate proper GST invoices from the software. What is the solution for this?

If you are unable to generate proper GST invoices from the software, you can try the following solutions:
 Step 1 : Check the invoice format and settings in the software to ensure they are configured correctly.
 Step 2 : Verify that the GST details, such as tax rates and codes, are entered accurately for each item or service.
 Step 3 : Make sure that the party details, including address and pincode, are correct and up to date.
 Step 4 : If the software is not calculating GST amounts correctly, double-check the tax configuration and settings.

I need assistance in creating and uploading the JSON file for GSTRCan you help me with that?

Yes, I can help you with creating and uploading the JSON file for GSTR-1.
 Follow the below steps to File GSTR-1 ereturn
 Step 1 Go to the Display menu and click on GST Report 
 Step 2 GST Return GSTR 1 Ereturn 
 Step 3 Click on JSON
 Step 4 Select the Date Range and Check possible error 
 Step 5 After removing All errors proceed with JSON
 Step 6 Login to GST Portal and Return Dashboard
 Step 7 Click on GSTR1 and Select offline 
 Step 8 Upload GSTR1 JSON File And File Return

Is it recommended to create JSON or directly upload JSON file on GST portal from BUSY.

You can use both option as per your requirement process to generate json or upload file on portal is given below.
 Steps to generate json or upload file from BUSY to upload it on government portal.
 Step 1:Go to display menu and select GST reports option.
 Step 2:Then select GST Returns option.
 Step 3:After that select the GST return which you want to export in json or upload on portal.
 Step 4:Then specify the period and check possible errors in the specified period.
 Step 5:Lastly click on proceed with json or direct upload.

Frequently AskedQuestions