Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
I want to upload invoices directly without e-invoicing. Is there a way to do that?
To upload sale and sale return invoices directly from BUSY with creating e invoice , you can follow the below steps:
Step 1: In gst configuation of BUSY GST portal user name should be mentioned .
Step 2: Go to dispaly then select GST reports then click on GST returns
Step 3: Select GSTR 1 ereturn option and select direct upload
Step 4: Then mention date range and check errors then upload data directly from BUSY to GST portal
Note: Direct upload option is only available in standard and enterprise model.
How do I generate a GFTR- form in BUSY?
To understanding upload/generate GST e-returns from the BUSY, you can follow the given steps are as under :
Step 1. Go to Display
Step 2. Then click on GST Report
Step 3. Select GST return
Step 4. Select the E-return which you wants to generate
Step 5. On clicking E-return,Select format JSON,CSV or Plain excel now you can direct upload option also for GSTR1.
Step 6. Then click on format and mention date of return and specify the path of folder in which you get the JSON file and proceed with check possible errors and generate.
How to Upload nil transactions GSTR- return ?
To record & report transactions that are nil rated for GST, you need to do the following steps in BUSY:
Step 1: When creating invoices, select the sale type as I/GST-Nil Rated or L/GST-Nil Rated, depending on whether it is inter-state or intra-state.
Step 2: In the item master, select the tax category as Nil Rated for the items that are exempt from GST.
Step 3: When generating the GSTR1 return, choose Y for the option Show Exempt/NR/ZR Entries in Taxable Invoice separately?. This will show you the nil rated transactions in the report.
Why are GSTR- summary amounts different in BUSY from my books, and how can I resolve this?
The GSTR-1 summary amounts in BUSY may be different from your books due to various reasons such as
Step 1: incorrect data entry, missing invoices, or errors in calculations.
Step 2 : To resolve this, you can cross-verify the invoice totals and HSN summary amounts in BUSY with your books.
Step 3 : Make necessary adjustments to align the amounts and ensure all invoices are included in GSTR-1.
Step 4: Additionally, you can generate the GST Reconciliation report in BUSY to identify and rectify any differences between the software and your books.
My voucher numbers are enabled but I still can't upload GSTR- file. What could be wrong?
If your voucher number are enabled but you still can not upload GSTR 1 then please follow the given
Steps
Step 1: Ensure that there are no duplicate voucher numbers.
Step 2: Voucher numbers should not exceed 16 characters.
Step 3: Ensure that your internet is connected.
Step 4: Please check the error reports before uploading. If you encounter an error correct it and
then proceed with the upload.
If Still having any issue then you can contact us on our centralized help line number i.e 8282828282 or mail
at support@busy.in
Can you guide me on the process of registering/unregistering GST numbers for parties in BUSY?
For adding the GSTIN number in the party master you need to follow below mentioned steps.
Step 1: Go to administration menu and select the masters option.
Step 2: In masters option select account and then select modify or add options according to the need.
Step 3: Add or modify account window will appear then search in the left hand side GSTIN field and mention GSTIN in the given field.
Step 4: Then click on validate option to verifiy the GSTIN on portal and lastly click on save button to save the master.
Is there a way to bulk update HSN codes in BUSY?How do I reset or revoke uploaded GSTR- file on BUSY?
For validating or verify the hsn code in bulk for GSTR return upload need to follow below given steps
Step 1:Go to transactions menu and select GST misc. utilities.
Step 2:After that select validate hsn online.
Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data.
Step 4:Then click on load data button.
Step 5:Lastly after loading process complete, click on validate button.
In BUSY we cannot reset uploaded data, for resetting the uploaded data need to do it manually on GST Portal.
What's the process to switch from manual to direct GST return filing in BUSY?
In BUSY, We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn
Step 10: Click on Direct Upload
How do I switch from manual to direct GST return filing in BUSY?
In BUSY, We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST / VAT
Step 5: Mention the GST Portal user name
Step 6: Click on Display Menu
Step 7: Then Gst Reports
Step 8: Then Gst Returns
Step 9: Then GSTR 1 Ereturn
Step 10: Click on Direct Upload
How can I resolve the issue of exporting empty JSON files from BUSY?
If you are having issue of exporting empty JSON then please follow the given steps
Step 1: Check you have entered the correct start and ending date.
Step 2: Make sure you have selected the correct options and filters while exporting the JSON file.
Step 3: Verify that you have the latest version of BUSY installed.
Step 4: Attempt to resolve the issue by regenerating the JSON.
If you encounter any issues, please don't hesitate to contact us at our centralized helpline number
which is 8282828282, or send an email to support@busy.in